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CompaniesTwilioMonthly reportsDecember 2025

Twilio in December 2025: incidents, uptime and changes

167incidents posted
2labelled major or critical
99.05%free of major/critical
17.47%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 7 h, incident time 25.6 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 2 · Minor 148 · No impact listed 17

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Increased Latency and Timeouts Across Roles and RealmsMajor1.6 hresolved12-03
SMS Delivery Delays to MTN Network in NigeriaMajor5.4 hresolved12-18

Other incidents 165

IncidentImpactStartedDurationStatusDay
SMS Delivery Delay To T Mobile Network in Czech-RepublicMinor2.8 hresolved12-01
SMS Delivery Failures from Subset of Twilio Numbers in Denmark.Minor4.0 hresolved12-01
SMS Delivery Delays to Telkom in KenyaMinor4.6 hresolved12-01
Intermittent Failures in Creating Media Stream SessionsMinor0 minresolved12-01
SMS Delivery Delays From Twilio Toll-Free Numbers to US CarriersMinor14 hresolved12-01
SMS Delivery Delays From Twilio Short Code Numbers to US CarriersMinor13 hresolved12-01
SMS Delivery Delays to China Mobile and China Telecommunications Network In ChinaMinor6.4 hresolved12-01
SMS Delivery Report Delays From Twilio Long Code Numbers to US CarriersMinor6.0 hresolved12-01
SMS Delivery Delays to Ufone in PakistanMinor11 hresolved12-02
MMS Delivery Delays to GCI-Chat in United States of America for a Subset of Long CodesMinor3.1 hresolved12-02
MMS Delivery Delays to Multiple Network in the US Over a Subset of Short CodesMinor7.7 hresolved12-02
SMS Delivery Failures to Multiple Networks in France & French Overseas TerritoriesNo impact listed0 minresolved12-02
SMS Delivery Failures to Multiple Networks in Brazil for a Subset of Registered SenderIDsMinor9.4 hresolved12-02
SMS Delivery Failures on Ditto Network in PhilippinesMinor3.9 hresolved12-02
SMS Delivery Delays to Liberty Mobile Network in Puerto Rico via a subset of Short CodesMinor2.8 hresolved12-02
SMS Delivery Delays to Small Networks in US via a subset of Short CodesMinor2.7 hresolved12-02
RCS Messages Delivery Failures towards AT&T US networkMinor43 hresolved12-03
SMS Delivery Delays to Airtel in NigeriaMinor5.6 hresolved12-03
SMS Delivery Failures to Orange/Altice Network in Dominican Republic (370-01) via Subset of Longcodes & AlphanumericsMinor18 hresolved12-03
SMS Delivery Report Delays when sending to Orange network in Congo Democratic Republic (630-86)Minor26 hresolved12-03
SMS Delivery Delays to T-Mobile US via a Subset Of Toll-Free and Longcode NumbersMinor15 hresolved12-03
SMS Delivery Failures to Mobicom in Mongolia for a Subset of Long CodesMinor33 hresolved12-03
Meta OTP Codes Delivery FailureMinor24 hresolved12-03
SMS Delivery Delay to Multiple Networks in AustraliaNo impact listed0 minresolved12-04
MMS Delivery Delays to T-Mobile Network in United States of America via a Subset of ShortcodesMinor4.9 hresolved12-04
Programmable Voice Recordings Completion DelayNo impact listed0 minresolved12-04
Increased Latency and Timeouts Across Roles and RealmsMinor3.4 hresolved12-04
Degraded Event Streams APIsMinor40 minresolved12-04
SMS Delivery Delays to TIM Network in BrazilMinor8.2 hresolved12-04
SMS Delivery Failures to and From Multiple Countries via a Subset of Twilio LongcodesMinor2.7 hresolved12-04
SMS delivery delays to Digi in RomaniaMinor4.6 hresolved12-04
Intermittent SNA API Failure for Indonesia Smartfren with VerifyMinor2.8 hresolved12-04
SMS Delivery Delays to Verizon Network in US via a Subset of Short CodesMinor11 hresolved12-04
SMS Delivery Failures to Small Networks in the US From a Subset of Long CodesMinor27 hresolved12-04
SMS Delivery Failures to Dito Network in PhilippinesMinor7.4 hresolved12-04
SMS Delivery Delays and Failures to China Unicom in ChinaMinor1.4 hresolved12-04
SMS Delivery Delays to XPhone Network in IsraelMinor9.4 hresolved12-05
SMS Delivery Delays to DiGi Network in MalaysiaMinor5.0 hresolved12-05
Outbound Call Quality issue from a Subset of Twilio Phone Numbers in MalaysiaMinor8.6 hresolved12-05
Issues with Serverless Function Deployment.Minor49 minresolved12-05
Impact to Twilio Voice & Messaging ServicesNo impact listed0 minresolved12-05
SMS Delivery Delays to Airtel in ZambiaMinor3.3 hresolved12-05
MMS Delivery Delays to Multiple Networks in United States of America via a Subset of Short CodesMinor3.0 hresolved12-05
Removed Attachment of Banned MimeType From AT&T NumbersMinor1.6 hresolved12-05
SMS Delivery Delays and Failures to Lycamobile Network in GermanyMinor4 dresolved12-05
SMS Delivery Delay and Failures to Multiple Networks in Spain, Italy and GreeceMinor11 hresolved12-08
SMS Delivery Failures to Movicel in AngolaMinor7.0 hresolved12-08
SMS Delivery Report Delays To Google Voice In United States 311-910 via Subset of ShortcodesMinor1.3 hresolved12-08
SMS Delivery Delays to To and From Multiple Small Networks In United States of America and GuamMinor34 hresolved12-08
Outbound Call Quality Issues From a Subset of Twilio's Phone Numbers in MexicoMinor4.8 hresolved12-08
SMS Delivery Delays to Brisanet Network in BrazilMinor8.9 hresolved12-08
Call Quality Issue to a Subset to Twilio Phone Number in BrazilMinor4 dresolved12-08
SMS Delivery Delays to Vivo Network in Brazil for a Subset of LongcodesMinor8.8 hresolved12-08
Messaging Insights Degraded Behavior on Cyber MondayNo impact listed0 minresolved12-08
SMS Delivery Delays to Airtel Network in ZambiaMinor7.4 hresolved12-08
SMS Delivery Delays and Failures to Multiple Networks in Multiple CountriesMinor2.5 hresolved12-08
SMS Delivery Report Delays to Globe Network in PhilippinesMinor3.6 hresolved12-09
Inbound Call Failures to To A Subset Of Phone Numbers In CroatiaMinor9.7 hresolved12-09
SMS Delivery Delays and Failures to Claro Network in Dominican RepublicMinor13 hresolved12-09
SMS Delivery Delays and Failures to Telia Network in SwedenMinor2.8 hresolved12-09
SMS Delivery Failures From Subset of Twilio Numbers in RomaniaMinor16 hresolved12-09
Whatsapp Customers Are Unable to Onboard New Senders While Using Twilio ConsoleNo impact listed27 hresolved12-09
Event Streams is experiencing Delays in Delivering EventsMinor5.3 hresolved12-09
SMS Delivery Failures from Subset of Twilio Numbers in DenmarkMinor5.1 hresolved12-09
Our Engineers are Investigating an Issue with 10dlc and TF Compliance impacted during the AWS DynamoDB outage on Dec 3rdNo impact listed29 minresolved12-09
SMS Delivery Delays to Liberty Mobile Network in Puerto RicoMinor3.8 hresolved12-10
Increase in 5XX Errors Within Studio Workflow EngineMinor2.8 hresolved12-10
SMS Delivery Delays and Failures to Nuevatel Network In BoliviaMinor16 hresolved12-10
SMS Delivery Failures To Multiple Networks in Chile for a Subset Of LongcodesMinor33 hresolved12-10
Video Transcriptions impacted by Deepgram Speech Recognition ErrorsNo impact listed0 minresolved12-10
Call Failures to and From Multiple Networks in Chile via a Subset of Twilio NumbersNo impact listed0 minresolved12-10
Increased Number of 400 Errors from Deepgram Speech Recognition ProviderMinor16 minresolved12-10
SMS Delivery Failures to K-Cell Network in KazakhstanMinor5.6 hresolved12-10
SMS Delivery Reports Delay to Vodafone Network in ItalyMinor3.0 hresolved12-10
SMS Delivery Failures to Google Voice in United States of America for a Subset of Short CodesMinor6 dresolved12-10
SMS Delivery Delays to Cellular NE Arizona Network in US via a Subset of Short CodesMinor8.8 hresolved12-11
SMS Delivery Delays to Smart Network in PhilippinesMinor3.0 hresolved12-11
[SNOC] SMS Delivery Delays to AT&T Network in the United States via Subset of Long Codes and Short CodesMinor5.1 hresolved12-11
SMS and RCS Delivery Failures on AT&T NetworkMinor3.2 hresolved12-11
AT&T RCS Messages are Failing With 403 HTML ErrorMinor40 minresolved12-11
SMS Delivery Delays and Failures to Djezzy Network in AlgeriaMinor25 hresolved12-11
SMS Delivery Delays and Failures to Movistar Network in ChileMinor8.1 hresolved12-11
Twilio Verify Message Delivery Error Reports Sending to AT&T Network in the USA Using Twilio Short CodesNo impact listed0 minresolved12-11
A Subset of Local UK Numbers Are Unable to Set Emergency Calling AddressMinor2.7 hresolved12-11
SMS Delivery Reports Delays to T-Mobile Network in PolandMinor3.1 hresolved12-11
Subset of Inbound Calls With Invalid ST/SH Passports Being RejectedNo impact listed0 minresolved12-11
Flex Ui 2.15 Token Refresh Issue Calls DroppingMinor4 dresolved12-11
Intermittent Errors With Twilio v2010 APIsMinor1.1 hresolved12-11
SMS Delivery Delays to Telenor in PakistanMinor2.5 hresolved12-11
SMS Delivery Delays to Sercomtel Network in BrazilMinor3 dresolved12-11
SMS Delivery Delays to Zain/CelTel in NigerMinor21 hresolved12-11
SMS Delivery Delays To Telenet Network in BelgiumMinor4.8 hresolved12-12
Verify - High Latencies Observed for create/check verificationsMinor4.5 hresolved12-12
SMS Delivery Delays and Failures To Telefonica in Costa RicaMinor8.8 hresolved12-12
MS Delivery Delays and Failures to Movistar Network in ChileMinor15 hresolved12-12
SIP Domain Page not Loading in ConsoleMinor1.4 hresolved12-12
SMS Delivery Failure to 9mobile Network in NigeriaMinor2 dresolved12-12
SMS Delivery Delays to Zain/CelTel in NigerMinor13 hresolved12-12
Messaging Callback Retries ExhaustedNo impact listed0 minresolved12-13
SMS Delivery Delays to Vodafone Omnitel Network in ItalyMinor5.0 hresolved12-13
SMS Delivery Delays to Vivo in BrazilMinor2 dresolved12-13
Call Summaries in Voice Insights AffectedNo impact listed0 minresolved12-13
SMS Delivery Failures to Liberty Mobile in Puerto Rico via Subset of ShortcodesMinor42 hresolved12-14
SMS Delivery Delays to Coop Network in ItalyMinor33 hresolved12-14
SMS Delivery Delays and Failures to Telus Network in CanadaMinor15 hresolved12-14
Call Quality Issue To a Subset to Twilio Phone Number in MexicoMinor8.7 hresolved12-14
MMS Delivery Delay To Rogers Wireless Network In Canada Via Subset of Long CodeMinor2 dresolved12-14
SMS Delivery Failure to Multiple Networks in Japan via domestic pre-registered Sender IDMinor4.9 hresolved12-15
SMS Delivery Failures to Brazil via Subset of ShortcodesMinor14 hresolved12-15
SMS Delivery Delays to Tigo Network in HondurasMinor9.2 hresolved12-15
AccSec SNA API Failure For Indonesia SmartfrenMinor17 hresolved12-15
SMS Delivery Delays and Failures to Movistar Network in Chile via a subset of Long CodesMinor4.4 hresolved12-15
Elevated Timeouts and Latency in Porting DbsMinor9.7 hresolved12-15
SMS Delivery Delays to Zain/CelTel Network in NigerMinor7.5 hresolved12-16
Inbound Call Failures to Dominican Republic Phone NumbersMinor8.1 hresolved12-16
SMS Delivery Delays to Telenor Network in MyanmarMinor2.9 hresolved12-16
SMS Delivery Delays and Failures to Movistar Network in Chile via a Subset of Long CodesMinor8.6 hresolved12-16
Snoc Sms Delivery Delays to xphone network in IsraelMinor8.0 hresolved12-16
SMS Delivery Delays and Failures to MTN network in NigeriaMinor4.3 hresolved12-16
SMS Delivery Delays to Smart in PhilippinesMinor4.3 hresolved12-17
MMS Delivery Delay To Rogers Wireless Network In Canada Via Subset of Long CodeMinor39 hresolved12-17
We are Experiencing a Disruption Impacting Usage Reporting, Account Creation and Multiple Billing ServicesMinor6.9 hresolved12-17
Issues with the access to support tickets from Twilio ConsoleMinor2.6 hresolved12-17
Customer Accounts Not Upgrading After Successful Payment ProcessingMinor35 hresolved12-17
SMS Delivery Delays to Smart Network in PhilippinesMinor4.8 hresolved12-17
On Call Engineers are Investigating an issue with Identity servicesNo impact listed6 minresolved12-17
SMS Delivery Report Delays to Multiple Networks in PortugalMinor5.4 hresolved12-17
Inbound SMS Delivery Failure's To A Subset Of Phone Numbers In IsraelMinor2.6 hresolved12-18
SMS Delivery Delays to Multiple Networks in Botswana for a Subset of LongcodesMinor5.9 hresolved12-18
On Call Engineers are Investigating an issue with CTM Numbers Ported are Losing Campaign Details out of the NumbersNo impact listed4 minresolved12-18
SMS Delivery Delays to Telenor Network in HungaryMinor4.1 hresolved12-18
On Call Engineers are Investigating an issue with Delivery delays from SCNo impact listed24 minresolved12-19
SMS Delivery Delays To Telecom of Kosovo J.S.C (Vala) Network In KosovoMinor8.3 hresolved12-19
SMS Delivery Delays to Smart Network in Philippines via Domestic Pre-Registered Sender IDMinor15 hresolved12-19
SMS Delivery Delays and Failures to MTN in AfghanistanMinor7.3 hresolved12-19
SMS Delivery Failures to Multiple Networks in Multiple European and Asian CountriesMinor9.6 hresolved12-19
SMS Delivery Delays to the US Cellular Network in the United StatesMinor2.9 hresolved12-19
Elevated Call Failures over Twilio Interconnect in US1 regionMinor7.4 hresolved12-19
MMS Delivery Delays to Multiple Networks in the US and CA for a subset of Long codesMinor5.0 hresolved12-19
SMS Delivery Delays to XPhone Network in IsraelMinor3.6 hresolved12-19
MMS Delivery Delays and Failures To and From a Subset of Longcodes in AustraliaMinor23 hresolved12-20
SMS Delivery Failure to Twilio Phone Numbers in Mexico via Subset of ShortcodesMinor26 hresolved12-20
SMS Delivery Delays to Entel in PeruMinor4.2 hresolved12-21
SMS Delivery Failures to Maxis Network in MalaysiaMinor7.5 hresolved12-21
SMS Delivery Failure to Multiple Networks in Mexico via Subset of Short CodesMinor5.2 hresolved12-22
SMS Delivery Report Delays to Asiacell network in IranMinor1.5 hresolved12-23
SMS Delivery Delays to Bell Network in Canada for a Subset of Toll Free NumbersMinor2.8 hresolved12-24
MMS delivery delays to C Spire in the United States of AmericaMinor17 hresolved12-25
SMS Delivery Failures to Movicel Network in AngolaMinor8.7 hresolved12-25
SMS Delivery Delays to GrameenPhone in Bangladesh 470-01Minor17 hresolved12-25
Call Failures From a Network Subscriber to a Subset of Twilio Hungary Phone Numbers in HungaryMinor14 hresolved12-26
SMS Delivery Delays To Multiple Networks In United States of America Via A Subset Of Twilio Shortcode NumbersMinor2.9 hresolved12-26
SMS Delivery Delays To Multiple Networks In The United KingdomMinor5.3 hresolved12-26
SMS Delivery Delays To Orange Network In CameroonMinor5.3 hresolved12-26
SMS Delivery Delays to Multiple Networks in United States of America for a Subset of ShortcodesMinor7.0 hresolved12-26
SMS Delivery Delays to Claro in ColombiaMinor4.6 hresolved12-26
SMS Delivery Delays to Coop Network in ItalyMinor8.5 hresolved12-27
SMS Delivery Delays and Failures to Movicel in AngolaMinor17 hresolved12-28
RCS Message Delivery FailuresMinor2.8 hresolved12-29
SMS Delivery Delays to Roshan/TDCA Network in AfghanistanMinor3.0 hresolved12-29
Call Quality Issue To and From a Subset of Twilio Phone Numbers in TaiwanMinor9 dresolved12-29
SMS Delivery Delays to Ooredoo Network in TunisiaMinor2 dresolved12-30
SMS Delivery Failures to Datora in BrazilMinor3 dresolved12-30
Our Engineers are Investigating an Issue with Voice InsightsNo impact listed1.9 hresolved12-31
SMS Delivery Delays to Hot Mobile Network in IsraelMinor15 hresolved12-31

Maintenance 106

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Cite this

Twilio posted 167 status incidents in December 2025 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Twilio in December 2025
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/2025/12

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