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CompaniesTwilioMonthly reportsJanuary 2026

Twilio in January 2026: incidents, uptime and changes

155incidents posted
0labelled major or critical
100%free of major/critical
1.96%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 30.4 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 140 · No impact listed 15

Incidents 155

IncidentImpactStartedDurationStatusDay
MMS Delivery Delays to Multiple networks in Canada & United States of America via Subset of LongcodesMinor4.4 hresolved01-01
SMS Delivery Failures From Subset of Twilio Numbers in BrazilMinor9.8 hresolved01-01
Our Engineers are Investigating an Issue with Call quality issue to Multiple networks in PhillipinesNo impact listed34 minresolved01-01
SMS Delivery Failures on Orange Network in Sierra LeoneMinor33 hresolved01-02
MMS Delivery Delays To and From a Subset of Twilio Numbers in AustraliaMinor40 hresolved01-04
Inbound Call Failures to a Subset of Twilio Phone Numbers in UKMinor3.4 hresolved01-04
SMS Delivery Delays to Ethio Telecom in EthiopiaMinor6.3 hresolved01-04
SMS Delivery Delays to Claro in Dominican RepublicMinor4.1 hresolved01-05
SMS Delivery Delays to Claro Network in ChileMinor5.7 hresolved01-05
SMS Delivery Delays to Orange Network in CameroonMinor6.3 hresolved01-05
SMS Delivery Delays to Orange Network in CameroonMinor11 hresolved01-06
SMS Delivery Delays and Failures To and From Twilio Numbers in Brazil and SpainMinor5.2 hresolved01-06
SMS Delivery Delays and Failures To Claro in ChileMinor6.3 hresolved01-06
Call Failures From A Subset of Twilio's Phone Numbers to KenyaMinor3.5 hresolved01-06
Customers are not able to consume events for Call Insights, Debug and Studio Event Streams.Minor3.0 hresolved01-06
Increased load and 429 errors in function invocationsMinor1.3 hresolved01-06
SMS Delivery Delays to Multiple Networks in US via a subset of Short CodesMinor3.4 hresolved01-06
SMS Delivery Delays to Tigo in ColombiaMinor2.5 hresolved01-06
SMS Delivery Delays to Vinaphone in Viet NamMinor5.0 hresolved01-07
SMS Delivery Delays to Google Voice in United States of America via Subset of ShortcodesMinor11 hresolved01-07
SMS Delivery Delays to Orange Network in CameroonMinor13 hresolved01-07
Call Failures to a subset of Twilio Numbers in ThailandMinor2.4 hresolved01-07
SMS Delivery Delays and Failures To and From Twilio Numbers in United States of America and Canada via Subset of Short Codes and long codesMinor8.4 hresolved01-08
Inbound Call Failure From Subscribers to a Subset of Twilio Phone Numbers in BelgiumMinor2.6 hresolved01-08
SMS Delivery Delays to AT&T Network in the United StatesMinor1.4 hresolved01-08
Some Percentage of RCS Messages are Experiencing DelaysMinor7.3 hresolved01-08
SMS and MMS Delivery Delays To and From a Subset of Twilio Phone Numbers in AustraliaMinor39 dresolved01-09
SMS Delivery Delays to Telefonica and Tigo Network in El SalvadorMinor6.5 hresolved01-09
SMS Delivery Delays to Multiple Small Carriers in United States of America Over a Subset of Long CodesMinor16 hresolved01-09
Issue With Invoking Webhook for Outgoing Caller Ids Resource Verification for a Subset of CustomersMinor2.1 hresolved01-09
Automated Alert: Minimal Customer Impact - Delay in Processing Inbound Email Messages in ConversationsNo impact listed14 minresolved01-09
SMS Delivery Delays and Failures to and From AT&T MexicoMinor14 hresolved01-10
SMS Delivery Delays to T-Mobile in United States of America via Subset of ShortcodesMinor14 hresolved01-11
SMS Delivery Reports Delays To H3G In SwedenMinor32 hresolved01-11
SMS Delivery Delays and Failures to DiGi in MalaysiaMinor2.4 hresolved01-12
SMS Delivery Delays To Telefonica Network In MexicoMinor8.8 hresolved01-12
Delivery degradation on messages to Tattelecom & Mir Telecom networks in Russian FederationMinor5.7 hresolved01-12
On Call Engineers are Investigating an MMS Delivery Failures issueNo impact listed48 minresolved01-12
SMS Delivery Delays From Subset of Domestic Long Codes to Multiple Networks in the PhilippinesMinor11 hresolved01-12
SMS Delivery Delays to SFR Network in FranceMinor2.4 hresolved01-12
SMS Delivery Failures to SFR Network in France via Subset of ShortcodesMinor56 minresolved01-13
SMS Delivery Delays and Failures to SFR Network in FranceMinor3.8 hresolved01-13
SMS Delivery Delays & Failures To Evatis Network in DjiboutiMinor15 hresolved01-13
SMS Delivery Delays to Multiple Networks in United States of America via Subset of ShorcodesMinor4.7 hresolved01-13
On Call Engineers are Investigating an issue "503 error" when accessing Twilio ConsoleNo impact listed18 minresolved01-13
Voice Call Failures for a Subset of Twilio Phone Numbers to El SalvadorMinor4.8 hresolved01-13
SMS Delivery Delays From Network Subscribers to a Subset of Twilio Phone Numbers in AustraliaMinor5.8 hresolved01-14
On Call Engineers are Investigating an issueNo impact listed1.8 hresolved01-14
SMS Delivery Delays to MTN Network in GhanaMinor3.4 hresolved01-14
SMS Delivery Delays and Failures to Viettel Network in BurundiMinor6 dresolved01-14
SMS Delivery Delays to Wind Network in ItalyMinor7.6 hresolved01-14
SMS/MMS Delivery Report Delays & Message Delivery Delays to Verizon Wireless (US) for a Subset of Long Codes, Short Codes, and Toll-Free NumbersMinor12 hresolved01-14
SMS Delivery Delays to AT&T for a Subset of Short Codes in the USMinor3.5 hresolved01-14
Outbound Customer Calls Signed With Gateway Attestation (C) LevelNo impact listed0 minresolved01-14
Voice Call Failures and Dialing Delays to Verizon in the United StatesMinor10 hresolved01-14
SMS Delivery Delays to Algar Telecom Network in BrazilMinor5.4 hresolved01-15
SMS Delivery Delays to Airtel in ZambiaMinor4.1 hresolved01-15
SMS Delivery Delays to Vodafone Omnitel and Wind Tre in ItalyMinor26 hresolved01-15
Issue With KYC Onboarding in TrustHub ConsoleMinor56 minresolved01-15
SMS Delivery Failures to O2 Network in Czech RepublicMinor3.0 hresolved01-15
Lookup API Degraded Performance AffectedNo impact listed0 minresolved01-16
SMS Delivery Delays to MTN Network in Congo RepublicMinor2.9 hresolved01-16
SMS Delivery Delays to BTC Network in BahamasMinor4.8 hresolved01-16
SMS Delivery Failures to Multiple Networks in Multiple Countries of Asia and AfricaMinor8 minresolved01-17
SMS Delivery Delays to Tigo Network in TanzaniaMinor4.8 hresolved01-18
SMS Delivery Delays to Telefonica in MexicoMinor2.6 hresolved01-18
Twilio Console Login and Signup Page Not WorkingMinor1.4 hresolved01-19
SMS Delivery Delays To Multiple Networks In United States of America Via A Subset Of Twilio Shortcode NumbersMinor2.8 hresolved01-19
SMS & MMS Delivery Delays to Cingular Wireless (AT&T) in United States of AmericaMinor7.8 hresolved01-19
SMS Delivery Failures to and From Multiple Networks in Chile via Subset of LongCodesMinor3.5 hresolved01-19
SMS Delivery Delays To Telenor Network In PakistanMinor4.6 hresolved01-19
SMS Delivery Failures to MTN Network in CameroonMinor6 dresolved01-19
Voice Signaling and Media traffic Affected for Interconnect (TNX) customers in US2Minor4 dresolved01-19
SMS Delivery Delays and Failures From and To Multiple Networks in MalaysiaMinor4.8 hresolved01-19
SMS Delivery Delays to Lancelot BV in NetherlandsMinor8.9 hresolved01-19
SMS Delivery Delays From Network Subscribers To a Subset of Twilio Phone Numbers in AustraliaMinor3.5 hresolved01-20
SMS Delivery Delays to Globe in Philippines 515-02Minor3.1 hresolved01-20
SMS Delivery Delays to Novatel in SloveniaMinor8.0 hresolved01-20
AccSec - KPN Netherlands API ErrorsMinor14 hresolved01-20
SMS Delivery Delays to Vodacom Network in TanzaniaMinor5.0 hresolved01-20
SMS Delivery Failures to DiGi in MalaysiaMinor11 hresolved01-20
Call Failures to Multiple Networks in France from a Subset of Twilio NumbersMinor19 hresolved01-20
SMS Delivery Delays to Multiple Networks in France via subset of Long codesMinor46 hresolved01-20
Data store functionality degraded for <Connect><VirtualAgent> integration with Dialogflow CX agentsMinor19 hresolved01-20
SMS Delivery Delays to NetherlandsMinor14 hresolved01-21
SMS Delivery Delays to Multiple Networks in Brazil via Subset of Short CodesMinor16 hresolved01-21
SMS Delivery Delays To Multiple Networks In United States of America Via A Subset Of Twilio Shortcodes and LongcodesMinor11 hresolved01-21
Missing Recommendations Banner in ConsoleNo impact listed2.0 hresolved01-21
Account Upgrade Attempts Returning Error MessagesMinor2.6 hresolved01-21
AccSec Canada API IssueMinor11 hresolved01-21
WhatsApp Outbound Messages May Be DelayedMinor1.3 hresolved01-21
Errors creating Video rooms between 9:00 - 9:30 UTC in US2Minor1.5 hresolved01-22
SMS Delivery Delays from Twilio Philippines Phone Numbers to Multiple Networks in the PhilippinesMinor28 hresolved01-22
Call Failures from network subscribers to a subset of Twilio's Spain numbersMinor5.0 hresolved01-22
SMS Delivery Delays to Claro in Brazil 724-05Minor4.9 hresolved01-22
SMS Delivery Delays To Digicel Network In Papua New GuineaMinor6 dresolved01-22
SMS Delivery Delays to Vivo Network in BrazilMinor14 hresolved01-22
SMS Delivery Delays to Jawwal in Palestine, State ofMinor5.8 hresolved01-23
SMS Delivery Delays and Failures to Orange / Altice in Dominican RepublicMinor2.9 hresolved01-23
SMS Delivery Delays to Vivo Network in BrazilMinor2.9 hresolved01-23
On Call Engineers are Investigating an issueNo impact listed8 minresolved01-23
[Programmable SMS] SMS Delivery to Claro Network in Costa Rica AffectedNo impact listed6 minresolved01-23
SMS Delivery Delays and Failures to Multiple Networks in the US via Subset of Short CodesMinor8.4 hresolved01-23
SMS Delivery Failures To Jawwal In PalestineMinor37 hresolved01-24
Verify OTP Email Message Delivery Delays Impacting GmailMinor11 hresolved01-24
SMS Delivery Report Delays Via a Subset Of Short Codes and Toll Free Numbers To Verizon Wireless in United States of AmericaMinor26 hresolved01-24
SMS Delivery Delays to NTT Docomo in JapanMinor6.4 hresolved01-24
SMS Delivery Delays to Claro in ColombiaMinor6.9 hresolved01-25
SMS Delivery Delays To Telefonica Costa RicaMinor16 hresolved01-25
Enterprise Insights Debug Events Alerter is DownMinor2.6 hresolved01-25
SMS Delivery Delays to Smartfren Network in IndonesiaMinor7.1 hresolved01-25
Private offering and Porting Request forms are currently unavailable in ConsoleMinor33 hresolved01-26
SMS Delivery Delays and Failures to PT Smartfren Telecom in IndonesiaMinor46 hresolved01-26
SMS Delivery Delays and Failures to Algar network for a Subset of Short Codes in BrazilMinor8.8 hresolved01-26
Video Transcriptions IssueNo impact listed0 minresolved01-26
Lookup V2 Errors for Packages SIM Swap and Identity MatchNo impact listed0 minresolved01-26
Twilio RCS onboarding UI console is down.Minor1.3 hresolved01-26
Inbound Call Failure To Norway Phone numbers.No impact listed5.8 hresolved01-27
SMS Delivery Delays to Virgin Mobile (Three MVNO) in Ireland 272-15Minor8.2 hresolved01-27
SMS Delivery Delays to Viva Network in the Dominican RepublicMinor4.8 hresolved01-27
SMS Delivery Delays and Failures From Networks Subscribers to a Subset of Twilio's Australia Long CodesMinor6.3 hresolved01-27
SMS Delivery Delays to Vodafone in IrelandMinor4.2 hresolved01-27
SMS Delivery Delays to Entel in Chile from a Subset of Domestic Longcodes (730-01)Minor2.9 hresolved01-27
Voice Calls Failures From Multiple Networks to a subset of Twilio Numbers in United KingdomMinor12 hresolved01-27
SMS Delivery Report Delays to Telstra in Australia 505-01Minor2.7 hresolved01-28
SMS Delivery Failures To a Subset of Twilio Numbers in CroatiaMinor6.3 hresolved01-28
SMS and MMS Delivery Delays to GCI Network in United States of AmericaMinor4.7 hresolved01-28
SMS Delivery Delays to Entel Network in ChileMinor7.6 hresolved01-28
Enterprise Insights Debug Events Alerter is DownMinor1.7 hresolved01-28
SMS Delivery Delays to Jawwal Network in PalestineMinor18 hresolved01-28
Sync Platform and Conversations AffectedNo impact listed0 minresolved01-28
Emergency Number Provisioning Failing Intermittently Due to Configuration Lookup Returning No ResultsMinor31 hresolved01-28
High Error Rates for Conversations and Programmable Video in IE1Minor2.5 hresolved01-28
Errors for Fetch to Play Files in Parallel for CallsMinor2.0 hresolved01-28
Authy Voice Verifications FailuresMinor1.3 hresolved01-28
Decrease in Delivery Receipts (DLRs) for RCS MessagesMinor40 minresolved01-29
SMS Delivery Delays To Etisalat Network In United Arab Emirates via  Subset of Twilio NumbersMinor4.8 hresolved01-29
AccSec - T-Mobile API ErrorsMinor4.9 hresolved01-29
SMS Delivery Delays and Failures to Wind Hellas in GreeceMinor2.3 hresolved01-29
AccSec Enstrem - Canada API Errors - "API error code: 18Minor5.2 hresolved01-29
MMS Delivery Delays To T-Mobile Network In United States of America Via A Subset Of Twilio NumbersMinor5.3 hresolved01-29
SMS Delivery Delays To Hot Mobile network in IsraelMinor5.1 hresolved01-29
Increased Delays in Transcription CompletionMinor1.1 hresolved01-29
SMS Delivery Delays to NetOne ZimbabweMinor7.7 hresolved01-29
SMS Delivery Delays From Mexico Network Subscribers to Subset of Twilio Short CodesMinor2.8 hresolved01-29
SMS Delivery Delays to Lycamobile Ltd in NetherlandsMinor9.3 hresolved01-30
Customers Unable to Proceed Past Address Page in Upgrade FlowMinor3.1 hresolved01-30
SMS Delivery Delays To Vala Network in KosovoMinor36 hresolved01-30
Outbound Call Failure To Lycamobile In UK from a Subset Of Twilio NumbersMinor8.7 hresolved01-30
DIP Returns Incorrect MNP Data For Some Numbers in FranceNo impact listed0 minresolved01-30
Delay in Transcription CompletionMinor1.8 hresolved01-30
SMS Delivery Delays to TIGO Network in GuatemalaMinor2.0 hresolved01-30
SMS Delivery Delays to Google Voice Network in United States of America via a Subset of Short CodesMinor7.0 hresolved01-30
SMS Delivery Failures to Tigo in Bolivia (Plurinational State of) & CambodiaMinor2 dresolved01-31
SMS Delivery Delays to Telefonica in Costa RicaMinor4.7 hresolved01-31

Maintenance 106

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Cite this

Twilio posted 155 status incidents in January 2026 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
Twilio in January 2026
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/2026/01

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