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Synthesia: App failing to load

MajorStatus: resolvedStarted Resolved (17 min)2 updatesstspg.io (opens in new tab)

Affected components: Editor

Timeline of updates

  1. investigating

    We're currently aware an issue resulting in the app failing to load from some users. Our Engineering teams are investigating the issue, and we'll provide updates as soon as we have further information.

  2. resolved

    Our Engineering Teams have now released a fix, and the issue has been resolved.

Changes Rewindex caught on this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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