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Salesforce: Salesforce Data Cloud Feature Disruption: Customer360 Audiences
Impact: majorStatus: resolvedStarted Resolved (17 d)2 updatesSource: status.salesforce.com (opens in new tab)
Affected components: Customer360 Audiences66 instances
Timeline of updates
- update
During this time, customers using B2C Commerce Connector will experience delayed ingestion of their Order Bundle data streams.
- update
Our engineering teams have successfully mitigated the issue. We are currently processing queued messages and actively monitoring system performance to ensure continued stability. We will provide an update once we confirm all queued messages have processed successfully and the environment has returned to normal operations.
Rewindex changes for this incident
- Major incident: Salesforce Data Cloud Feature Disruption: Customer360 Audiences 2026-01-13 16:37 UTC
Impact, status and times are the vendor’s own, as last archived. View on status.salesforce.com (opens in new tab). Salesforce profile · Recent Salesforce incidents · Markdown · JSON