Changes / Greenhouse / Harvest API Issues on Silo 101

Greenhouse: Major incident: Harvest API Issues on Silo 101

Summary

Some customers on Silo 101 were unable to connect to the Greenhouse Harvest API in a major-impact incident starting 2026-03-23 19:38 UTC and lasting 1 h 56 min. Greenhouse implemented a fix at 2026-03-23 19:42 UTC and resolved the incident at 2026-03-23 21:35 UTC.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Harvest API Issues on Silo 101
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-03-23 19:38 UTC
AddedResolved time#5
Before: not present
After: 2026-03-23 21:35 UTC
AddedAffected components#6
Before: not present
After: Greenhouse Harvest API - Silo 101, Silo 101
AddedUpdateidentified#7
Before: not present
After: We have identified an issue where some customers on Silo 101 are unable to connect to the Greenhouse Harvest API.
AddedUpdatemonitoring#8
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdateresolved#9
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Harvest API Issues on Silo 101 (this change)
Some customers on Silo 101 were unable to connect to the Greenhouse Harvest API in a major-impact incident starting 2026-03-23 19:38 UTC and lasting 1 h 56 min. Greenhouse implemented a fix at 2026-03-23 19:42 UTC and resolved the incident at 2026-03-23 21:35 UTC.
Major incident

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