# Twilio: Video Transcriptions Issue

> Twilio status incident “Video Transcriptions Issue” on 2026-01-26: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/7stw762djj4b
Last updated: 2026-01-26T16:25:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-01-26 16:25 UTC · Resolved: 2026-01-26 16:25 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/7stw762djj4b](https://status.twilio.com/incidents/7stw762djj4b)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2026-01-26 16:25 UTC: Twilio VIDEO - Realtime Transcriptions & Group Rooms was degraded for 28 minutes between 05:34 - 06:02 Pacific Time on 01/20/2026. During this period of time, some customers failed to connect to Group Rooms using voice calls and some were unable to use Video Transcriptions. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2026-01-26 16:25 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/7stw762djj4b
- Citation: Twilio, “Video Transcriptions Issue” (2026-01-26 16:25 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/7stw762djj4b (CC BY 4.0).
- Markdown link: `[Twilio: Video Transcriptions Issue (2026-01-26)](https://rewindex.com/company/twilio/incidents/7stw762djj4b)`


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Canonical: https://rewindex.com/company/twilio/incidents/7stw762djj4b · Markdown: https://rewindex.com/company/twilio/incidents/7stw762djj4b.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/7stw762djj4b · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:59:02.874Z