# SentinelOne: EventDB and SDL experiencing partial outage

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-01-20 08:00 UTC · Resolved: 2026-01-20 09:56 UTC · Duration: 1.9 h
- Updates: 4 · Affected components: Singularity Operations Center and Management Console - USA (NA1), USA (NA1), Endpoint Security - USA (NA1), USA (NA1), AI SIEM (Data) - USA (NA1), USA (NA1)
- [Vendor status page: https://stspg.io/dqxr3rpz37sg](https://stspg.io/dqxr3rpz37sg)
- [Company: SentinelOne](https://rewindex.com/company/sentinelone.md)

## Timeline of updates

- **investigating** 2026-01-20 08:00 UTC: We are currently investigating the issue.
- **identified** 2026-01-20 09:21 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2026-01-20 09:31 UTC: A fix has been applied and we are closely monitoring system performance to ensure stability. We will continue to observe for any further issues and will keep you updated on progress.
- **resolved** 2026-01-20 09:56 UTC: All services have been fully restored and the incident is now resolved. We have validated that all systems are functioning normally. Thank you for your patience throughout this incident.


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Canonical: https://rewindex.com/company/sentinelone/incidents/w3qmlvv90jcc · Markdown: https://rewindex.com/company/sentinelone/incidents/w3qmlvv90jcc.md · JSON: https://rewindex.com/api/v1/companies/sentinelone/incidents/w3qmlvv90jcc · Generated 2026-10-18T13:31:56.103Z