Matillion: Agent gateway down

Impact: criticalStatus: resolvedStarted 2026-01-20 11:37 UTCResolved 2026-01-20 11:55 UTC (18 min)2 updatesSource: stspg.io

Summary

Matillion reported a critical Agent gateway outage affecting Agent Manager in the EU and US regions, causing validation and agent availability issues. It started at 2026-01-20 11:37 UTC and was resolved at 2026-01-20 11:55 UTC, lasting 17 min; no cause or fix was stated.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Agent ManagerUS Region - Agent ManagerAgent ManagerEU Region - Agent Manager

Timeline of updates

investigating2026-01-20 11:37 UTC
We are currently investigating an issue with Agent gateway causing validation and agent availability issues
resolved2026-01-20 11:55 UTC
This incident has been resolved.

Rewindex changes for this incident

Critical incident: Agent gateway down 2026-01-20 11:37 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Matillion profile · Recent Matillion incidents · Markdown · JSON