# Outages on January 20, 2026 (UTC)

> 65 incidents started on January 20, 2026 (UTC) on the status pages Rewindex archives, 13 labelled major or critical by the vendor (Devin (Cognition), Matillion, Maven Central); 21 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2026-01-20
Last updated: 2026-01-26T09:55:00Z

- Incidents started: 65 (major/critical: 13, other: 52) across 39 vendors
- Still open from earlier days: 21 · Maintenance windows: 18 · Detected outage events: 0
- By vendor impact label: critical 8, major 5, minor 43, none 8, unknown 1
- Previous day with incidents: [2026-01-19](https://rewindex.com/outages/2026-01-19.md) · Next: [2026-01-21](https://rewindex.com/outages/2026-01-21.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Devin (Cognition)](https://rewindex.com/company/devin.md) | [Devins are unable to start](https://rewindex.com/company/devin/incidents/lnmtdk7tscfr.md) | critical | 2026-01-20 10:46 UTC | 2026-01-20 10:58 UTC | resolved |
| [Matillion](https://rewindex.com/company/matillion.md) | [Agent gateway down](https://rewindex.com/company/matillion/incidents/4dqvq64qntrr.md) | critical | 2026-01-20 11:37 UTC | 2026-01-20 11:55 UTC | resolved |
| [Maven Central](https://rewindex.com/company/maven-central.md) | [search.maven.org is down](https://rewindex.com/company/maven-central/incidents/ytq6gxj3kzr5.md) | critical | 2026-01-20 14:14 UTC | 2026-01-20 14:31 UTC | resolved |
| [Typeform](https://rewindex.com/company/typeform.md) | [Typeform Builder - Can't create or edit typeforms](https://rewindex.com/company/typeform/incidents/2pmyxt0p4g1x.md) | critical | 2026-01-20 14:57 UTC | 2026-01-20 15:07 UTC | resolved |
| [Moonshot AI (Kimi)](https://rewindex.com/company/moonshot-ai.md) | [agentic模型错误报警](https://rewindex.com/company/moonshot-ai/incidents/gq67ty9t3p66.md) | critical | 2026-01-20 17:36 UTC | 2026-01-20 17:57 UTC | resolved |
| [Grammarly](https://rewindex.com/company/grammarly.md) | [Users encounter an error when creating or opening a document in Docs at https://app.grammarly.com/](https://rewindex.com/company/grammarly/incidents/6k9x5654nnjn.md) | critical | 2026-01-20 21:57 UTC | 2026-01-20 22:08 UTC | resolved |
| [Moonshot AI (Kimi)](https://rewindex.com/company/moonshot-ai.md) | [agentic模型错误报警](https://rewindex.com/company/moonshot-ai/incidents/khh7ss34zm5h.md) | critical | 2026-01-20 22:26 UTC | 2026-01-20 22:29 UTC | resolved |
| [Moonshot AI (Kimi)](https://rewindex.com/company/moonshot-ai.md) | [agentic模型错误报警](https://rewindex.com/company/moonshot-ai/incidents/qfgtkc4552lb.md) | critical | 2026-01-20 23:09 UTC | 2026-01-20 23:31 UTC | resolved |
| [Synthesia](https://rewindex.com/company/synthesia.md) | [App failing to load](https://rewindex.com/company/synthesia/incidents/z9tgwjs08ch5.md) | major | 2026-01-20 11:39 UTC | 2026-01-20 11:57 UTC | resolved |
| [Lever](https://rewindex.com/company/lever.md) | [Intermittent issues impacting candidate pipeline page](https://rewindex.com/company/lever/incidents/f02qgzshz54y.md) | major | 2026-01-20 16:52 UTC | 2026-01-20 19:51 UTC | resolved |
| [Secureframe](https://rewindex.com/company/secureframe.md) | [Issues with Google Workspace connections](https://rewindex.com/company/secureframe/incidents/ks4n4sln479j.md) | major | 2026-01-20 16:59 UTC | 2026-01-21 00:00 UTC | resolved |
| [Cursor](https://rewindex.com/company/cursor.md) | [Issues with Cloud Agents follow-ups](https://rewindex.com/company/cursor/incidents/n1bs5hp3qn7f.md) | major | 2026-01-20 21:21 UTC | 2026-01-20 21:54 UTC | resolved |
| [Coda](https://rewindex.com/company/coda.md) | [Site-wide outage](https://rewindex.com/company/coda/incidents/zz016hb2m7mk.md) | major | 2026-01-20 21:34 UTC | 2026-01-20 22:05 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays From Network Subscribers To a Subset of Twilio Phone Numbers in Australia](https://rewindex.com/company/twilio/incidents/vm2pjr4g1wcn.md) | minor | 2026-01-20 00:16 UTC | 2026-01-20 03:45 UTC | resolved |
| [Jina AI](https://rewindex.com/company/jina-ai.md) | [Partial outage: s.jina.ai](https://rewindex.com/company/jina-ai/incidents/1dhcrdlj8977.md) | minor | 2026-01-20 01:50 UTC | 2026-01-20 03:05 UTC | resolved |
| [Jina AI](https://rewindex.com/company/jina-ai.md) | [Degraded performance: s.jina.ai](https://rewindex.com/company/jina-ai/incidents/17xv4dh8t8n0.md) | minor | 2026-01-20 01:55 UTC | 2026-01-20 03:00 UTC | resolved |
| [Jina AI](https://rewindex.com/company/jina-ai.md) | [Partial outage: jina-clip-v2](https://rewindex.com/company/jina-ai/incidents/542k185107cw.md) | minor | 2026-01-20 07:45 UTC | 2026-01-20 07:50 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [Surveys not opening in Hotjar application](https://rewindex.com/company/hotjar/incidents/bcgzmxl6qn3r.md) | minor | 2026-01-20 08:07 UTC | 2026-01-20 09:07 UTC | resolved |
| [Sanity](https://rewindex.com/company/sanity.md) | [Elevated API and API CDN errors and latency for some customers](https://rewindex.com/company/sanity/incidents/llv2lf4y6h6s.md) | minor | 2026-01-20 08:19 UTC | 2026-01-20 09:10 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Globe in Philippines 515-02](https://rewindex.com/company/twilio/incidents/lkxrvlkb4rty.md) | minor | 2026-01-20 08:54 UTC | 2026-01-20 11:58 UTC | resolved |
| [Jina AI](https://rewindex.com/company/jina-ai.md) | [Degraded performance: multi-embeddings](https://rewindex.com/company/jina-ai/incidents/ghms1p1mq5xy.md) | minor | 2026-01-20 09:45 UTC | 2026-01-20 09:50 UTC | resolved |
| [Harness](https://rewindex.com/company/harness.md) | [Logs not visible in CI Executions post completion](https://rewindex.com/company/harness/incidents/4lm5gvn5xs06.md) | minor | 2026-01-20 11:00 UTC | 2026-01-20 14:24 UTC | resolved |
| [InfluxData (InfluxDB Cloud)](https://rewindex.com/company/influxdata.md) | [Increased query failures in AWS eu-central-1](https://rewindex.com/company/influxdata/incidents/6h4nkh422llq.md) | minor | 2026-01-20 12:31 UTC | 2026-01-20 16:41 UTC | resolved |
| [Salesforce](https://rewindex.com/company/salesforce.md) | [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003600.md) | minor | 2026-01-20 13:02 UTC | 2026-01-20 13:09 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Novatel in Slovenia](https://rewindex.com/company/twilio/incidents/zhcvvqtxcl76.md) | minor | 2026-01-20 13:48 UTC | 2026-01-20 21:45 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [AccSec - KPN Netherlands API Errors](https://rewindex.com/company/twilio/incidents/zb21f47cv8mh.md) | minor | 2026-01-20 13:52 UTC | 2026-01-21 03:36 UTC | resolved |
| [Salesforce](https://rewindex.com/company/salesforce.md) | [Salesforce Spiff Performance Degradation: Spiff](https://rewindex.com/company/salesforce/incidents/20003601.md) | minor | 2026-01-20 15:00 UTC | 2026-01-20 16:13 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Vodacom Network in Tanzania](https://rewindex.com/company/twilio/incidents/rb64x55dwldb.md) | minor | 2026-01-20 15:43 UTC | 2026-01-20 20:44 UTC | resolved |
| [GitHub Copilot](https://rewindex.com/company/github-copilot.md) | [Incident affecting actions-runner-controller](https://rewindex.com/company/github-copilot/incidents/m4xfyzd8mn2n.md) | minor | 2026-01-20 16:02 UTC | 2026-01-20 16:23 UTC | resolved |
| [GitHub](https://rewindex.com/company/github.md) | [Incident affecting actions-runner-controller](https://rewindex.com/company/github/incidents/m4xfyzd8mn2n.md) | minor | 2026-01-20 16:02 UTC | 2026-01-20 16:23 UTC | resolved |
| [Ashby](https://rewindex.com/company/ashby.md) | [Delays With Data Sync](https://rewindex.com/company/ashby/incidents/y8hst1m2wpdw.md) | minor | 2026-01-20 16:30 UTC | 2026-01-20 22:49 UTC | resolved |
| [Claude](https://rewindex.com/company/claude.md) | [Elevated errors on Claude Opus 4.5 and Sonnet 4.5](https://rewindex.com/company/claude/incidents/l3q16xnl4t2f.md) | minor | 2026-01-20 16:41 UTC | 2026-01-20 17:34 UTC | resolved |
| [Anthropic](https://rewindex.com/company/anthropic.md) | [Elevated errors on Claude Opus 4.5 and Sonnet 4.5](https://rewindex.com/company/anthropic/incidents/l3q16xnl4t2f.md) | minor | 2026-01-20 16:41 UTC | 2026-01-20 17:34 UTC | resolved |
| [FireHydrant](https://rewindex.com/company/firehydrant.md) | [Slack experiencing latency when declaring incidents](https://rewindex.com/company/firehydrant/incidents/dce21003-3b61-4282-968a-524e29c6be93.md) | minor | 2026-01-20 17:01 UTC | 2026-01-20 17:55 UTC | resolved |
| [Rippling](https://rewindex.com/company/rippling.md) | [Search issues](https://rewindex.com/company/rippling/incidents/z9dpcp3zvltz.md) | minor | 2026-01-20 17:07 UTC | 2026-01-20 17:37 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [Errors receiving image messages on Whatsapp channels since about 12pm UTC](https://rewindex.com/company/messagebird-bird/incidents/3m88s2k94d2q.md) | minor | 2026-01-20 17:07 UTC | 2026-01-20 17:14 UTC | resolved |
| [Sanity](https://rewindex.com/company/sanity.md) | [Content Agent & Canvas experiencing elevated error rates](https://rewindex.com/company/sanity/incidents/yx3x0lp6ktfk.md) | minor | 2026-01-20 17:32 UTC | 2026-01-20 17:58 UTC | resolved |
| [Salesforce](https://rewindex.com/company/salesforce.md) | [Feature Perf Degradation: Email Studio](https://rewindex.com/company/salesforce/incidents/20003611.md) | minor | 2026-01-20 18:04 UTC | 2026-01-22 19:39 UTC | resolved |
| [Salesforce](https://rewindex.com/company/salesforce.md) | [Marketing Cloud Feature Degradation: Email Studio](https://rewindex.com/company/salesforce/incidents/20003603.md) | minor | 2026-01-20 18:04 UTC | 2026-01-25 11:31 UTC | resolved |
| [Salesforce](https://rewindex.com/company/salesforce.md) | [Feature Perf Degradation: Email Studio](https://rewindex.com/company/salesforce/incidents/20003610.md) | minor | 2026-01-20 18:04 UTC | 2026-01-22 19:21 UTC | resolved |
| [Salesforce](https://rewindex.com/company/salesforce.md) | [Feature Perf Degradation: Email Studio](https://rewindex.com/company/salesforce/incidents/20003608.md) | minor | 2026-01-20 18:04 UTC | 2026-01-22 17:38 UTC | resolved |
| [Salesforce](https://rewindex.com/company/salesforce.md) | [Feature Perf Degradation: Email Studio](https://rewindex.com/company/salesforce/incidents/20003609.md) | minor | 2026-01-20 18:04 UTC | 2026-01-22 18:42 UTC | resolved |
| [Salesforce](https://rewindex.com/company/salesforce.md) | [Marketing Cloud Degradation: Other Feature](https://rewindex.com/company/salesforce/incidents/20003618.md) | minor | 2026-01-20 18:04 UTC | 2026-01-26 09:55 UTC | resolved |
| [Salesforce](https://rewindex.com/company/salesforce.md) | [Marketing Cloud Feature Degradation: Email Studio](https://rewindex.com/company/salesforce/incidents/20003607.md) | minor | 2026-01-20 18:04 UTC | 2026-01-22 11:34 UTC | resolved |
| [DigitalOcean](https://rewindex.com/company/digitalocean.md) | [App Platform Deployments](https://rewindex.com/company/digitalocean/incidents/0n647pxkdmg8.md) | minor | 2026-01-20 18:05 UTC | 2026-01-20 18:25 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures to DiGi in Malaysia](https://rewindex.com/company/twilio/incidents/xpjyfxnfbtlh.md) | minor | 2026-01-20 18:24 UTC | 2026-01-21 04:57 UTC | resolved |
| [Jina AI](https://rewindex.com/company/jina-ai.md) | [Degraded performance: jina-clip-v2](https://rewindex.com/company/jina-ai/incidents/bb4jghq1j75f.md) | minor | 2026-01-20 18:55 UTC | 2026-01-20 19:20 UTC | resolved |
| [Sumo Logic](https://rewindex.com/company/sumo-logic.md) | [Problem with Metrics Searches in North America 1 (US1)](https://rewindex.com/company/sumo-logic/incidents/fy272bzpn0r6.md) | minor | 2026-01-20 18:57 UTC | 2026-01-20 19:46 UTC | resolved |
| [Jira](https://rewindex.com/company/jira.md) | [Issue affecting Assets](https://rewindex.com/company/jira/incidents/6658fz5mbn8j.md) | minor | 2026-01-20 19:10 UTC | 2026-01-20 23:09 UTC | resolved |
| [GitHub Copilot](https://rewindex.com/company/github-copilot.md) | [Run start delays in Actions](https://rewindex.com/company/github-copilot/incidents/fw294tth5m8y.md) | minor | 2026-01-20 19:49 UTC | 2026-01-20 20:10 UTC | resolved |
| [GitHub](https://rewindex.com/company/github.md) | [Run start delays in Actions](https://rewindex.com/company/github/incidents/fw294tth5m8y.md) | minor | 2026-01-20 19:49 UTC | 2026-01-20 20:10 UTC | resolved |
| [SurveyMonkey](https://rewindex.com/company/surveymonkey.md) | [Shared data pages not loading in CAN](https://rewindex.com/company/surveymonkey/incidents/2bnwrklbkk1d.md) | minor | 2026-01-20 19:56 UTC | 2026-01-20 20:38 UTC | resolved |
| [Amplitude](https://rewindex.com/company/amplitude.md) | [Data Processing Delays](https://rewindex.com/company/amplitude/incidents/9n3m4p7csc49.md) | minor | 2026-01-20 20:05 UTC | 2026-01-21 03:07 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Call Failures to Multiple Networks in France from a Subset of Twilio Numbers](https://rewindex.com/company/twilio/incidents/1g401f8z0h8b.md) | minor | 2026-01-20 21:21 UTC | 2026-01-21 16:22 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Multiple Networks in France via subset of Long codes](https://rewindex.com/company/twilio/incidents/7k8xzw9tyzk3.md) | minor | 2026-01-20 22:50 UTC | 2026-01-22 20:34 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Data store functionality degraded for \<Connect\>\<VirtualAgent\> integration with Dialogflow CX agents](https://rewindex.com/company/twilio/incidents/h39zxl6x0s2b.md) | minor | 2026-01-20 23:03 UTC | 2026-01-21 17:58 UTC | resolved |
| [SentinelOne](https://rewindex.com/company/sentinelone.md) | [EventDB and SDL experiencing partial outage](https://rewindex.com/company/sentinelone/incidents/w3qmlvv90jcc.md) | none | 2026-01-20 08:00 UTC | 2026-01-20 09:56 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [Errors receiving image messages on Whatsapp channels](https://rewindex.com/company/messagebird-bird/incidents/xklrdfcphxwp.md) | none | 2026-01-20 14:14 UTC | 2026-01-20 17:14 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Service Issue in Jumper API Platform](https://rewindex.com/company/vonage/incidents/3gg3pywjv6m8.md) | none | 2026-01-20 14:54 UTC | 2026-01-20 14:54 UTC | resolved |
| [HubSpot](https://rewindex.com/company/hubspot.md) | [UI extensions from integrations are not loading](https://rewindex.com/company/hubspot/incidents/slg8k7fsd5yx.md) | none | 2026-01-20 17:43 UTC | 2026-01-20 18:17 UTC | resolved |
| [QuickBooks Online](https://rewindex.com/company/quickbooks-online.md) | [QuickBooks Online Accountant issue accessing clients and being redirected to the login page](https://rewindex.com/company/quickbooks-online/incidents/wjwsbjq91ghs.md) | none | 2026-01-20 19:59 UTC | 2026-01-20 23:42 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [App Order Processing Delays](https://rewindex.com/company/bandwidth/incidents/31xmg0mbz5vp.md) | none | 2026-01-20 20:06 UTC | 2026-01-20 20:06 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [Connectivity Issue - London (EU-West)](https://rewindex.com/company/linode-akamai/incidents/rc3l6vwf6sll.md) | none | 2026-01-20 20:13 UTC | 2026-01-21 04:17 UTC | resolved |
| [Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md) | [Ecosystem Catalog Detail Pages](https://rewindex.com/company/red-hat/incidents/9kf3ydg7xtfj.md) | none | 2026-01-20 22:13 UTC | 2026-01-21 14:11 UTC | resolved |
| [Modern Treasury](https://rewindex.com/company/modern-treasury.md) | [Elevated App and API Errors in Cell US000](https://rewindex.com/company/modern-treasury/incidents/cmkn6uy850tng4liiaeer1rs3.md) | unknown | 2026-01-20 21:50 UTC | 2026-01-20 22:59 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Salesforce](https://rewindex.com/company/salesforce.md) | [Salesforce Data Cloud Feature Disruption: Customer360 Audiences](https://rewindex.com/company/salesforce/incidents/20003636.md) | major | 2026-01-13 16:37 UTC | 2026-01-30 16:39 UTC | resolved |
| [GitLab](https://rewindex.com/company/gitlab.md) | [Foundational Flows Feature Availability](https://rewindex.com/company/gitlab/incidents/696aabcc7e26ec04f119a272.md) | major | 2026-01-16 21:21 UTC | 2026-01-21 01:07 UTC | resolved |
| [Okta](https://rewindex.com/company/okta.md) | [Service Disruption in Google Workspace Imports](https://rewindex.com/company/okta/incidents/I-10002.md) | major | 2026-01-19 18:10 UTC | not resolved | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Global: Payroll - some customers may be unable to access Payroll](https://rewindex.com/company/xero/incidents/q97by5gw94zy.md) | major | 2026-01-19 21:48 UTC | 2026-01-20 01:37 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays and Failures to Viettel Network in Burundi](https://rewindex.com/company/twilio/incidents/zb7c60h9v3ql.md) | minor | 2026-01-14 17:18 UTC | 2026-01-20 17:57 UTC | resolved |
| [Salesforce](https://rewindex.com/company/salesforce.md) | [Tableau Feature Degradation: Analytics Cloud](https://rewindex.com/company/salesforce/incidents/20003635.md) | minor | 2026-01-14 21:00 UTC | 2026-01-30 06:43 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Dedibox servers\] - \[DC2\] - Room 101, rack N16 - Hardware failure](https://rewindex.com/company/scaleway/incidents/5vnbv08sypg4.md) | minor | 2026-01-15 08:32 UTC | 2026-01-26 17:00 UTC | resolved |
| [SparkPost](https://rewindex.com/company/sparkpost.md) | [Delays in sending emails to Microsoft domains](https://rewindex.com/company/sparkpost/incidents/y14h298x6g7s.md) | minor | 2026-01-15 11:06 UTC | 2026-01-27 16:33 UTC | resolved |
| [Unbounce](https://rewindex.com/company/unbounce.md) | [Some Leads mistakenly filtered as spam on non-secured (http) landing pages](https://rewindex.com/company/unbounce/incidents/bzjwljcwjx4z.md) | minor | 2026-01-15 20:22 UTC | 2026-02-05 00:07 UTC | resolved |
| [Harness](https://rewindex.com/company/harness.md) | [GCP Billing Delay: Google Cloud is experiencing billing export delays](https://rewindex.com/company/harness/incidents/c75gh52pty5y.md) | minor | 2026-01-15 22:25 UTC | 2026-01-21 00:58 UTC | resolved |
| [Matillion](https://rewindex.com/company/matillion.md) | [Matillion Hosted Agent - intermittent unknown status](https://rewindex.com/company/matillion/incidents/6n3lvqdrq5hr.md) | minor | 2026-01-19 08:39 UTC | 2026-01-20 12:17 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue United States - AT&T](https://rewindex.com/company/sinch/incidents/9wfn0b7g24c1.md) | minor | 2026-01-19 11:58 UTC | 2026-01-20 06:42 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [USA SMS - Delivery degradation affecting US AT&T Network](https://rewindex.com/company/vonage/incidents/b0sl92qr39yx.md) | minor | 2026-01-19 12:20 UTC | 2026-01-20 06:44 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures to MTN Network in Cameroon](https://rewindex.com/company/twilio/incidents/46lygxtw49mj.md) | minor | 2026-01-19 17:34 UTC | 2026-01-26 00:06 UTC | resolved |
| [Rippling](https://rewindex.com/company/rippling.md) | [Issues loading reports](https://rewindex.com/company/rippling/incidents/yws5jvgrfxyh.md) | minor | 2026-01-19 17:34 UTC | 2026-01-20 05:08 UTC | resolved |
| [Google Workspace](https://rewindex.com/company/google-workspace.md) | [\*\*Title:\*\* Google Workspace customers may be experiencing missing account metadata, including primary email address and account creation time in the Admin Console \*\*Description:\*\* We are experiencing an issue with Admin Console beginning at Monday, 2026-01-19 10:10 PST. Mitigation work is currently underway by our engineering team. The mitigation is expected to complete by Tuesday, 2026-01-20 07:45 PST. We will provide more information by Tuesday, 2026-01-20 08:00 PST. We apologize to all who are affected by the disruption. \*\*Symptoms:\*\* - \*\*Admin Console\*\*: Administrators searching for or viewing users may see empty fields for primary email addresses and account creation dates. The issue may also affect display of user information where a user's email address would normally be present (such as Reporting or Activity events). - \*\*Directory API\*\*: Applications accessing the Directory API, such as Google Cloud Directory Sync (GCDS), may receive responses with missing email and account creation metadata. \*\*Workaround:\*\* None at the time.](https://rewindex.com/company/google-workspace/incidents/9q5n4sfdnxyzhj8fxeua.md) | minor | 2026-01-19 18:10 UTC | 2026-01-20 19:49 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Voice Signaling and Media traffic Affected for Interconnect (TNX) customers in US2](https://rewindex.com/company/twilio/incidents/k9d8g6nxh9f4.md) | minor | 2026-01-19 18:31 UTC | 2026-01-23 17:15 UTC | resolved |
| [Expo](https://rewindex.com/company/expo.md) | [Elevated pending submissions](https://rewindex.com/company/expo/incidents/9yxyvkg3362v.md) | minor | 2026-01-19 21:22 UTC | 2026-01-20 11:24 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays and Failures From and To Multiple Networks in Malaysia](https://rewindex.com/company/twilio/incidents/tlk9vgt9wjpw.md) | minor | 2026-01-19 23:46 UTC | 2026-01-20 04:35 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Lancelot BV in Netherlands](https://rewindex.com/company/twilio/incidents/gd6j6b1z52ky.md) | minor | 2026-01-19 23:55 UTC | 2026-01-20 08:48 UTC | resolved |
| [Vanta](https://rewindex.com/company/vanta.md) | [Login issues with QAuto browser extension on latest Chrome version 144](https://rewindex.com/company/vanta/incidents/2dnn198dpzjg.md) | none | 2026-01-16 18:59 UTC | 2026-01-20 15:57 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Stripe](https://rewindex.com/company/stripe.md) | [\[Scheduled\] Scheduled maintenance for TWINT](https://rewindex.com/company/stripe/incidents/rj9hm7kpd25b.md) | maintenance | 2026-01-20 00:00 UTC | 2026-01-20 01:00 UTC | resolved |
| [Lever](https://rewindex.com/company/lever.md) | [\[Scheduled\] Scheduled Maintenance](https://rewindex.com/company/lever/incidents/zw7zlrtr2hpl.md) | maintenance | 2026-01-20 01:00 UTC | 2026-01-20 01:30 UTC | resolved |
| [Lever](https://rewindex.com/company/lever.md) | [\[Scheduled\] Scheduled Maintenance](https://rewindex.com/company/lever/incidents/2jms88nj29xx.md) | maintenance | 2026-01-20 03:00 UTC | 2026-01-20 03:30 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] DI MMS 365 DI SMS 365 \| Operator Services \| Network Maintenance \| PCR Number \#PCRSDI-12062](https://rewindex.com/company/sinch/incidents/gg1lhyf9ryq3.md) | maintenance | 2026-01-20 07:00 UTC | 2026-01-20 10:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] United States SMS and MMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/grr7d73pgwsf.md) | maintenance | 2026-01-20 07:00 UTC | 2026-01-20 10:01 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Germany Account Security Carrier Partner Maintenance - T-Mobile](https://rewindex.com/company/twilio/incidents/jntlyl1fzxfs.md) | maintenance | 2026-01-20 07:01 UTC | 2026-01-20 09:01 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Twilio Messaging Maintenance](https://rewindex.com/company/twilio/incidents/8b01kqqkrmnb.md) | maintenance | 2026-01-20 09:00 UTC | 2026-01-20 13:01 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Twilio Interconnect Maintenance](https://rewindex.com/company/twilio/incidents/gzcqj2b3bmzt.md) | maintenance | 2026-01-20 09:02 UTC | 2026-01-20 13:00 UTC | resolved |
| [Prisma](https://rewindex.com/company/prisma.md) | [\[Scheduled\] Prisma Postgres Maintenance](https://rewindex.com/company/prisma/incidents/9mwgdllkxt47.md) | maintenance | 2026-01-20 09:47 UTC | 2026-01-20 10:47 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS and MMS Carrier Maintenance - Small US Carriers](https://rewindex.com/company/twilio/incidents/xw1hxzx87k5f.md) | maintenance | 2026-01-20 10:00 UTC | 2026-01-20 12:00 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] USA MMS - Planned maintenance affecting Clearsky](https://rewindex.com/company/vonage/incidents/j92h4kwtzcrq.md) | maintenance | 2026-01-20 10:00 UTC | 2026-01-20 12:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Multiple Destination Voice Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/lyh9t807h9bn.md) | maintenance | 2026-01-20 11:00 UTC | 2026-01-20 11:30 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] DI SMS 365 (iSMS) \| Operator Services \| Application Maintenance \| PCR Number \#PCRSDI-12025](https://rewindex.com/company/sinch/incidents/dwwj1w5h7vkp.md) | maintenance | 2026-01-20 12:00 UTC | 2026-01-20 16:00 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] Planned Maintenance for Cloud Runtime US Region](https://rewindex.com/company/vonage/incidents/y4sxy6d8sxck.md) | maintenance | 2026-01-20 15:00 UTC | 2026-01-20 16:30 UTC | resolved |
| [Stripe](https://rewindex.com/company/stripe.md) | [\[Scheduled\] Scheduled maintenance for Swish - Marginalen Bank](https://rewindex.com/company/stripe/incidents/1sp1vndq4wk1.md) | maintenance | 2026-01-20 19:00 UTC | 2026-01-20 21:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - Beeline](https://rewindex.com/company/twilio/incidents/wy56n5j1w278.md) | maintenance | 2026-01-20 21:00 UTC | 2026-01-21 00:00 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] Russia SMS - Planned maintenance affecting Beeline](https://rewindex.com/company/vonage/incidents/fh4r7d0366yg.md) | maintenance | 2026-01-20 21:00 UTC | 2026-01-21 00:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Campaigns technical maintenance](https://rewindex.com/company/sinch/incidents/plz3mqn45m72.md) | maintenance | 2026-01-20 21:15 UTC | 2026-01-20 21:55 UTC | resolved |

## Cite this

65 vendor-reported incidents started on 2026-01-20 (UTC) across 39 vendors, 13 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2026-01-20
- Citation: Rewindex daily outage roundup, “Outages on January 20, 2026” (2026-01-20 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2026-01-20 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on January 20, 2026 (2026-01-20)](https://rewindex.com/outages/2026-01-20)`


---
Canonical: https://rewindex.com/outages/2026-01-20 · Markdown: https://rewindex.com/outages/2026-01-20.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:26:40.771Z
