Twilio: Customers Unable to Proceed Past Address Page in Upgrade Flow
Timeline of updates
- resolved
The issue preventing customers from proceeding past the address page in the upgrade flow has been resolved, and the console is now operating normally.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Twilio, started 2026-01-30 11:41 UTC, resolved after 3.1 h, 1 update(s).
- Title
- Customers Unable to Proceed Past Address Page in Upgrade Flow
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/6dw0ckp897q0
Twilio profileRecent Twilio incidentsAll outages on January 30, 2026Twilio in January 2026MarkdownJSON