# Twilio in January 2026: incidents, uptime and changes

> Twilio in January 2026: 155 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Twilio’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/twilio/2026/01
Last updated: 2026-02-02T07:35:00Z

- Incidents posted: 155 (major/critical: 0) · Maintenance: 106
- By vendor impact label: minor 140, none 15
- Uptime (vendor-reported): 100% free of major/critical incidents, 1.96% free of any incident; outage time 0 min, incident time 30.4 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [December 2025](https://rewindex.com/company/twilio/2025/12.md) · Next: [February 2026](https://rewindex.com/company/twilio/2026/02.md) · [All months](https://rewindex.com/company/twilio/reports.md) · [Twilio](https://rewindex.com/company/twilio.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [MMS Delivery Delays to Multiple networks in Canada & United States of America via Subset of Longcodes](https://rewindex.com/company/twilio/incidents/qp3cld7cp0y1.md) | minor | 2026-01-01 06:17 UTC | 2026-01-01 10:39 UTC | 4.4 h | resolved |
| [SMS Delivery Failures From Subset of Twilio Numbers in Brazil](https://rewindex.com/company/twilio/incidents/bchpvm9st7h2.md) | minor | 2026-01-01 06:28 UTC | 2026-01-01 16:17 UTC | 9.8 h | resolved |
| [Our Engineers are Investigating an Issue with Call quality issue to Multiple networks in Phillipines](https://rewindex.com/company/twilio/incidents/rz70cpwkl1qr.md) | none | 2026-01-01 07:09 UTC | 2026-01-01 07:43 UTC | 34 min | resolved |
| [SMS Delivery Failures on Orange Network in Sierra Leone](https://rewindex.com/company/twilio/incidents/312lgrlqvkyp.md) | minor | 2026-01-02 17:30 UTC | 2026-01-04 02:55 UTC | 33 h | resolved |
| [MMS Delivery Delays To and From a Subset of Twilio Numbers in Australia](https://rewindex.com/company/twilio/incidents/dcyr6l1yfvxp.md) | minor | 2026-01-04 06:36 UTC | 2026-01-05 22:39 UTC | 40 h | resolved |
| [Inbound Call Failures to a Subset of Twilio Phone Numbers in UK](https://rewindex.com/company/twilio/incidents/07jp2sps4jtg.md) | minor | 2026-01-04 08:24 UTC | 2026-01-04 11:45 UTC | 3.4 h | resolved |
| [SMS Delivery Delays to Ethio Telecom in Ethiopia](https://rewindex.com/company/twilio/incidents/mp7h8n2h7cgn.md) | minor | 2026-01-04 18:15 UTC | 2026-01-05 00:35 UTC | 6.3 h | resolved |
| [SMS Delivery Delays to Claro in Dominican Republic](https://rewindex.com/company/twilio/incidents/8rxggnttkzzq.md) | minor | 2026-01-05 01:54 UTC | 2026-01-05 06:02 UTC | 4.1 h | resolved |
| [SMS Delivery Delays to Claro Network in Chile](https://rewindex.com/company/twilio/incidents/vphjdx0wfrj5.md) | minor | 2026-01-05 19:42 UTC | 2026-01-06 01:23 UTC | 5.7 h | resolved |
| [SMS Delivery Delays to Orange Network in Cameroon](https://rewindex.com/company/twilio/incidents/lbdv72pkmkgb.md) | minor | 2026-01-05 20:06 UTC | 2026-01-06 02:23 UTC | 6.3 h | resolved |
| [SMS Delivery Delays to Orange Network in Cameroon](https://rewindex.com/company/twilio/incidents/03sd66xkzz7s.md) | minor | 2026-01-06 02:52 UTC | 2026-01-06 14:15 UTC | 11 h | resolved |
| [SMS Delivery Delays and Failures To and From Twilio Numbers in Brazil and Spain](https://rewindex.com/company/twilio/incidents/8m2tgx6hvrxz.md) | minor | 2026-01-06 05:49 UTC | 2026-01-06 11:01 UTC | 5.2 h | resolved |
| [SMS Delivery Delays and Failures To Claro in Chile](https://rewindex.com/company/twilio/incidents/04550qrk6582.md) | minor | 2026-01-06 15:21 UTC | 2026-01-06 21:37 UTC | 6.3 h | resolved |
| [Call Failures From A Subset of Twilio's Phone Numbers to Kenya](https://rewindex.com/company/twilio/incidents/7bnh4622wtjm.md) | minor | 2026-01-06 15:30 UTC | 2026-01-06 18:57 UTC | 3.5 h | resolved |
| [Customers are not able to consume events for Call Insights, Debug and Studio Event Streams.](https://rewindex.com/company/twilio/incidents/wb7x7zqwtrf1.md) | minor | 2026-01-06 17:25 UTC | 2026-01-06 20:25 UTC | 3.0 h | resolved |
| [Increased load and 429 errors in function invocations](https://rewindex.com/company/twilio/incidents/c1sfzh203l5l.md) | minor | 2026-01-06 18:42 UTC | 2026-01-06 20:01 UTC | 1.3 h | resolved |
| [SMS Delivery Delays to Multiple Networks in US via a subset of Short Codes](https://rewindex.com/company/twilio/incidents/9p42t9hvsfkj.md) | minor | 2026-01-06 19:23 UTC | 2026-01-06 22:46 UTC | 3.4 h | resolved |
| [SMS Delivery Delays to Tigo in Colombia](https://rewindex.com/company/twilio/incidents/hmp8753my13g.md) | minor | 2026-01-06 22:39 UTC | 2026-01-07 01:06 UTC | 2.5 h | resolved |
| [SMS Delivery Delays to Vinaphone in Viet Nam](https://rewindex.com/company/twilio/incidents/xcyjqy5jd89h.md) | minor | 2026-01-07 01:31 UTC | 2026-01-07 06:32 UTC | 5.0 h | resolved |
| [SMS Delivery Delays to Google Voice in United States of America via  Subset of Shortcodes](https://rewindex.com/company/twilio/incidents/yfv8lnrxpnj8.md) | minor | 2026-01-07 06:42 UTC | 2026-01-07 17:53 UTC | 11 h | resolved |
| [SMS Delivery Delays to Orange Network in Cameroon](https://rewindex.com/company/twilio/incidents/9fc4dr9gwzn3.md) | minor | 2026-01-07 15:04 UTC | 2026-01-08 04:24 UTC | 13 h | resolved |
| [Call Failures to a subset of Twilio Numbers in Thailand](https://rewindex.com/company/twilio/incidents/gn3ftgqnjq55.md) | minor | 2026-01-07 21:46 UTC | 2026-01-08 00:07 UTC | 2.4 h | resolved |
| [SMS Delivery Delays and Failures To and From Twilio Numbers in United States of America and Canada via Subset of Short Codes and long codes](https://rewindex.com/company/twilio/incidents/slmqf4gt9mcs.md) | minor | 2026-01-08 01:39 UTC | 2026-01-08 10:03 UTC | 8.4 h | resolved |
| [Inbound Call Failure From Subscribers to a Subset of Twilio Phone Numbers in Belgium](https://rewindex.com/company/twilio/incidents/kyj832mfrh8x.md) | minor | 2026-01-08 03:31 UTC | 2026-01-08 06:07 UTC | 2.6 h | resolved |
| [SMS Delivery Delays to AT&T Network in the United States](https://rewindex.com/company/twilio/incidents/6cgfrcz2b1rc.md) | minor | 2026-01-08 08:04 UTC | 2026-01-08 09:27 UTC | 1.4 h | resolved |
| [Some Percentage of RCS Messages are Experiencing Delays](https://rewindex.com/company/twilio/incidents/g3cjh230mgbm.md) | minor | 2026-01-08 08:10 UTC | 2026-01-08 15:25 UTC | 7.3 h | resolved |
| [SMS and MMS Delivery Delays To and From a Subset of Twilio Phone Numbers in Australia](https://rewindex.com/company/twilio/incidents/9qhh93l3jnfj.md) | minor | 2026-01-09 03:21 UTC | 2026-02-17 07:01 UTC | 39 d | resolved |
| [SMS Delivery Delays to Telefonica and Tigo Network in El Salvador](https://rewindex.com/company/twilio/incidents/pkxfgt8hv42x.md) | minor | 2026-01-09 07:40 UTC | 2026-01-09 14:13 UTC | 6.5 h | resolved |
| [SMS Delivery Delays to Multiple Small Carriers in United States of America Over a Subset of Long Codes](https://rewindex.com/company/twilio/incidents/zknch4pg2nrc.md) | minor | 2026-01-09 16:43 UTC | 2026-01-10 08:19 UTC | 16 h | resolved |
| [Issue With Invoking Webhook for Outgoing Caller Ids Resource Verification for a Subset of Customers](https://rewindex.com/company/twilio/incidents/07wmjzlhd7sm.md) | minor | 2026-01-09 18:08 UTC | 2026-01-09 20:14 UTC | 2.1 h | resolved |
| [Automated Alert: Minimal Customer Impact - Delay in Processing Inbound Email Messages in Conversations](https://rewindex.com/company/twilio/incidents/ftl1tgs0xjx8.md) | none | 2026-01-09 19:13 UTC | 2026-01-09 19:27 UTC | 14 min | resolved |
| [SMS Delivery Delays and Failures to and From AT&T Mexico](https://rewindex.com/company/twilio/incidents/vbfjt0ncg6z5.md) | minor | 2026-01-10 02:24 UTC | 2026-01-10 16:13 UTC | 14 h | resolved |
| [SMS Delivery Delays to T-Mobile in United States of America via Subset of Shortcodes](https://rewindex.com/company/twilio/incidents/m5zn66h3dwjz.md) | minor | 2026-01-11 10:12 UTC | 2026-01-12 00:19 UTC | 14 h | resolved |
| [SMS Delivery Reports Delays To H3G In Sweden](https://rewindex.com/company/twilio/incidents/hxwq44sk4pns.md) | minor | 2026-01-11 13:13 UTC | 2026-01-12 21:31 UTC | 32 h | resolved |
| [SMS Delivery Delays and Failures to DiGi in Malaysia](https://rewindex.com/company/twilio/incidents/nrb4wfr6bz9j.md) | minor | 2026-01-12 03:49 UTC | 2026-01-12 06:11 UTC | 2.4 h | resolved |
| [SMS Delivery Delays To Telefonica Network In Mexico](https://rewindex.com/company/twilio/incidents/274kzln5vl6r.md) | minor | 2026-01-12 05:09 UTC | 2026-01-12 13:57 UTC | 8.8 h | resolved |
| [Delivery degradation on messages to Tattelecom & Mir Telecom networks in Russian Federation](https://rewindex.com/company/twilio/incidents/mszy9jgngs1b.md) | minor | 2026-01-12 16:26 UTC | 2026-01-12 22:05 UTC | 5.7 h | resolved |
| [On Call Engineers are Investigating an MMS Delivery Failures issue](https://rewindex.com/company/twilio/incidents/h897c8hflrtz.md) | none | 2026-01-12 18:32 UTC | 2026-01-12 19:20 UTC | 48 min | resolved |
| [SMS Delivery Delays From Subset of Domestic Long Codes to Multiple Networks in the Philippines](https://rewindex.com/company/twilio/incidents/63y4vxrrytlj.md) | minor | 2026-01-12 18:46 UTC | 2026-01-13 05:25 UTC | 11 h | resolved |
| [SMS Delivery Delays to SFR Network in France](https://rewindex.com/company/twilio/incidents/xsjqzgmzc8yl.md) | minor | 2026-01-12 22:52 UTC | 2026-01-13 01:13 UTC | 2.4 h | resolved |
| [SMS Delivery Failures to SFR Network  in France via  Subset of Shortcodes](https://rewindex.com/company/twilio/incidents/dc1km6s531zj.md) | minor | 2026-01-13 00:35 UTC | 2026-01-13 01:31 UTC | 56 min | resolved |
| [SMS Delivery Delays and Failures to SFR Network in France](https://rewindex.com/company/twilio/incidents/tzkspc14y4fg.md) | minor | 2026-01-13 01:28 UTC | 2026-01-13 05:16 UTC | 3.8 h | resolved |
| [SMS Delivery Delays & Failures To Evatis Network in Djibouti](https://rewindex.com/company/twilio/incidents/xmpy0jhq971c.md) | minor | 2026-01-13 04:45 UTC | 2026-01-13 19:55 UTC | 15 h | resolved |
| [SMS Delivery Delays to Multiple Networks in United States of America via Subset of Shorcodes](https://rewindex.com/company/twilio/incidents/wzy8p6yrrnxt.md) | minor | 2026-01-13 14:57 UTC | 2026-01-13 19:41 UTC | 4.7 h | resolved |
| [On Call Engineers are Investigating an issue "503 error" when accessing Twilio Console](https://rewindex.com/company/twilio/incidents/57dxbp5ckrmr.md) | none | 2026-01-13 15:42 UTC | 2026-01-13 16:00 UTC | 18 min | resolved |
| [Voice Call Failures for a Subset of Twilio Phone Numbers to El Salvador](https://rewindex.com/company/twilio/incidents/bnx07b25vp7p.md) | minor | 2026-01-13 21:36 UTC | 2026-01-14 02:26 UTC | 4.8 h | resolved |
| [SMS Delivery Delays From Network Subscribers to a Subset of Twilio Phone Numbers in Australia](https://rewindex.com/company/twilio/incidents/ns8zdvg1kzgv.md) | minor | 2026-01-14 01:09 UTC | 2026-01-14 06:55 UTC | 5.8 h | resolved |
| [On Call Engineers are Investigating an issue](https://rewindex.com/company/twilio/incidents/nk8l5v8db9kp.md) | none | 2026-01-14 07:19 UTC | 2026-01-14 09:04 UTC | 1.8 h | resolved |
| [SMS Delivery Delays to MTN Network in Ghana](https://rewindex.com/company/twilio/incidents/9qs0j369m3x7.md) | minor | 2026-01-14 09:52 UTC | 2026-01-14 13:18 UTC | 3.4 h | resolved |
| [SMS Delivery Delays and Failures to Viettel Network in Burundi](https://rewindex.com/company/twilio/incidents/zb7c60h9v3ql.md) | minor | 2026-01-14 17:18 UTC | 2026-01-20 17:57 UTC | 6 d | resolved |
| [SMS Delivery Delays to Wind Network in Italy](https://rewindex.com/company/twilio/incidents/b99h17wz39bx.md) | minor | 2026-01-14 17:27 UTC | 2026-01-15 01:01 UTC | 7.6 h | resolved |
| [SMS/MMS Delivery Report Delays & Message Delivery Delays to Verizon Wireless (US) for a Subset of Long Codes, Short Codes, and Toll-Free Numbers](https://rewindex.com/company/twilio/incidents/ssfcbbcfrfrb.md) | minor | 2026-01-14 17:45 UTC | 2026-01-15 06:05 UTC | 12 h | resolved |
| [SMS Delivery Delays to AT&T for a Subset of Short Codes in the US](https://rewindex.com/company/twilio/incidents/qzfmy6gz0f2k.md) | minor | 2026-01-14 17:52 UTC | 2026-01-14 21:23 UTC | 3.5 h | resolved |
| [Outbound Customer Calls Signed With Gateway Attestation (C) Level](https://rewindex.com/company/twilio/incidents/jqtvq3cvmz3r.md) | none | 2026-01-14 18:54 UTC | 2026-01-14 18:54 UTC | 0 min | resolved |
| [Voice Call Failures and Dialing Delays to Verizon in the United States](https://rewindex.com/company/twilio/incidents/bj64tdjmy5fq.md) | minor | 2026-01-14 19:51 UTC | 2026-01-15 06:02 UTC | 10 h | resolved |
| [SMS Delivery Delays to Algar Telecom Network in Brazil](https://rewindex.com/company/twilio/incidents/y93jvdx1z5wb.md) | minor | 2026-01-15 04:33 UTC | 2026-01-15 09:57 UTC | 5.4 h | resolved |
| [SMS Delivery Delays to Airtel in Zambia](https://rewindex.com/company/twilio/incidents/1dltnfdlth9b.md) | minor | 2026-01-15 12:56 UTC | 2026-01-15 17:02 UTC | 4.1 h | resolved |
| [SMS Delivery Delays to Vodafone Omnitel and Wind Tre in Italy](https://rewindex.com/company/twilio/incidents/5hy8yxt19q38.md) | minor | 2026-01-15 13:12 UTC | 2026-01-16 15:28 UTC | 26 h | resolved |
| [Issue With KYC Onboarding in TrustHub Console](https://rewindex.com/company/twilio/incidents/2jc8h3nmmg7n.md) | minor | 2026-01-15 16:40 UTC | 2026-01-15 17:36 UTC | 56 min | resolved |
| [SMS Delivery Failures to O2 Network in Czech Republic](https://rewindex.com/company/twilio/incidents/ctgc2h444nny.md) | minor | 2026-01-15 19:38 UTC | 2026-01-15 22:38 UTC | 3.0 h | resolved |
| [Lookup API Degraded Performance Affected](https://rewindex.com/company/twilio/incidents/2c8szp8pqsw2.md) | none | 2026-01-16 17:03 UTC | 2026-01-16 17:03 UTC | 0 min | resolved |
| [SMS Delivery Delays to MTN Network in Congo Republic](https://rewindex.com/company/twilio/incidents/0fcgb0s0ncyj.md) | minor | 2026-01-16 19:32 UTC | 2026-01-16 22:27 UTC | 2.9 h | resolved |
| [SMS Delivery Delays to BTC Network in Bahamas](https://rewindex.com/company/twilio/incidents/s2gvr2gr562w.md) | minor | 2026-01-16 20:34 UTC | 2026-01-17 01:20 UTC | 4.8 h | resolved |
| [SMS Delivery Failures to Multiple Networks in Multiple Countries of Asia and Africa](https://rewindex.com/company/twilio/incidents/b9mw1y1p6lk7.md) | minor | 2026-01-17 20:31 UTC | 2026-01-17 20:39 UTC | 8 min | resolved |
| [SMS Delivery Delays to Tigo Network in Tanzania](https://rewindex.com/company/twilio/incidents/78z17j4xnl67.md) | minor | 2026-01-18 13:24 UTC | 2026-01-18 18:12 UTC | 4.8 h | resolved |
| [SMS Delivery Delays to Telefonica in Mexico](https://rewindex.com/company/twilio/incidents/qdcj4ydw0rk6.md) | minor | 2026-01-18 15:36 UTC | 2026-01-18 18:15 UTC | 2.6 h | resolved |
| [Twilio Console Login and Signup Page Not Working](https://rewindex.com/company/twilio/incidents/brc8yg18mpb5.md) | minor | 2026-01-19 06:36 UTC | 2026-01-19 07:58 UTC | 1.4 h | resolved |
| [SMS Delivery Delays To Multiple Networks In United States of America Via A Subset Of Twilio Shortcode Numbers](https://rewindex.com/company/twilio/incidents/9ch4sz5zb904.md) | minor | 2026-01-19 07:37 UTC | 2026-01-19 10:25 UTC | 2.8 h | resolved |
| [SMS & MMS Delivery Delays to Cingular Wireless (AT&T) in United States of America](https://rewindex.com/company/twilio/incidents/x3hww4pbyy3l.md) | minor | 2026-01-19 11:39 UTC | 2026-01-19 19:29 UTC | 7.8 h | resolved |
| [SMS Delivery Failures to and From Multiple Networks in Chile via Subset of LongCodes](https://rewindex.com/company/twilio/incidents/z2j6mcyzdgjf.md) | minor | 2026-01-19 14:23 UTC | 2026-01-19 17:51 UTC | 3.5 h | resolved |
| [SMS Delivery Delays To Telenor Network In Pakistan](https://rewindex.com/company/twilio/incidents/3mcyty046b44.md) | minor | 2026-01-19 14:58 UTC | 2026-01-19 19:34 UTC | 4.6 h | resolved |
| [SMS Delivery Failures to MTN Network in Cameroon](https://rewindex.com/company/twilio/incidents/46lygxtw49mj.md) | minor | 2026-01-19 17:34 UTC | 2026-01-26 00:06 UTC | 6 d | resolved |
| [Voice Signaling and Media traffic Affected for Interconnect (TNX) customers in US2](https://rewindex.com/company/twilio/incidents/k9d8g6nxh9f4.md) | minor | 2026-01-19 18:31 UTC | 2026-01-23 17:15 UTC | 4 d | resolved |
| [SMS Delivery Delays and Failures From and To Multiple Networks in Malaysia](https://rewindex.com/company/twilio/incidents/tlk9vgt9wjpw.md) | minor | 2026-01-19 23:46 UTC | 2026-01-20 04:35 UTC | 4.8 h | resolved |
| [SMS Delivery Delays to Lancelot BV in Netherlands](https://rewindex.com/company/twilio/incidents/gd6j6b1z52ky.md) | minor | 2026-01-19 23:55 UTC | 2026-01-20 08:48 UTC | 8.9 h | resolved |
| [SMS Delivery Delays From Network Subscribers To a Subset of Twilio Phone Numbers in Australia](https://rewindex.com/company/twilio/incidents/vm2pjr4g1wcn.md) | minor | 2026-01-20 00:16 UTC | 2026-01-20 03:45 UTC | 3.5 h | resolved |
| [SMS Delivery Delays to Globe in Philippines 515-02](https://rewindex.com/company/twilio/incidents/lkxrvlkb4rty.md) | minor | 2026-01-20 08:54 UTC | 2026-01-20 11:58 UTC | 3.1 h | resolved |
| [SMS Delivery Delays to Novatel in Slovenia](https://rewindex.com/company/twilio/incidents/zhcvvqtxcl76.md) | minor | 2026-01-20 13:48 UTC | 2026-01-20 21:45 UTC | 8.0 h | resolved |
| [AccSec - KPN Netherlands API Errors](https://rewindex.com/company/twilio/incidents/zb21f47cv8mh.md) | minor | 2026-01-20 13:52 UTC | 2026-01-21 03:36 UTC | 14 h | resolved |
| [SMS Delivery Delays to Vodacom Network in Tanzania](https://rewindex.com/company/twilio/incidents/rb64x55dwldb.md) | minor | 2026-01-20 15:43 UTC | 2026-01-20 20:44 UTC | 5.0 h | resolved |
| [SMS Delivery Failures to DiGi in Malaysia](https://rewindex.com/company/twilio/incidents/xpjyfxnfbtlh.md) | minor | 2026-01-20 18:24 UTC | 2026-01-21 04:57 UTC | 11 h | resolved |
| [Call Failures to Multiple Networks in France from a Subset of Twilio Numbers](https://rewindex.com/company/twilio/incidents/1g401f8z0h8b.md) | minor | 2026-01-20 21:21 UTC | 2026-01-21 16:22 UTC | 19 h | resolved |
| [SMS Delivery Delays to Multiple Networks in France via subset of Long codes](https://rewindex.com/company/twilio/incidents/7k8xzw9tyzk3.md) | minor | 2026-01-20 22:50 UTC | 2026-01-22 20:34 UTC | 46 h | resolved |
| [Data store functionality degraded for \<Connect\>\<VirtualAgent\> integration with Dialogflow CX agents](https://rewindex.com/company/twilio/incidents/h39zxl6x0s2b.md) | minor | 2026-01-20 23:03 UTC | 2026-01-21 17:58 UTC | 19 h | resolved |
| [SMS Delivery Delays to Netherlands](https://rewindex.com/company/twilio/incidents/bs7l2pz83l2g.md) | minor | 2026-01-21 00:42 UTC | 2026-01-21 14:42 UTC | 14 h | resolved |
| [SMS Delivery Delays to Multiple Networks in Brazil via Subset of Short Codes](https://rewindex.com/company/twilio/incidents/h4vc99x5hsy0.md) | minor | 2026-01-21 03:10 UTC | 2026-01-21 18:58 UTC | 16 h | resolved |
| [SMS Delivery Delays To Multiple Networks In United States of America Via A Subset Of Twilio Shortcodes and Longcodes](https://rewindex.com/company/twilio/incidents/51701f1vmkt3.md) | minor | 2026-01-21 08:30 UTC | 2026-01-21 19:02 UTC | 11 h | resolved |
| [Missing Recommendations Banner in Console](https://rewindex.com/company/twilio/incidents/htz5y27bclm0.md) | none | 2026-01-21 16:52 UTC | 2026-01-21 18:53 UTC | 2.0 h | resolved |
| [Account Upgrade Attempts Returning Error Messages](https://rewindex.com/company/twilio/incidents/n5gzc6fstq62.md) | minor | 2026-01-21 18:36 UTC | 2026-01-21 21:13 UTC | 2.6 h | resolved |
| [AccSec Canada API Issue](https://rewindex.com/company/twilio/incidents/9xp8ssxs6sv6.md) | minor | 2026-01-21 21:29 UTC | 2026-01-22 08:20 UTC | 11 h | resolved |
| [WhatsApp Outbound Messages May Be Delayed](https://rewindex.com/company/twilio/incidents/k51k3fvq2gl9.md) | minor | 2026-01-21 22:10 UTC | 2026-01-21 23:28 UTC | 1.3 h | resolved |
| [Errors creating Video rooms between 9:00 - 9:30 UTC in US2](https://rewindex.com/company/twilio/incidents/fsjrx7rn5bsr.md) | minor | 2026-01-22 09:52 UTC | 2026-01-22 11:22 UTC | 1.5 h | resolved |
| [SMS Delivery Delays from Twilio Philippines Phone Numbers to Multiple Networks in the Philippines](https://rewindex.com/company/twilio/incidents/5mhx5c1mj69z.md) | minor | 2026-01-22 10:01 UTC | 2026-01-23 13:41 UTC | 28 h | resolved |
| [Call Failures from network subscribers to a subset of Twilio's Spain numbers](https://rewindex.com/company/twilio/incidents/drtvf9jvk6sw.md) | minor | 2026-01-22 12:09 UTC | 2026-01-22 17:11 UTC | 5.0 h | resolved |
| [SMS Delivery Delays to Claro in Brazil 724-05](https://rewindex.com/company/twilio/incidents/shx5792qw2bc.md) | minor | 2026-01-22 12:16 UTC | 2026-01-22 17:12 UTC | 4.9 h | resolved |
| [SMS Delivery Delays To Digicel Network In Papua New Guinea](https://rewindex.com/company/twilio/incidents/rbv0srg2j9tb.md) | minor | 2026-01-22 12:58 UTC | 2026-01-28 23:15 UTC | 6 d | resolved |
| [SMS Delivery Delays to Vivo Network in Brazil](https://rewindex.com/company/twilio/incidents/qsrq2m2whlh5.md) | minor | 2026-01-22 17:46 UTC | 2026-01-23 07:40 UTC | 14 h | resolved |
| [SMS Delivery Delays to Jawwal in Palestine, State of](https://rewindex.com/company/twilio/incidents/y7fqd1kw4vmt.md) | minor | 2026-01-23 15:01 UTC | 2026-01-23 20:48 UTC | 5.8 h | resolved |
| [SMS Delivery Delays and Failures to Orange / Altice in Dominican Republic](https://rewindex.com/company/twilio/incidents/z50ym9db6m0x.md) | minor | 2026-01-23 16:57 UTC | 2026-01-23 19:50 UTC | 2.9 h | resolved |
| [SMS Delivery Delays to Vivo Network in Brazil](https://rewindex.com/company/twilio/incidents/5q82m4p00j85.md) | minor | 2026-01-23 18:20 UTC | 2026-01-23 21:13 UTC | 2.9 h | resolved |
| [On Call Engineers are Investigating an issue](https://rewindex.com/company/twilio/incidents/9qw5qbzw0x0h.md) | none | 2026-01-23 19:52 UTC | 2026-01-23 20:00 UTC | 8 min | resolved |
| [\[Programmable SMS\] SMS Delivery to Claro Network in Costa Rica Affected](https://rewindex.com/company/twilio/incidents/mstnwvykc8s8.md) | none | 2026-01-23 20:24 UTC | 2026-01-23 20:30 UTC | 6 min | resolved |
| [SMS Delivery Delays and Failures to Multiple Networks in the US via Subset of Short Codes](https://rewindex.com/company/twilio/incidents/by4lp5zrn6zp.md) | minor | 2026-01-23 22:52 UTC | 2026-01-24 07:14 UTC | 8.4 h | resolved |
| [SMS Delivery Failures To Jawwal In Palestine](https://rewindex.com/company/twilio/incidents/472lk245d28w.md) | minor | 2026-01-24 11:11 UTC | 2026-01-26 00:11 UTC | 37 h | resolved |
| [Verify OTP Email Message Delivery Delays Impacting Gmail](https://rewindex.com/company/twilio/incidents/yj2cs7lxt3fl.md) | minor | 2026-01-24 15:45 UTC | 2026-01-25 03:02 UTC | 11 h | resolved |
| [SMS Delivery Report Delays Via a Subset Of Short Codes and Toll Free Numbers To Verizon Wireless in United States of America](https://rewindex.com/company/twilio/incidents/wqxvn2bq1sy2.md) | minor | 2026-01-24 21:57 UTC | 2026-01-26 00:01 UTC | 26 h | resolved |
| [SMS Delivery Delays to NTT Docomo in Japan](https://rewindex.com/company/twilio/incidents/sly5wbyvkr43.md) | minor | 2026-01-24 23:09 UTC | 2026-01-25 05:32 UTC | 6.4 h | resolved |
| [SMS Delivery Delays to Claro in Colombia](https://rewindex.com/company/twilio/incidents/g7whh0ykf1s0.md) | minor | 2026-01-25 04:50 UTC | 2026-01-25 11:45 UTC | 6.9 h | resolved |
| [SMS Delivery Delays To Telefonica Costa Rica](https://rewindex.com/company/twilio/incidents/7dm2ddw0k36f.md) | minor | 2026-01-25 05:39 UTC | 2026-01-25 21:22 UTC | 16 h | resolved |
| [Enterprise Insights Debug Events Alerter is Down](https://rewindex.com/company/twilio/incidents/rdljmdwcypyy.md) | minor | 2026-01-25 11:36 UTC | 2026-01-25 14:11 UTC | 2.6 h | resolved |
| [SMS Delivery Delays to Smartfren Network in Indonesia](https://rewindex.com/company/twilio/incidents/2rhg3y4mvvjb.md) | minor | 2026-01-25 17:20 UTC | 2026-01-26 00:26 UTC | 7.1 h | resolved |
| [Private offering and Porting Request forms are currently unavailable in Console](https://rewindex.com/company/twilio/incidents/d7cznplk31cm.md) | minor | 2026-01-26 09:27 UTC | 2026-01-27 18:38 UTC | 33 h | resolved |
| [SMS Delivery Delays and Failures to PT Smartfren Telecom in Indonesia](https://rewindex.com/company/twilio/incidents/9gpl8b7cnygn.md) | minor | 2026-01-26 09:38 UTC | 2026-01-28 07:10 UTC | 46 h | resolved |
| [SMS Delivery Delays and Failures to Algar network for a Subset of Short Codes in Brazil](https://rewindex.com/company/twilio/incidents/35hz9z1fg1j5.md) | minor | 2026-01-26 16:19 UTC | 2026-01-27 01:10 UTC | 8.8 h | resolved |
| [Video Transcriptions Issue](https://rewindex.com/company/twilio/incidents/7stw762djj4b.md) | none | 2026-01-26 16:25 UTC | 2026-01-26 16:25 UTC | 0 min | resolved |
| [Lookup V2 Errors for Packages SIM Swap and Identity Match](https://rewindex.com/company/twilio/incidents/wf31vc47twcx.md) | none | 2026-01-26 16:42 UTC | 2026-01-26 16:42 UTC | 0 min | resolved |
| [Twilio RCS onboarding UI console is down.](https://rewindex.com/company/twilio/incidents/j274hvqzxxrd.md) | minor | 2026-01-26 21:26 UTC | 2026-01-26 22:44 UTC | 1.3 h | resolved |
| [Inbound Call Failure To Norway Phone numbers.](https://rewindex.com/company/twilio/incidents/2ylkf3blr79h.md) | none | 2026-01-27 00:19 UTC | 2026-01-27 06:08 UTC | 5.8 h | resolved |
| [SMS Delivery Delays to Virgin Mobile (Three MVNO) in Ireland 272-15](https://rewindex.com/company/twilio/incidents/fn3vjb4j8wrc.md) | minor | 2026-01-27 13:40 UTC | 2026-01-27 21:49 UTC | 8.2 h | resolved |
| [SMS Delivery Delays to Viva Network in the Dominican Republic](https://rewindex.com/company/twilio/incidents/k8hx4mjljtrc.md) | minor | 2026-01-27 18:17 UTC | 2026-01-27 23:06 UTC | 4.8 h | resolved |
| [SMS Delivery Delays and Failures From Networks Subscribers to a Subset of Twilio's Australia Long Codes](https://rewindex.com/company/twilio/incidents/rxd7d5rjljf8.md) | minor | 2026-01-27 19:00 UTC | 2026-01-28 01:19 UTC | 6.3 h | resolved |
| [SMS Delivery Delays to Vodafone in Ireland](https://rewindex.com/company/twilio/incidents/znnvfvc7gbv9.md) | minor | 2026-01-27 19:19 UTC | 2026-01-27 23:33 UTC | 4.2 h | resolved |
| [SMS Delivery Delays to Entel in Chile from a Subset of Domestic Longcodes (730-01)](https://rewindex.com/company/twilio/incidents/bkphj5s5xh1d.md) | minor | 2026-01-27 21:15 UTC | 2026-01-28 00:07 UTC | 2.9 h | resolved |
| [Voice Calls Failures From Multiple Networks to a subset of Twilio Numbers in United Kingdom](https://rewindex.com/company/twilio/incidents/97vgyy0q7w5w.md) | minor | 2026-01-27 22:47 UTC | 2026-01-28 10:29 UTC | 12 h | resolved |
| [SMS Delivery Report Delays to Telstra in Australia 505-01](https://rewindex.com/company/twilio/incidents/c3z7rc47t1fc.md) | minor | 2026-01-28 00:01 UTC | 2026-01-28 02:42 UTC | 2.7 h | resolved |
| [SMS Delivery Failures To a Subset of Twilio Numbers in Croatia](https://rewindex.com/company/twilio/incidents/5n454f5rzcyn.md) | minor | 2026-01-28 01:22 UTC | 2026-01-28 07:42 UTC | 6.3 h | resolved |
| [SMS and MMS Delivery Delays to GCI Network in United States of America](https://rewindex.com/company/twilio/incidents/945nhwj87tzw.md) | minor | 2026-01-28 02:07 UTC | 2026-01-28 06:50 UTC | 4.7 h | resolved |
| [SMS Delivery Delays to Entel Network in Chile](https://rewindex.com/company/twilio/incidents/61kj6fxc289x.md) | minor | 2026-01-28 04:21 UTC | 2026-01-28 11:58 UTC | 7.6 h | resolved |
| [Enterprise Insights Debug Events Alerter is Down](https://rewindex.com/company/twilio/incidents/1yllxgyv7gpn.md) | minor | 2026-01-28 11:16 UTC | 2026-01-28 12:57 UTC | 1.7 h | resolved |
| [SMS Delivery Delays to Jawwal Network in Palestine](https://rewindex.com/company/twilio/incidents/sjyhvdpx7tvb.md) | minor | 2026-01-28 14:52 UTC | 2026-01-29 09:17 UTC | 18 h | resolved |
| [Sync Platform and Conversations Affected](https://rewindex.com/company/twilio/incidents/yhvcjwhlg10l.md) | none | 2026-01-28 17:49 UTC | 2026-01-28 17:49 UTC | 0 min | resolved |
| [Emergency Number Provisioning Failing Intermittently Due to Configuration Lookup Returning No Results](https://rewindex.com/company/twilio/incidents/p8jkctq79q9g.md) | minor | 2026-01-28 17:50 UTC | 2026-01-30 00:34 UTC | 31 h | resolved |
| [High Error Rates for Conversations and Programmable Video in IE1](https://rewindex.com/company/twilio/incidents/2b15gqny08lk.md) | minor | 2026-01-28 18:20 UTC | 2026-01-28 20:47 UTC | 2.5 h | resolved |
| [Errors for Fetch to Play Files in Parallel for Calls](https://rewindex.com/company/twilio/incidents/vyl995fhx05q.md) | minor | 2026-01-28 20:19 UTC | 2026-01-28 22:21 UTC | 2.0 h | resolved |
| [Authy Voice Verifications Failures](https://rewindex.com/company/twilio/incidents/wk26tg43c66m.md) | minor | 2026-01-28 20:37 UTC | 2026-01-28 21:56 UTC | 1.3 h | resolved |
| [Decrease in Delivery Receipts (DLRs) for RCS Messages](https://rewindex.com/company/twilio/incidents/20cf11md9fsc.md) | minor | 2026-01-29 05:59 UTC | 2026-01-29 06:39 UTC | 40 min | resolved |
| [SMS Delivery Delays To Etisalat Network In United Arab Emirates via  Subset of Twilio Numbers](https://rewindex.com/company/twilio/incidents/ghmblxrgym51.md) | minor | 2026-01-29 09:08 UTC | 2026-01-29 13:56 UTC | 4.8 h | resolved |
| [AccSec - T-Mobile API Errors](https://rewindex.com/company/twilio/incidents/ygxtcpnbwrqs.md) | minor | 2026-01-29 09:54 UTC | 2026-01-29 14:48 UTC | 4.9 h | resolved |
| [SMS Delivery Delays and Failures to Wind Hellas in Greece](https://rewindex.com/company/twilio/incidents/bn75by0thr1g.md) | minor | 2026-01-29 13:05 UTC | 2026-01-29 15:21 UTC | 2.3 h | resolved |
| [AccSec Enstrem - Canada API Errors - "API error code: 18](https://rewindex.com/company/twilio/incidents/gg06fwt6t0sw.md) | minor | 2026-01-29 13:37 UTC | 2026-01-29 18:47 UTC | 5.2 h | resolved |
| [MMS Delivery Delays To T-Mobile Network In United States of America Via A Subset Of Twilio Numbers](https://rewindex.com/company/twilio/incidents/m55mfhfczqy4.md) | minor | 2026-01-29 13:44 UTC | 2026-01-29 19:03 UTC | 5.3 h | resolved |
| [SMS Delivery Delays To Hot Mobile network in Israel](https://rewindex.com/company/twilio/incidents/k5ztqqjn10d1.md) | minor | 2026-01-29 13:48 UTC | 2026-01-29 18:54 UTC | 5.1 h | resolved |
| [Increased Delays in Transcription Completion](https://rewindex.com/company/twilio/incidents/67jk059rln6r.md) | minor | 2026-01-29 21:21 UTC | 2026-01-29 22:29 UTC | 1.1 h | resolved |
| [SMS Delivery Delays to NetOne Zimbabwe](https://rewindex.com/company/twilio/incidents/qg0k6g4311p8.md) | minor | 2026-01-29 23:11 UTC | 2026-01-30 06:54 UTC | 7.7 h | resolved |
| [SMS Delivery Delays From Mexico Network Subscribers to Subset of Twilio Short Codes](https://rewindex.com/company/twilio/incidents/r94ktmfpxqsm.md) | minor | 2026-01-29 23:57 UTC | 2026-01-30 02:43 UTC | 2.8 h | resolved |
| [SMS Delivery Delays to Lycamobile Ltd in Netherlands](https://rewindex.com/company/twilio/incidents/1vxsxxqpmnl0.md) | minor | 2026-01-30 07:25 UTC | 2026-01-30 16:40 UTC | 9.3 h | resolved |
| [Customers Unable to Proceed Past Address Page in Upgrade Flow](https://rewindex.com/company/twilio/incidents/6dw0ckp897q0.md) | minor | 2026-01-30 11:41 UTC | 2026-01-30 14:47 UTC | 3.1 h | resolved |
| [SMS Delivery Delays To Vala Network in Kosovo](https://rewindex.com/company/twilio/incidents/910q58ytk295.md) | minor | 2026-01-30 13:39 UTC | 2026-02-01 01:12 UTC | 36 h | resolved |
| [Outbound Call Failure To Lycamobile In UK from a Subset Of Twilio Numbers](https://rewindex.com/company/twilio/incidents/mmjz36qzjtq3.md) | minor | 2026-01-30 15:11 UTC | 2026-01-30 23:51 UTC | 8.7 h | resolved |
| [DIP Returns Incorrect MNP Data For Some Numbers in France](https://rewindex.com/company/twilio/incidents/mwf3fn7rfmsk.md) | none | 2026-01-30 15:26 UTC | 2026-01-30 15:26 UTC | 0 min | resolved |
| [Delay in Transcription Completion](https://rewindex.com/company/twilio/incidents/hlb1b3knh401.md) | minor | 2026-01-30 15:58 UTC | 2026-01-30 17:43 UTC | 1.8 h | resolved |
| [SMS Delivery Delays to TIGO Network in Guatemala](https://rewindex.com/company/twilio/incidents/yfvvxq0h899x.md) | minor | 2026-01-30 17:31 UTC | 2026-01-30 19:31 UTC | 2.0 h | resolved |
| [SMS Delivery Delays to Google Voice Network in United States of America via a Subset of Short Codes](https://rewindex.com/company/twilio/incidents/8qwrm6q3mx0c.md) | minor | 2026-01-30 20:49 UTC | 2026-01-31 03:50 UTC | 7.0 h | resolved |
| [SMS Delivery Failures to Tigo in Bolivia (Plurinational State of) & Cambodia](https://rewindex.com/company/twilio/incidents/4b76s49g6vmb.md) | minor | 2026-01-31 02:51 UTC | 2026-02-02 07:35 UTC | 2 d | resolved |
| [SMS Delivery Delays to Telefonica in Costa Rica](https://rewindex.com/company/twilio/incidents/t84zgtw5pv59.md) | minor | 2026-01-31 11:30 UTC | 2026-01-31 16:10 UTC | 4.7 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Multiple Destination SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/822vrsnflq7j.md) | maintenance | 2026-01-03 05:00 UTC | 2026-01-03 07:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Multiple Destination Voice Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/mxx8mhvwcbb3.md) | maintenance | 2026-01-05 15:00 UTC | 2026-01-05 22:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] United States MMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/17wnqq7w2b3h.md) | maintenance | 2026-01-06 09:00 UTC | 2026-01-06 12:01 UTC | 3.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - Small US Carriers](https://rewindex.com/company/twilio/incidents/md80617h8gbq.md) | maintenance | 2026-01-06 10:00 UTC | 2026-01-06 12:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] United Kingdom Account Security Carrier Partner Maintenance - Vodafone](https://rewindex.com/company/twilio/incidents/d778j5hgqw0c.md) | maintenance | 2026-01-06 22:15 UTC | 2026-01-07 00:38 UTC | 2.4 h | resolved |
| [\[Scheduled\] Czech Republic SMS Carrier Maintenance - O2](https://rewindex.com/company/twilio/incidents/9mqk3m1m0cqd.md) | maintenance | 2026-01-07 00:00 UTC | 2026-01-07 04:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] United States SMS and MMS Carrier Maintenance - T-Mobile](https://rewindex.com/company/twilio/incidents/96xchy2gzw9f.md) | maintenance | 2026-01-07 05:00 UTC | 2026-01-07 12:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] United Kingdom Account Security Carrier Partner Maintenance - Vodafone](https://rewindex.com/company/twilio/incidents/7ktggfckv44x.md) | maintenance | 2026-01-08 00:30 UTC | 2026-01-08 03:15 UTC | 2.8 h | resolved |
| [\[Scheduled\] Italy SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/8r56ngzylv2t.md) | maintenance | 2026-01-08 01:00 UTC | 2026-01-08 04:01 UTC | 3.0 h | resolved |
| [\[Scheduled\] United Kingdom Account Security Carrier Partner Maintenance - Vodafone](https://rewindex.com/company/twilio/incidents/f6tt7zm3jg43.md) | maintenance | 2026-01-08 01:30 UTC | 2026-01-08 04:15 UTC | 2.8 h | resolved |
| [\[Scheduled\] United States and Canada Twilio SMS and MMS Maintenance](https://rewindex.com/company/twilio/incidents/tdjnwtc8mnv0.md) | maintenance | 2026-01-08 04:00 UTC | 2026-01-08 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Multiple Destination SMS and MMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/0msx3zgjht9q.md) | maintenance | 2026-01-08 04:01 UTC | 2026-01-08 11:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - Small US Carriers](https://rewindex.com/company/twilio/incidents/rj6lmbg60g7d.md) | maintenance | 2026-01-08 05:00 UTC | 2026-01-08 07:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] United States SMS and MMS Carrier Maintenance - T-Mobile](https://rewindex.com/company/twilio/incidents/cf17l5cn6ztd.md) | maintenance | 2026-01-08 05:01 UTC | 2026-01-08 12:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] United States Account Security Carrier Partner Maintenance - T-Mobile US](https://rewindex.com/company/twilio/incidents/5smbb3qf0b2h.md) | maintenance | 2026-01-11 09:00 UTC | 2026-01-11 12:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] United Kingdom Account Security Carrier Partner Maintenance - EE](https://rewindex.com/company/twilio/incidents/jq0znxlldr87.md) | maintenance | 2026-01-11 23:00 UTC | 2026-01-12 03:30 UTC | 4.5 h | resolved |
| [\[Scheduled\] United States MMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/l5r5t95btjnc.md) | maintenance | 2026-01-12 07:00 UTC | 2026-01-12 11:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] United States MMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/xl7qxcx8p3qy.md) | maintenance | 2026-01-12 09:00 UTC | 2026-01-12 11:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - Tele2](https://rewindex.com/company/twilio/incidents/fl5s1105c3rl.md) | maintenance | 2026-01-12 20:00 UTC | 2026-01-29 00:00 UTC | 16 d | resolved |
| [\[Scheduled\] Netherlands Account Security Carrier Partner Maintenance - T-Mobile NL](https://rewindex.com/company/twilio/incidents/4dtmp773qmwv.md) | maintenance | 2026-01-12 22:59 UTC | 2026-01-13 07:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - Small US Carriers](https://rewindex.com/company/twilio/incidents/8dw6rlw6krk1.md) | maintenance | 2026-01-13 04:30 UTC | 2026-01-13 10:30 UTC | 6.0 h | resolved |
| [\[Scheduled\] Multiple Destination SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/6bm1p3g4fn6y.md) | maintenance | 2026-01-13 04:31 UTC | not resolved | ongoing | unknown |
| [\[Scheduled\] US SMS and MMS Carrier Maintenance - Small US Carriers](https://rewindex.com/company/twilio/incidents/5f89c8n4s4zx.md) | maintenance | 2026-01-13 10:00 UTC | 2026-01-13 12:01 UTC | 2.0 h | resolved |
| [\[Scheduled\] United States MMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/5k8mbxmsr1tk.md) | maintenance | 2026-01-13 12:00 UTC | 2026-01-13 16:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Account Security Carriers Partners Maintenance -](https://rewindex.com/company/twilio/incidents/8yc7z33kg07d.md) | maintenance | 2026-01-13 16:01 UTC | 2026-01-14 09:00 UTC | 17 h | resolved |
| [\[Scheduled\] United Kingdom Account Security Carrier Partner Maintenance - Vodafone](https://rewindex.com/company/twilio/incidents/n088fm80g8p8.md) | maintenance | 2026-01-13 21:15 UTC | 2026-01-14 05:15 UTC | 8.0 h | resolved |
| [\[Scheduled\] Czech Republic SMS Carrier Maintenance - T-Mobile](https://rewindex.com/company/twilio/incidents/891qz3f1w41d.md) | maintenance | 2026-01-13 23:00 UTC | 2026-01-14 00:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Italy SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/65lg0tng90rv.md) | maintenance | 2026-01-14 01:00 UTC | 2026-01-14 04:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] United States SMS and MMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/vhb50zcc02cr.md) | maintenance | 2026-01-14 04:01 UTC | 2026-01-14 11:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Multiple Destination SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/p3jfw9z68z8z.md) | maintenance | 2026-01-14 06:00 UTC | 2026-01-14 07:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Multiple Destination Voice Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/bw5821fcdq1v.md) | maintenance | 2026-01-14 11:01 UTC | 2026-01-14 19:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Twilio Docs & Code Exchange - Maintenance](https://rewindex.com/company/twilio/incidents/sp4yjpf7dsdx.md) | maintenance | 2026-01-14 16:00 UTC | 2026-01-14 18:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Multiple Destination SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/bwynsb5h3btg.md) | maintenance | 2026-01-15 00:00 UTC | 2026-01-15 05:01 UTC | 5.0 h | resolved |
| [\[Scheduled\] United States and Canada Twilio SMS and MMS Maintenance](https://rewindex.com/company/twilio/incidents/w3q62yx10r19.md) | maintenance | 2026-01-15 04:00 UTC | 2026-01-15 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] United Kingdom Account Security Carrier Partner Maintenance - Three](https://rewindex.com/company/twilio/incidents/0447xrm156c2.md) | maintenance | 2026-01-15 05:00 UTC | 2026-01-15 07:01 UTC | 2.0 h | resolved |
| [\[Scheduled\] United Kingdom Account Security Carrier Partner Maintenance - Three](https://rewindex.com/company/twilio/incidents/ndvkyvq296l4.md) | maintenance | 2026-01-15 05:02 UTC | 2026-01-15 07:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - Small US Carriers](https://rewindex.com/company/twilio/incidents/p8mmn37psp0f.md) | maintenance | 2026-01-15 10:00 UTC | 2026-01-15 12:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Multiple Destination SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/d10dy52vw1h7.md) | maintenance | 2026-01-15 19:00 UTC | 2026-01-15 21:01 UTC | 2.0 h | resolved |
| [\[Scheduled\] Multiple Destination SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/nsdjdssc10zt.md) | maintenance | 2026-01-15 19:01 UTC | 2026-01-15 21:02 UTC | 2.0 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - Beeline](https://rewindex.com/company/twilio/incidents/hcyn0d7j0lsx.md) | maintenance | 2026-01-15 21:00 UTC | 2026-01-16 00:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Netherlands Account Security Carrier Partner Maintenance - T-Mobile NL](https://rewindex.com/company/twilio/incidents/g485tlzlsb65.md) | maintenance | 2026-01-16 22:00 UTC | 2026-01-17 04:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Zambia SMS Carrier Maintenance - MTN](https://rewindex.com/company/twilio/incidents/8wxb15c8kclx.md) | maintenance | 2026-01-16 22:01 UTC | 2026-01-17 04:01 UTC | 6.0 h | resolved |
| [\[Scheduled\] United Kingdom SMS Carrier Maintenance - Three](https://rewindex.com/company/twilio/incidents/gp3mt53mhjgz.md) | maintenance | 2026-01-17 18:00 UTC | 2026-01-18 09:31 UTC | 16 h | resolved |
| [\[Scheduled\] United Kingdom Account Security Carrier Partner Maintenance - Three](https://rewindex.com/company/twilio/incidents/235n4hrtpwns.md) | maintenance | 2026-01-17 18:01 UTC | 2026-01-18 09:30 UTC | 15 h | resolved |
| [\[Scheduled\] Kazakhstan SMS Carrier Maintenance - Beeline](https://rewindex.com/company/twilio/incidents/bkwjj8lstkpq.md) | maintenance | 2026-01-19 19:00 UTC | 2026-01-20 01:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Israel Voice Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/565cd8tf77hv.md) | maintenance | 2026-01-19 20:00 UTC | 2026-01-20 03:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - MegaFon](https://rewindex.com/company/twilio/incidents/1hybdsjrmltp.md) | maintenance | 2026-01-19 20:01 UTC | 2026-01-20 00:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Kazakhstan SMS Carrier Maintenance - Tele2](https://rewindex.com/company/twilio/incidents/st9x73yp0bdg.md) | maintenance | 2026-01-19 22:00 UTC | 2026-01-20 04:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] France SMS Carrier Maintenance - Bouygues Telecom](https://rewindex.com/company/twilio/incidents/9df5dmgr4c0w.md) | maintenance | 2026-01-19 23:00 UTC | 2026-01-20 06:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] United States SMS and MMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/grr7d73pgwsf.md) | maintenance | 2026-01-20 07:00 UTC | 2026-01-20 10:01 UTC | 3.0 h | resolved |
| [\[Scheduled\] Germany Account Security Carrier Partner Maintenance - T-Mobile](https://rewindex.com/company/twilio/incidents/jntlyl1fzxfs.md) | maintenance | 2026-01-20 07:01 UTC | 2026-01-20 09:01 UTC | 2.0 h | resolved |
| [\[Scheduled\] Twilio Messaging Maintenance](https://rewindex.com/company/twilio/incidents/8b01kqqkrmnb.md) | maintenance | 2026-01-20 09:00 UTC | 2026-01-20 13:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] Twilio Interconnect Maintenance](https://rewindex.com/company/twilio/incidents/gzcqj2b3bmzt.md) | maintenance | 2026-01-20 09:02 UTC | 2026-01-20 13:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] US SMS and MMS Carrier Maintenance - Small US Carriers](https://rewindex.com/company/twilio/incidents/xw1hxzx87k5f.md) | maintenance | 2026-01-20 10:00 UTC | 2026-01-20 12:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Multiple Destination Voice Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/lyh9t807h9bn.md) | maintenance | 2026-01-20 11:00 UTC | 2026-01-20 11:30 UTC | 30 min | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - Beeline](https://rewindex.com/company/twilio/incidents/wy56n5j1w278.md) | maintenance | 2026-01-20 21:00 UTC | 2026-01-21 00:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - Small US Carriers](https://rewindex.com/company/twilio/incidents/9slqjvvk1wxl.md) | maintenance | 2026-01-21 03:00 UTC | 2026-01-21 07:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - Small US Carriers](https://rewindex.com/company/twilio/incidents/tpk8bkbfx1yk.md) | maintenance | 2026-01-21 04:00 UTC | 2026-01-21 08:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] United States SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/kpv9sspx7rhk.md) | maintenance | 2026-01-21 04:00 UTC | 2026-01-21 11:02 UTC | 7.0 h | resolved |
| [\[Scheduled\] United States SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/7kx580tmfzm4.md) | maintenance | 2026-01-21 04:01 UTC | 2026-01-21 11:01 UTC | 7.0 h | resolved |
| [\[Scheduled\] Italy SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/jg9tffngnw48.md) | maintenance | 2026-01-21 07:01 UTC | 2026-01-21 17:00 UTC | 10.0 h | resolved |
| [\[Scheduled\] United States SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/bk30blv1n2lr.md) | maintenance | 2026-01-21 07:02 UTC | 2026-01-21 08:00 UTC | 58 min | resolved |
| [\[Scheduled\] Multiple Destination Voice Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/tf3ty0j87wxf.md) | maintenance | 2026-01-21 11:00 UTC | 2026-01-21 19:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Singapore SMS Carrier Maintenance - StarHub](https://rewindex.com/company/twilio/incidents/9vchwhclgv6p.md) | maintenance | 2026-01-21 15:30 UTC | 2026-01-21 22:00 UTC | 6.5 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - MegaFon](https://rewindex.com/company/twilio/incidents/yqjshvbyz5kj.md) | maintenance | 2026-01-21 18:00 UTC | 2026-01-21 20:01 UTC | 2.0 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - MegaFon](https://rewindex.com/company/twilio/incidents/dtfjbqmjknyr.md) | maintenance | 2026-01-21 20:00 UTC | 2026-01-22 00:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - Beeline](https://rewindex.com/company/twilio/incidents/y70v734gswmr.md) | maintenance | 2026-01-21 21:00 UTC | 2026-01-22 00:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] United States and Canada Twilio SMS and MMS Maintenance](https://rewindex.com/company/twilio/incidents/9bbxl8sllg4n.md) | maintenance | 2026-01-22 04:00 UTC | 2026-01-22 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] United States SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/hp5pjdhm3r51.md) | maintenance | 2026-01-22 07:00 UTC | 2026-01-22 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] US SMS and MMS Carrier Maintenance - Small US Carriers](https://rewindex.com/company/twilio/incidents/9xd1mkbyd9hh.md) | maintenance | 2026-01-22 10:00 UTC | 2026-01-22 12:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] United Kingdom Account Security Carrier Partner Maintenance - Vodafone](https://rewindex.com/company/twilio/incidents/hcjbycdpt03t.md) | maintenance | 2026-01-22 22:15 UTC | 2026-01-23 04:03 UTC | 5.8 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - Small US Carriers](https://rewindex.com/company/twilio/incidents/t76zv8x6k47k.md) | maintenance | 2026-01-23 02:00 UTC | 2026-01-23 04:01 UTC | 2.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - Small US Carriers](https://rewindex.com/company/twilio/incidents/sbzncnmrkzhw.md) | maintenance | 2026-01-23 03:00 UTC | 2026-01-23 05:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Canada Account Security Service Partner Maintenance](https://rewindex.com/company/twilio/incidents/wbxv31w2zbmc.md) | maintenance | 2026-01-23 04:00 UTC | 2026-01-23 11:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] United States SMS and MMS Carrier Maintenance - T-Mobile](https://rewindex.com/company/twilio/incidents/h380nf5vc984.md) | maintenance | 2026-01-23 04:02 UTC | 2026-01-23 12:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Twilio Flex insights for database migration - Maintenance](https://rewindex.com/company/twilio/incidents/86gb8sb8qt2x.md) | maintenance | 2026-01-23 04:30 UTC | 2026-01-23 06:30 UTC | 2.0 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - Tele2](https://rewindex.com/company/twilio/incidents/7spxgf3x968y.md) | maintenance | 2026-01-24 20:00 UTC | 2026-01-25 03:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Singapore SMS Carrier Maintenance - M1](https://rewindex.com/company/twilio/incidents/5dn5qtpmhxnp.md) | maintenance | 2026-01-26 18:00 UTC | 2026-01-26 21:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] United States SMS and MMS Carrier Maintenance - T-Mobile](https://rewindex.com/company/twilio/incidents/xh6grj4qb92p.md) | maintenance | 2026-01-27 04:00 UTC | 2026-01-27 12:01 UTC | 8.0 h | resolved |
| [\[Scheduled\] United Kingdom Account Security Carrier Partner Maintenance - Three](https://rewindex.com/company/twilio/incidents/y6p5jg5wzsjm.md) | maintenance | 2026-01-27 05:00 UTC | 2026-01-27 06:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Canada Account Security Service Partner Maintenance](https://rewindex.com/company/twilio/incidents/fgpn8zqzd214.md) | maintenance | 2026-01-27 05:01 UTC | 2026-01-27 08:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - Small US Carriers](https://rewindex.com/company/twilio/incidents/2bzyvw97rdcq.md) | maintenance | 2026-01-27 10:00 UTC | 2026-01-27 12:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] United Arab Emirates SMS Carrier Maintenance - Etisalat](https://rewindex.com/company/twilio/incidents/fgrnsswy5c5t.md) | maintenance | 2026-01-27 20:00 UTC | 2026-01-28 02:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - Sotovaja Svjaz MOTIV](https://rewindex.com/company/twilio/incidents/9drjl4djc7tq.md) | maintenance | 2026-01-27 21:00 UTC | 2026-01-28 01:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Poland SMS Carrier Maintenance - Orange](https://rewindex.com/company/twilio/incidents/0y2qr7z42lv9.md) | maintenance | 2026-01-27 22:00 UTC | 2026-01-28 00:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] United Kingdom Account Security Carrier Partner Maintenance - Vodafone](https://rewindex.com/company/twilio/incidents/2mthtc9kh907.md) | maintenance | 2026-01-27 22:15 UTC | 2026-01-28 04:01 UTC | 5.8 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - MTS](https://rewindex.com/company/twilio/incidents/3hwlkd9gyzyj.md) | maintenance | 2026-01-28 03:00 UTC | 2026-01-28 04:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Multiple Destination Voice Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/qqrzscp2y0vn.md) | maintenance | 2026-01-28 11:00 UTC | 2026-01-28 19:01 UTC | 8.0 h | resolved |
| [\[Scheduled\] Czech Republic Voice Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/5kjh59y6xx5r.md) | maintenance | 2026-01-28 19:00 UTC | 2026-01-29 08:01 UTC | 13 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - Beeline](https://rewindex.com/company/twilio/incidents/1zhdlp9p98f0.md) | maintenance | 2026-01-28 21:00 UTC | 2026-01-29 00:01 UTC | 3.0 h | resolved |
| [\[Scheduled\] United States and Canada Twilio SMS and MMS Maintenance](https://rewindex.com/company/twilio/incidents/9tffc6gcwtcy.md) | maintenance | 2026-01-29 04:00 UTC | 2026-01-29 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Spain SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/q3slsmlvsnng.md) | maintenance | 2026-01-29 04:01 UTC | 2026-01-29 06:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Canada Account Security Service Partner Maintenance](https://rewindex.com/company/twilio/incidents/wnxyrkxjv4y2.md) | maintenance | 2026-01-29 05:00 UTC | 2026-01-29 08:02 UTC | 3.0 h | resolved |
| [\[Scheduled\] Multiple Destination SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/85t9kfsr0rfs.md) | maintenance | 2026-01-29 09:00 UTC | 2026-01-29 10:01 UTC | 1.0 h | resolved |
| [\[Scheduled\] US SMS Carrier Maintenance - Small US Carriers](https://rewindex.com/company/twilio/incidents/9wvfqgx82nhc.md) | maintenance | 2026-01-29 10:00 UTC | 2026-01-29 12:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - Beeline](https://rewindex.com/company/twilio/incidents/rtyjdbyzt7kh.md) | maintenance | 2026-01-29 16:00 UTC | 2026-01-29 16:30 UTC | 30 min | resolved |
| [\[Scheduled\] Multiple Destination SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/5ys2bksttkx8.md) | maintenance | 2026-01-29 20:30 UTC | 2026-01-29 22:30 UTC | 2.0 h | resolved |
| [\[Scheduled\] United Kingdom Account Security Carrier Partner Maintenance - Vodafone](https://rewindex.com/company/twilio/incidents/628l43htxhqq.md) | maintenance | 2026-01-29 22:20 UTC | 2026-01-30 04:40 UTC | 6.3 h | resolved |
| [\[Scheduled\] Twilio Flex insights database upgrade - Maintenance](https://rewindex.com/company/twilio/incidents/q2v2ccwl7b84.md) | maintenance | 2026-01-30 04:30 UTC | 2026-01-30 06:30 UTC | 2.0 h | resolved |
| [\[Scheduled\] United Kingdom Account Security Carrier Partner Maintenance - Three](https://rewindex.com/company/twilio/incidents/dkr9t04b3hyr.md) | maintenance | 2026-01-30 05:00 UTC | 2026-01-30 06:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] United States SMS and MMS Carrier Maintenance - T-Mobile](https://rewindex.com/company/twilio/incidents/xhdxcz9dks5p.md) | maintenance | 2026-01-30 06:00 UTC | 2026-01-30 12:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Canada Account Security Service Partner Maintenance](https://rewindex.com/company/twilio/incidents/4jnn5wlzp80p.md) | maintenance | 2026-01-30 07:00 UTC | 2026-01-30 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - Beeline](https://rewindex.com/company/twilio/incidents/jyf0l9zc3w7s.md) | maintenance | 2026-01-30 20:00 UTC | 2026-01-31 04:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Russia SMS Carrier Maintenance - Tele2](https://rewindex.com/company/twilio/incidents/rfn02pg8t6n3.md) | maintenance | 2026-01-30 20:01 UTC | 2026-01-31 04:01 UTC | 8.0 h | resolved |
| [\[Scheduled\] United Kingdom Account Security Carrier Partner Maintenance - Three](https://rewindex.com/company/twilio/incidents/zdjcnqwmhnxc.md) | maintenance | 2026-01-30 22:00 UTC | 2026-01-31 06:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Zimbabwe SMS Carrier Maintenance - Econet Wireless](https://rewindex.com/company/twilio/incidents/hclbx5wn7g35.md) | maintenance | 2026-01-31 21:00 UTC | 2026-02-01 06:00 UTC | 9.0 h | resolved |

## Cite this

Twilio posted 155 status incidents in January 2026 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/twilio/2026/01
- Citation: Twilio, “Twilio in January 2026” (2026-01-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/2026/01 (CC BY 4.0).
- Markdown link: `[Twilio: Twilio in January 2026 (2026-01-01)](https://rewindex.com/company/twilio/2026/01)`


---
Canonical: https://rewindex.com/company/twilio/2026/01 · Markdown: https://rewindex.com/company/twilio/2026/01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T12:54:14.405Z