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MessageBird (Bird): Errors receiving image messages on Whatsapp channels

Impact: noneStatus: resolvedStarted Resolved (3.0 h)4 updatesSource: stspg.io (opens in new tab)

Affected components: Channels - Asia (India)CRM - Channels - Asia (India)Channels - EuropeCRM - Channels - EuropeChannels - US (West)CRM - Channels - US (West)

Timeline of updates

  1. investigating

    We are currently investigating this issue.

  2. identified

    The issue has been identified and a fix is being implemented.

  3. monitoring

    A fix has been implemented and we are monitoring the results.

  4. resolved

    This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). MessageBird (Bird) profile · Recent MessageBird (Bird) incidents · Markdown · JSON