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CompaniesHubSpotIncidents

HubSpot: UI extensions from integrations are not loading

No impact listedStatus: resolvedStarted Resolved (34 min)2 updatesstspg.io (opens in new tab)

Affected components: Sales ToolsCRMIntegrations

Timeline of updates

  1. investigating

    We are investigating an issue impacting integration UI extensions. We will provide an update when we have more information.

    The information on this page reflects our understanding of the incident and impact at the time of the update.

  2. resolved

    Between 11:47 AM (UTC -05:00) and 01:05 PM (UTC -05:00), customers in all regions experienced issues loading app cards and UI extensions in HubSpot. This was caused by a load balancer misconfiguration. As of 01:05 PM (UTC -05:00), our app cards and UI extensions are working properly and the incident has been fully resolved. No data was lost.

    HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.

    The information on this page reflects our understanding of the incident and impact at the time of the update.

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by HubSpot, started 2026-01-20 17:43 UTC, resolved after 34 min, 2 update(s).

Title
UI extensions from integrations are not loading
Vendor
HubSpot
Date
URL
https://rewindex.com/company/hubspot/incidents/slg8k7fsd5yx

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