# Greenhouse: Major incident: Harvest API Issues on Silo 101

**Summary:** Some customers on Silo 101 were unable to connect to the Greenhouse Harvest API in a major-impact incident starting 2026-03-23 19:38 UTC and lasting 1 h 56 min. Greenhouse implemented a fix at 2026-03-23 19:42 UTC and resolved the incident at 2026-03-23 21:35 UTC. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-03-23 19:38 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/mjq6krcxyp58](https://stspg.io/mjq6krcxyp58)
- [Company: Greenhouse](https://rewindex.com/company/greenhouse.md)
- Versions: before (none: first archived) → after incident\_version:227/wzrvlmkgrjj6@786d5c4ec91b
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Harvest API Issues on Silo 101
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-03-23 19:38 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-03-23 21:35 UTC
```

**6. Added: Affected components**

```diff
+ Greenhouse Harvest API - Silo 101, Silo 101
```

**7. Added: Update** (identified) · 2026-03-23 19:38 UTC

```diff
+ We have identified an issue where some customers on Silo 101 are unable to connect to the Greenhouse Harvest API.
```

**8. Added: Update** (monitoring) · 2026-03-23 19:42 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

**9. Added: Update** (resolved) · 2026-03-23 21:35 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-03-23 19:38 UTC | Major incident: Harvest API Issues on Silo 101 (this change) | outage |

All Greenhouse changes: [timeline](https://rewindex.com/company/greenhouse/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i25dc5f5a4e40a7 · Markdown: https://rewindex.com/change/i25dc5f5a4e40a7.md · JSON: https://rewindex.com/api/v1/changes/i25dc5f5a4e40a7 · Generated 2026-10-18T01:53:22.697Z