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Changes / Greenhouse / ReadMe - Harvest API Docs outage

Greenhouse: Major incident: ReadMe - Harvest API Docs outage

Summary

Greenhouse’s Harvest API documentation site experienced a major outage starting 2026-05-27 15:08 UTC, leaving customers unable to access the documentation. It lasted 20 h 26 min and was resolved at 2026-05-28 11:34 UTC; Greenhouse said its documentation vendor was working to fix the issue.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)

Incident page: full timeline of updates →

What changed

AddedTitle#1
Before: not present
After: ReadMe - Harvest API Docs outage
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-05-27 15:08 UTC
AddedResolved time#5
Before: not present
After: 2026-05-28 11:34 UTC
AddedAffected components#6
Before: not present
After: ReadMe ReadMe Hubs - Harvest API docs hosting, Third-Party Dependencies - ReadMe ReadMe Hubs - Harvest API docs hosting
AddedUpdateinvestigating#7
Before: not present
After: Harvest API documentation site is currently experiencing an outage. Our documentation vendor is currently working to fix the issue.
AddedUpdateinvestigating#8
Before: not present
After: We are continuing to investigate this issue.
AddedUpdateresolved#9
Before: not present
After: Their outage has been resolved

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

WhenChangeKind
Major incident: ReadMe - Harvest API Docs outage (this change)
Greenhouse’s Harvest API documentation site experienced a major outage starting 2026-05-27 15:08 UTC, leaving customers unable to access the documentation. It lasted 20 h 26 min and was resolved at 2026-05-28 11:34 UTC; Greenhouse said its documentation vendor was working to fix the issue.
Major incident

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