# Greenhouse change history Filter: kind=all. Query: `?kind=notable|all|pages|pricing|trust|legal|incident|incident_edit|incident_deleted|incident_update&history=&page=N`. Company profile: [Greenhouse](https://rewindex.com/company/greenhouse.md) ## Changes by kind | Kind | Changes | Notable | Latest (UTC) | | --- | --- | --- | --- | | Major incident | 16 | 16 | 2026-10-16 22:44 UTC | ## Timeline | When (UTC) | Kind | Change | Label | Summary | | --- | --- | --- | --- | --- | | 2026-10-16 22:44 UTC | Major incident | [Major incident: Onboarding UKG Pro Issues](https://rewindex.com/change/ia73a2be904fb3f.md) | outage | Greenhouse reported a major HRIS Link UKG Pro Onboarding Integration incident: some customers’ new hires could fail to sync to UKG. It ran from 2026-10-16 22:44 UTC to 2026-10-17 04:24 UTC (5 h 40 min). Greenhouse implemented a fix and said it was restoring affected connections and would resend pending hires; no customer action was needed. | | 2026-09-21 16:37 UTC | Major incident | [Major incident: MyGreenhouse: Job Search unavailable](https://rewindex.com/change/i774bcf8cbefc89.md) | outage | MyGreenhouse job search was unavailable to job seekers in a major-impact outage starting 2026-09-21 16:37 UTC. The incident lasted 38 min and was resolved at 2026-09-21 17:15 UTC; Greenhouse reported identifying the issue and implementing a fix but gave no cause. | | 2026-09-02 08:06 UTC | Major incident | [Major incident: Partial Service Disruption](https://rewindex.com/change/if3efee098b6ab5.md) | degradation | Greenhouse reported a major partial disruption affecting job creation and causing multiple confirmation emails to be sent to candidates on Greenhouse Recruiting - Silo 201 and Silo 201. It started at 2026-09-02 08:06 UTC and lasted 26 min, resolving at 2026-09-02 08:32 UTC after a fix was implemented; all services returned to normal. | | 2026-08-05 02:18 UTC | Major incident | [Major incident: Partial Service Disruption](https://rewindex.com/change/ia895e097173843.md) | degradation | Greenhouse reported a major partial disruption in Greenhouse Recruiting - Silo 1, affecting user searches, candidate unhire actions, emails, availability requests, referrals, offer letters, scorecards, candidate notes and interview-plan editing. It started 2026-08-05 02:18 UTC and resolved 2026-08-05 13:29 UTC (11 h 10 min); a fix was implemented at 08-05 03:56 UTC. | | 2026-06-19 17:24 UTC | Major incident | [Major incident: Microsoft 365 Delivery Issues](https://rewindex.com/change/i7577177ee2b39d.md) | outage | Greenhouse reported a major incident in which emails might not be sent for customers using custom SMTP routes with Microsoft 365. It started at 2026-06-19 17:24 UTC and resolved at 2026-06-19 22:24 UTC, lasting 4 h 59 min. A fix was implemented by 06-19 21:49 UTC. | | 2026-06-18 12:35 UTC | Major incident | [Major incident: BIC: Delays in delivering data for Silo 1](https://rewindex.com/change/i5bdb5b8e89c006.md) | degradation | Greenhouse reported a major delay in Business Intelligence Connector (BIC) data delivery for Silo 1, affecting customers awaiting that data. The incident started at 2026-06-18 12:35 UTC and was resolved at 2026-06-18 13:02 UTC, lasting 27 min; no cause or fix was stated. | | 2026-06-17 12:55 UTC | Major incident | [Major incident: BIC: Delays in delivering data](https://rewindex.com/change/iaba6dbd086ed70.md) | degradation | Greenhouse reported a major degradation delaying Business Intelligence Connector (BIC) data delivery across all silos, affecting customers’ access to updated data. It started at 2026-06-17 12:55 UTC and was resolved at 2026-06-18 07:57 UTC, lasting 19 h 2 min; Greenhouse identified the issue and worked on a fix but provided no cause or fix details. | | 2026-05-28 16:23 UTC | Major incident | [Major incident: Adobe Acrobat Sign experiencing issues sending for signature](https://rewindex.com/change/ib18ea55661dbe0.md) | outage | Greenhouse reported a major Adobe Acrobat Sign incident: some customers encountered errors sending offers for signature. It started at 2026-05-28 16:23 UTC and was resolved at 2026-05-28 18:29 UTC, lasting 2 h 5 min. Greenhouse stated Adobe was experiencing an issue and investigating; no specific cause or fix was provided. | | 2026-05-27 15:08 UTC | Major incident | [Major incident: ReadMe - Harvest API Docs outage](https://rewindex.com/change/i6d0cd0cc759c41.md) | outage | Greenhouse’s Harvest API documentation site experienced a major outage starting 2026-05-27 15:08 UTC, leaving customers unable to access the documentation. It lasted 20 h 26 min and was resolved at 2026-05-28 11:34 UTC; Greenhouse said its documentation vendor was working to fix the issue. | | 2026-05-22 15:49 UTC | Major incident | [Critical incident: GHR Outage](https://rewindex.com/change/i98f51b07728b25.md) | outage | Greenhouse Recruiting had a critical outage on Silos 7, 8, and 9 starting 2026-05-22 15:49 UTC, resolved at 2026-05-22 16:25 UTC (36 min). A planned migration hit a core infrastructure scaling limit, dropping customer traffic and causing a full outage for affected customers; Greenhouse rolled back the migration in all customer environments. | | 2026-05-07 22:23 UTC | Major incident | [Major incident: Performance Degradation](https://rewindex.com/change/i7073a1a161b395.md) | degradation | Greenhouse reported major performance degradation affecting Greenhouse Recruiting - Silo 1, with delays in job posting, scheduling, webhooks, imports/sync, reports and other async workflows. It started at 2026-05-07 22:23 UTC and was resolved at 2026-05-07 23:42 UTC, lasting 1 h 18 min. A fix was implemented at 22:51 UTC; no cause was stated. | | 2026-03-25 00:04 UTC | Major incident | [Major incident: Some job posts not appearing](https://rewindex.com/change/i164bec0f0acd78.md) | outage | Some live Greenhouse job posts did not appear correctly on external job boards and could show as closed or offline, affecting candidate access to listings. Greenhouse rated the incident major; it started at 2026-03-25 00:04 UTC and was resolved at 2026-03-25 01:30 UTC, lasting 1 h 26 min. Greenhouse reported implementing a fix but gave no cause. | | 2026-03-23 19:38 UTC | Major incident | [Major incident: Harvest API Issues on Silo 101](https://rewindex.com/change/i25dc5f5a4e40a7.md) | outage | Some customers on Silo 101 were unable to connect to the Greenhouse Harvest API in a major-impact incident starting 2026-03-23 19:38 UTC and lasting 1 h 56 min. Greenhouse implemented a fix at 2026-03-23 19:42 UTC and resolved the incident at 2026-03-23 21:35 UTC. | | 2026-03-18 15:19 UTC | Major incident | [Major incident: Interview Scheduling Errors](https://rewindex.com/change/ic46627a18b1250.md) | outage | Greenhouse reported a major incident causing interview scheduling errors for some users, starting 2026-03-18 15:19 UTC and resolved 2026-03-18 17:04 UTC; the reported duration was 1 h 44 min. A fix was applied at 03-18 15:44 UTC, followed by monitoring; no cause was stated. | | 2026-03-11 14:48 UTC | Major incident | [Critical incident: Public, Greenhouse Hosted Job Boards Not Responding](https://rewindex.com/change/ic0c2bcc8dfd668.md) | outage | Greenhouse’s public hosted job boards stopped responding in a critical-impact outage starting 2026-03-11 14:48 UTC. The computed duration was 6 min, with resolution reported at 2026-03-11 14:55 UTC; a fix was implemented, but no cause was stated. | | 2026-02-17 23:33 UTC | Major incident | [Major incident: Degraded performance and delayed search results in Greenhouse Recruiting](https://rewindex.com/change/idead8291fcad45.md) | degradation | Greenhouse reported a major incident affecting job boards and search-related requests in Greenhouse Recruiting, causing slow or incomplete search results. It ran from 2026-02-17 23:33 UTC to 2026-02-18 00:18 UTC (45 min). Greenhouse implemented a fix and confirmed resolution. | --- Canonical: https://rewindex.com/company/greenhouse/changes · Markdown: https://rewindex.com/company/greenhouse/changes.md · JSON: https://rewindex.com/api/v1/companies/greenhouse/changes · Generated 2026-10-18T00:52:45.153Z