Outages by dayJanuary 20, 2026

Outages on January 20, 2026

UTC day 2026-01-20 (Jan 20, 00:00 to Jan 20, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

65incidents started

13labelled major or critical

39vendors with a new incident

21still open from earlier days

By vendor label: Critical 8 · Major 5 · Minor 43 · No impact listed 8 · unknown 1 · 18 maintenance

Incidents started this day 65

Vendor	Incident	Impact	Started	Resolved	Status
Devin (Cognition)	Devins are unable to start	Critical	10:46	10:58 (12 min)	resolved
Matillion	Agent gateway down	Critical	11:37	11:55 (18 min)	resolved
Maven Central	search.maven.org is down	Critical	14:14	14:31 (17 min)	resolved
Typeform	Typeform Builder - Can't create or edit typeforms	Critical	14:57	15:07 (10 min)	resolved
Moonshot AI (Kimi)	agentic模型错误报警	Critical	17:36	17:57 (21 min)	resolved
Grammarly	Users encounter an error when creating or opening a document in Docs at https://app.grammarly.com/	Critical	21:57	22:08 (11 min)	resolved
Moonshot AI (Kimi)	agentic模型错误报警	Critical	22:26	22:29 (3 min)	resolved
Moonshot AI (Kimi)	agentic模型错误报警	Critical	23:09	23:31 (22 min)	resolved
Synthesia	App failing to load	Major	11:39	11:57 (17 min)	resolved
Lever	Intermittent issues impacting candidate pipeline page	Major	16:52	19:51 (3.0 h)	resolved
Secureframe	Issues with Google Workspace connections	Major	16:59	Jan 21, 00:00 (7.0 h)	resolved
Cursor	Issues with Cloud Agents follow-ups	Major	21:21	21:54 (33 min)	resolved
Coda	Site-wide outage	Major	21:34	22:05 (31 min)	resolved
Twilio	SMS Delivery Delays From Network Subscribers To a Subset of Twilio Phone Numbers in Australia	Minor	00:16	03:45 (3.5 h)	resolved
Jina AI	Partial outage: s.jina.ai	Minor	01:50	03:05 (1.3 h)	resolved
Jina AI	Degraded performance: s.jina.ai	Minor	01:55	03:00 (1.1 h)	resolved
Jina AI	Partial outage: jina-clip-v2	Minor	07:45	07:50 (5 min)	resolved
Hotjar	Surveys not opening in Hotjar application	Minor	08:07	09:07 (59 min)	resolved
Sanity	Elevated API and API CDN errors and latency for some customers	Minor	08:19	09:10 (50 min)	resolved
Twilio	SMS Delivery Delays to Globe in Philippines 515-02	Minor	08:54	11:58 (3.1 h)	resolved
Jina AI	Degraded performance: multi-embeddings	Minor	09:45	09:50 (5 min)	resolved
Harness	Logs not visible in CI Executions post completion	Minor	11:00	14:24 (3.4 h)	resolved
InfluxData (InfluxDB Cloud)	Increased query failures in AWS eu-central-1	Minor	12:31	16:41 (4.2 h)	resolved
Salesforce	Performance Degradation: Core Service	Minor	13:02	13:09 (7 min)	resolved
Twilio	SMS Delivery Delays to Novatel in Slovenia	Minor	13:48	21:45 (8.0 h)	resolved
Twilio	AccSec - KPN Netherlands API Errors	Minor	13:52	Jan 21, 03:36 (14 h)	resolved
Salesforce	Salesforce Spiff Performance Degradation: Spiff	Minor	15:00	16:13 (1.2 h)	resolved
Twilio	SMS Delivery Delays to Vodacom Network in Tanzania	Minor	15:43	20:44 (5.0 h)	resolved
GitHub Copilot	Incident affecting actions-runner-controller	Minor	16:02	16:23 (21 min)	resolved
GitHub	Incident affecting actions-runner-controller	Minor	16:02	16:23 (21 min)	resolved
Ashby	Delays With Data Sync	Minor	16:30	22:49 (6.3 h)	resolved
Claude	Elevated errors on Claude Opus 4.5 and Sonnet 4.5	Minor	16:41	17:34 (53 min)	resolved
Anthropic	Elevated errors on Claude Opus 4.5 and Sonnet 4.5	Minor	16:41	17:34 (53 min)	resolved
FireHydrant	Slack experiencing latency when declaring incidents	Minor	17:01	17:55 (53 min)	resolved
Rippling	Search issues	Minor	17:07	17:37 (30 min)	resolved
MessageBird (Bird)	Errors receiving image messages on Whatsapp channels since about 12pm UTC	Minor	17:07	17:14 (7 min)	resolved
Sanity	Content Agent & Canvas experiencing elevated error rates	Minor	17:32	17:58 (26 min)	resolved
Salesforce	Feature Perf Degradation: Email Studio	Minor	18:04	Jan 22, 19:39 (2 d)	resolved
Salesforce	Marketing Cloud Feature Degradation: Email Studio	Minor	18:04	Jan 25, 11:31 (5 d)	resolved
Salesforce	Feature Perf Degradation: Email Studio	Minor	18:04	Jan 22, 19:21 (2 d)	resolved
Salesforce	Feature Perf Degradation: Email Studio	Minor	18:04	Jan 22, 17:38 (48 h)	resolved
Salesforce	Feature Perf Degradation: Email Studio	Minor	18:04	Jan 22, 18:42 (2 d)	resolved
Salesforce	Marketing Cloud Degradation: Other Feature	Minor	18:04	Jan 26, 09:55 (6 d)	resolved
Salesforce	Marketing Cloud Feature Degradation: Email Studio	Minor	18:04	Jan 22, 11:34 (42 h)	resolved
DigitalOcean	App Platform Deployments	Minor	18:05	18:25 (20 min)	resolved
Twilio	SMS Delivery Failures to DiGi in Malaysia	Minor	18:24	Jan 21, 04:57 (11 h)	resolved
Jina AI	Degraded performance: jina-clip-v2	Minor	18:55	19:20 (25 min)	resolved
Sumo Logic	Problem with Metrics Searches in North America 1 (US1)	Minor	18:57	19:46 (49 min)	resolved
Jira	Issue affecting Assets	Minor	19:10	23:09 (4.0 h)	resolved
GitHub Copilot	Run start delays in Actions	Minor	19:49	20:10 (21 min)	resolved
GitHub	Run start delays in Actions	Minor	19:49	20:10 (21 min)	resolved
SurveyMonkey	Shared data pages not loading in CAN	Minor	19:56	20:38 (42 min)	resolved
Amplitude	Data Processing Delays	Minor	20:05	Jan 21, 03:07 (7.0 h)	resolved
Twilio	Call Failures to Multiple Networks in France from a Subset of Twilio Numbers	Minor	21:21	Jan 21, 16:22 (19 h)	resolved
Twilio	SMS Delivery Delays to Multiple Networks in France via subset of Long codes	Minor	22:50	Jan 22, 20:34 (46 h)	resolved
Twilio	Data store functionality degraded for <Connect><VirtualAgent> integration with Dialogflow CX agents	Minor	23:03	Jan 21, 17:58 (19 h)	resolved
SentinelOne	EventDB and SDL experiencing partial outage	No impact listed	08:00	09:56 (1.9 h)	resolved
MessageBird (Bird)	Errors receiving image messages on Whatsapp channels	No impact listed	14:14	17:14 (3.0 h)	resolved
Vonage	Service Issue in Jumper API Platform	No impact listed	14:54	14:54 (0 min)	resolved
HubSpot	UI extensions from integrations are not loading	No impact listed	17:43	18:17 (34 min)	resolved
QuickBooks Online	QuickBooks Online Accountant issue accessing clients and being redirected to the login page	No impact listed	19:59	23:42 (3.7 h)	resolved
Bandwidth	App Order Processing Delays	No impact listed	20:06	20:06 (0 min)	resolved
Linode (Akamai)	Connectivity Issue - London (EU-West)	No impact listed	20:13	Jan 21, 04:17 (8.1 h)	resolved
Red Hat (incl. Quay.io)	Ecosystem Catalog Detail Pages	No impact listed	22:13	Jan 21, 14:11 (16 h)	resolved
Modern Treasury	Elevated App and API Errors in Cell US000	unknown	21:50	22:59 (1.1 h)	resolved

Still open from earlier days 21

Vendor	Incident	Impact	Started	Resolved	Status
Salesforce	Salesforce Data Cloud Feature Disruption: Customer360 Audiences	Major	Jan 13, 16:37	Jan 30, 16:39 (17 d)	resolved
GitLab	Foundational Flows Feature Availability	Major	Jan 16, 21:21	Jan 21, 01:07 (4 d)	resolved
Okta	Service Disruption in Google Workspace Imports	Major	Jan 19, 18:10	not resolved	resolved
Xero	Global: Payroll - some customers may be unable to access Payroll	Major	Jan 19, 21:48	01:37 (3.8 h)	resolved
Twilio	SMS Delivery Delays and Failures to Viettel Network in Burundi	Minor	Jan 14, 17:18	17:57 (6 d)	resolved
Salesforce	Tableau Feature Degradation: Analytics Cloud	Minor	Jan 14, 21:00	Jan 30, 06:43 (15 d)	resolved
Scaleway	[Dedibox servers] - [DC2] - Room 101, rack N16 - Hardware failure	Minor	Jan 15, 08:32	Jan 26, 17:00 (11 d)	resolved
SparkPost	Delays in sending emails to Microsoft domains	Minor	Jan 15, 11:06	Jan 27, 16:33 (12 d)	resolved
Unbounce	Some Leads mistakenly filtered as spam on non-secured (http) landing pages	Minor	Jan 15, 20:22	Feb 5, 00:07 (20 d)	resolved
Harness	GCP Billing Delay: Google Cloud is experiencing billing export delays	Minor	Jan 15, 22:25	Jan 21, 00:58 (5 d)	resolved
Matillion	Matillion Hosted Agent - intermittent unknown status	Minor	Jan 19, 08:39	12:17 (28 h)	resolved
Sinch	Delivery Issue United States - AT&T	Minor	Jan 19, 11:58	06:42 (19 h)	resolved
Vonage	USA SMS - Delivery degradation affecting US AT&T Network	Minor	Jan 19, 12:20	06:44 (18 h)	resolved
Twilio	SMS Delivery Failures to MTN Network in Cameroon	Minor	Jan 19, 17:34	Jan 26, 00:06 (6 d)	resolved
Rippling	Issues loading reports	Minor	Jan 19, 17:34	05:08 (12 h)	resolved
Google Workspace	Title: Google Workspace customers may be experiencing missing account metadata, including primary email address and account creation time in the Admin Console Description: We are experiencing an issue with Admin Console beginning at Monday, 2026-01-19 10:10 PST. Mitigation work is currently underway by our engineering team. The mitigation is expected to complete by Tuesday, 2026-01-20 07:45 PST. We will provide more information by Tuesday, 2026-01-20 08:00 PST. We apologize to all who are affected by the disruption. Symptoms: - Admin Console: Administrators searching for or viewing users may see empty fields for primary email addresses and account creation dates. The issue may also affect display of user information where a user's email address would normally be present (such as Reporting or Activity events). - Directory API: Applications accessing the Directory API, such as Google Cloud Directory Sync (GCDS), may receive responses with missing email and account creation metadata. Workaround: None at the time.	Minor	Jan 19, 18:10	19:49 (26 h)	resolved
Twilio	Voice Signaling and Media traffic Affected for Interconnect (TNX) customers in US2	Minor	Jan 19, 18:31	Jan 23, 17:15 (4 d)	resolved
Expo	Elevated pending submissions	Minor	Jan 19, 21:22	11:24 (14 h)	resolved
Twilio	SMS Delivery Delays and Failures From and To Multiple Networks in Malaysia	Minor	Jan 19, 23:46	04:35 (4.8 h)	resolved
Twilio	SMS Delivery Delays to Lancelot BV in Netherlands	Minor	Jan 19, 23:55	08:48 (8.9 h)	resolved
Vanta	Login issues with QAuto browser extension on latest Chrome version 144	No impact listed	Jan 16, 18:59	15:57 (4 d)	resolved

Maintenance 18

Vendor	Incident	Impact	Started	Resolved	Status
Stripe	[Scheduled] Scheduled maintenance for TWINT	Maintenance	00:00	01:00 (1.0 h)	resolved
Lever	[Scheduled] Scheduled Maintenance	Maintenance	01:00	01:30 (30 min)	resolved
Lever	[Scheduled] Scheduled Maintenance	Maintenance	03:00	03:30 (30 min)	resolved
Sinch	[Scheduled] DI MMS 365 DI SMS 365 \| Operator Services \| Network Maintenance \| PCR Number #PCRSDI-12062	Maintenance	07:00	10:00 (3.0 h)	resolved
Twilio	[Scheduled] United States SMS and MMS Carrier Partner Maintenance	Maintenance	07:00	10:01 (3.0 h)	resolved
Twilio	[Scheduled] Germany Account Security Carrier Partner Maintenance - T-Mobile	Maintenance	07:01	09:01 (2.0 h)	resolved
Twilio	[Scheduled] Twilio Messaging Maintenance	Maintenance	09:00	13:01 (4.0 h)	resolved
Twilio	[Scheduled] Twilio Interconnect Maintenance	Maintenance	09:02	13:00 (4.0 h)	resolved
Prisma	[Scheduled] Prisma Postgres Maintenance	Maintenance	09:47	10:47 (1.0 h)	resolved
Twilio	[Scheduled] US SMS and MMS Carrier Maintenance - Small US Carriers	Maintenance	10:00	12:00 (2.0 h)	resolved
Vonage	[Scheduled] USA MMS - Planned maintenance affecting Clearsky	Maintenance	10:00	12:00 (2.0 h)	resolved
Twilio	[Scheduled] Multiple Destination Voice Carrier Partner Maintenance	Maintenance	11:00	11:30 (30 min)	resolved
Sinch	[Scheduled] DI SMS 365 (iSMS) \| Operator Services \| Application Maintenance \| PCR Number #PCRSDI-12025	Maintenance	12:00	16:00 (4.0 h)	resolved
Vonage	[Scheduled] Planned Maintenance for Cloud Runtime US Region	Maintenance	15:00	16:30 (1.5 h)	resolved
Stripe	[Scheduled] Scheduled maintenance for Swish - Marginalen Bank	Maintenance	19:00	21:00 (2.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Beeline	Maintenance	21:00	Jan 21, 00:00 (3.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Beeline	Maintenance	21:00	Jan 21, 00:00 (3.0 h)	resolved
Sinch	[Scheduled] Campaigns technical maintenance	Maintenance	21:15	21:55 (40 min)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Devin (Cognition), Matillion, Maven Central, Typeform, Moonshot AI (Kimi), Grammarly, Synthesia, Lever, Secureframe, Cursor, Coda, Twilio.

Cite this

65 vendor-reported incidents started on 2026-01-20 (UTC) across 39 vendors, 13 labelled major or critical by the vendor.

Title: Outages on January 20, 2026
Vendor: Rewindex daily outage roundup
Date: 2026-01-20 00:00 UTC
URL: https://rewindex.com/outages/2026-01-20

All days Outage events Markdown