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CompaniesMessageBird (Bird)Incidents

MessageBird (Bird): Errors receiving image messages on Whatsapp channels since about 12pm UTC

MinorStatus: resolvedStarted Resolved (7 min)3 updatesstspg.io (opens in new tab)

Affected components: Connectivity Platform - WhatsApp ChannelWhatsApp Channel

Timeline of updates

  1. investigating

    We are currently investigating this issue.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Archive proof

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How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by MessageBird (Bird), started 2026-01-20 17:07 UTC, resolved after 7 min, 3 update(s).

Title
Errors receiving image messages on Whatsapp channels since about 12pm UTC
Vendor
MessageBird (Bird)
Date
URL
https://rewindex.com/company/messagebird-bird/incidents/3m88s2k94d2q

MessageBird (Bird) profileRecent MessageBird (Bird) incidentsAll outages on January 20, 2026MessageBird (Bird) in January 2026MarkdownJSON