rewindex

CompaniesTwilioIncidents

Twilio: Video Transcriptions Issue

No impact listedStatus: resolvedStarted Resolved (0 min)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    Twilio VIDEO - Realtime Transcriptions & Group Rooms was degraded for 28 minutes between 05:34 - 06:02 Pacific Time on 01/20/2026. During this period of time, some customers failed to connect to Group Rooms using voice calls and some were unable to use Video Transcriptions. The issue has now been resolved.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2026-01-26 16:25 UTC, resolved after 0 min, 1 update(s).

Title
Video Transcriptions Issue
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/7stw762djj4b

Twilio profileRecent Twilio incidentsAll outages on January 26, 2026Twilio in January 2026MarkdownJSON