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SentinelOne: EventDB and SDL experiencing partial outage

Affected components: Singularity Operations Center and Management Console - USA (NA1)USA (NA1)Endpoint Security - USA (NA1)USA (NA1)AI SIEM (Data) - USA (NA1)USA (NA1)

Timeline of updates

1. investigating2026-01-20 08:00 UTC

   We are currently investigating the issue.

2. identified2026-01-20 09:21 UTC

   The issue has been identified and a fix is being implemented.

3. monitoring2026-01-20 09:31 UTC

   A fix has been applied and we are closely monitoring system performance to ensure stability. We will continue to observe for any further issues and will keep you updated on progress.

4. resolved2026-01-20 09:56 UTC

   All services have been fully restored and the incident is now resolved. We have validated that all systems are functioning normally. Thank you for your patience throughout this incident.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). SentinelOne profile · Recent SentinelOne incidents · Markdown · JSON