Outages by dayFebruary 13, 2025

Outages on February 13, 2025

UTC day 2025-02-13 (Feb 13, 2025, 00:00 to Feb 13, 2025, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

53incidents started

10labelled major or critical

35vendors with a new incident

17still open from earlier days

By vendor label: Critical 3 · Major 7 · Minor 38 · No impact listed 5 · 27 maintenance

Outage events this day

23:00AWS outage · 8 linked vendors, plus 3 other incidents also happening in the same window (not linked)
Vendors reported an AWS outage; AWS’s own incident for this date is not in the archive.

Events are detected from incidents that started together and named the same provider. A link means one incident named another vendor, not a confirmed cause; “also happening” incidents only overlapped in time.

Incidents started this day 53

Vendor	Incident	Impact	Started	Resolved	Status
Sentry	Email Notifications in EU not being sent	Critical	06:18	09:50 (3.5 h)	resolved
Runway	Gen-3 Alpha Turbo elevated error rates	Critical	13:18	15:41 (2.4 h)	resolved
InfluxData (InfluxDB Cloud)	Cloud Dedicated Upgrade Issue	Critical	18:40	23:47 (5.1 h)	resolved
Help Scout	Connections Issues	Major	14:45	16:20 (1.6 h)	resolved
FireHydrant	Retro backfills for new experience are incomplete	Major	16:11	17:57 (1.8 h)	resolved
Klaviyo	Partial API Outage & Delays in Event Processing	Major	19:10	20:56 (1.8 h)	resolved
Coralogix	[EU2] - Partial outage in EU2 region	Major	23:42	Feb 14, 2025, 02:24 (2.7 h)	resolved
Confluent	connectivity issues in AWS eu-north-1. Customers may experience availability issues in the region.	Major	23:43	Feb 14, 2025, 02:29 (2.8 h)	resolved
SingleStore	AWS outage in Stockholm region causing connectivity issues	Major	23:45	Feb 14, 2025, 02:19 (2.6 h)	resolved
Aptible	Operations blocked - Route 53 propagation delays	Major	23:51	Feb 14, 2025, 00:48 (57 min)	resolved
Twilio	SMS Delivery Delays and Failures to MTN Networks in Sudan	Minor	00:31	17:46 (17 h)	resolved
BigCommerce	Issues with Braintree credit card payments for subset of stores	Minor	00:35	06:31 (5.9 h)	resolved
Twilio	SMS Delivery Delays to Telekom Romania in Romania	Minor	01:19	07:24 (6.1 h)	resolved
Jina AI	Connectivity issue detected with Reader	Minor	02:25	02:30 (5 min)	resolved
Twilio	SMS Delivery Delays to IPKO Network in Kosovo	Minor	04:22	12:19 (8.0 h)	resolved
Retell AI	TTS provider play is down	Minor	04:43	04:53 (10 min)	resolved
Retell AI	TTS provider play is down	Minor	06:28	06:38 (10 min)	resolved
GitHub Copilot	[Retroactive] Incident with Migrations service	Minor	07:30	07:30 (0 min)	resolved
GitHub	[Retroactive] Incident with Migrations service	Minor	07:30	07:30 (0 min)	resolved
Sinch	Delivery Issue Brazil - Algar Telecom	Minor	07:59	11:41 (3.7 h)	resolved
Snyk	Third Party Login Issue Affecting app.snyk.io	Minor	08:51	13:42 (4.8 h)	resolved
Jira	Email processing failing for Jira/Jira Service Management	Minor	09:57	11:37 (1.7 h)	resolved
Synthesia	Video Generation Issues	Minor	11:09	12:44 (1.6 h)	resolved
Twilio	SMS Delivery Delays to CTBC Celular SA (CTBC) Network in Brazil	Minor	12:56	17:26 (4.5 h)	resolved
Twilio	SMS Delivery Delays and Failures to Zong Network in Pakistan	Minor	13:10	16:00 (2.8 h)	resolved
Heap	Heap Connect Sync Delays	Minor	13:59	20:33 (6.6 h)	resolved
Twilio	SMS Delivery Delays and Failures to Oman Mobile in Oman	Minor	14:32	19:19 (4.8 h)	resolved
Twilio	MMS Delivery Delays to a Subset of Twilio US Shortcodes	Minor	15:30	18:02 (2.5 h)	resolved
Sanity	Empty key in GROQ queries causing errors	Minor	15:57	17:26 (1.5 h)	resolved
Jina AI	Classifier API not reachable	Minor	16:20	16:35 (15 min)	resolved
Vonage	WhatsApp Template Management API (BETA) and WhatsApp Hosted ES flows ongoing degradation	Minor	16:45	Feb 22, 2025, 13:41 (9 d)	resolved
Retell AI	TTS provider play is down	Minor	16:54	17:04 (10 min)	resolved
Bandwidth	10DLC Campaign Provisioning Delays	Minor	17:36	Feb 14, 2025, 22:25 (29 h)	resolved
Bandwidth	LIDB Order delays	Minor	17:39	20:29 (2.8 h)	resolved
Retell AI	TTS provider play is down	Minor	18:12	18:47 (35 min)	resolved
Statuspage	statuspage.io domain not resolving in Brazil region for some users	Minor	19:22	Mar 11, 2025, 07:52 (26 d)	resolved
Deepgram	[Deepgram API] Elevated Batch Error Rates for Nova-3 Diarized	Minor	19:34	Feb 14, 2025, 02:43 (7.2 h)	resolved
Twilio	SMS and MMS Delivery Delays to AT&T Network in United States for a Subset of Short Codes and Toll Free Numbers	Minor	20:09	Feb 14, 2025, 03:33 (7.4 h)	resolved
Twilio	Issue Retrieving Video Recordings and Compositions	Minor	20:31	23:23 (2.9 h)	resolved
Vonage	USA SMS & MMS - Latency affecting messages sent from toll free numbers towards AT&T network	Minor	20:43	Feb 14, 2025, 04:51 (8.1 h)	resolved
Twilio	Issue Invoking and Building with Twilio Functions and Assets	Minor	20:45	23:25 (2.7 h)	resolved
Twilio	Email Notifications Not Being Sent When a Phone Number was Ported Away From Twilio	Minor	21:19	Feb 14, 2025, 03:50 (6.5 h)	resolved
Vonage	USA SMS & MMS - Delivery Delays affecting Subset of Short codes towards AT&T	Minor	21:54	Feb 14, 2025, 07:39 (9.8 h)	resolved
Linode (Akamai)	Emerging Service Issue - Connectivity - Seattle, WA	Minor	22:24	Feb 15, 2025, 19:44 (45 h)	resolved
Courier	Courier Send and Message Event Slowdown	Minor	22:32	23:09 (36 min)	resolved
Teleport	Regional Backend Connectivity Errors	Minor	23:06	Feb 14, 2025, 03:13 (4.1 h)	postmortem
v0	Traffic rerouted from Stockholm (arn1) to Frankfurt (fra1)	Minor	23:49	Feb 14, 2025, 06:17 (6.5 h)	resolved
Vercel	Traffic rerouted from Stockholm (arn1) to Frankfurt (fra1)	Minor	23:49	Feb 14, 2025, 06:17 (6.5 h)	resolved
Canva	Missing Paid Features	No impact listed	08:56	Feb 14, 2025, 07:02 (22 h)	resolved
Trello	The Trello Desktop app is re-directing users to the home page	No impact listed	15:54	Feb 14, 2025, 04:02 (12 h)	resolved
Optimizely	Feature Experimentation report link redirecting to Flags list page	No impact listed	20:06	20:36 (30 min)	resolved
Bandwidth	BW US Voice Network Incident	No impact listed	20:30	20:30 (0 min)	resolved
Confluence	Degraded Performance in Confluence	No impact listed	23:39	23:39 (0 min)	resolved

Still open from earlier days 17

Vendor	Incident	Impact	Started	Resolved	Status
Canva	Users may experience login issues after signing up for Canva.	Major	Feb 7, 2025, 11:04	Feb 14, 2025, 06:58 (7 d)	resolved
Convex	Partial Outage of Some Convex Backends	Major	Feb 12, 2025, 18:12	00:22 (6.2 h)	resolved
Scaleway	[WEBHOSTING] Blacklist Microsoft	Minor	Feb 6, 2025, 10:50	Mar 3, 2025, 09:47 (25 d)	resolved
Grain	Application Instability	Minor	Feb 7, 2025, 18:44	Mar 19, 2025, 17:21 (40 d)	resolved
Twilio	SMS Delivery Report Delays to Onvoy Spectrum Mobile in USA via Subset of Short Codes	Minor	Feb 9, 2025, 23:49	Feb 22, 2025, 00:32 (12 d)	resolved
Segment	Delivery Failure Samples are Unavailable	Minor	Feb 10, 2025, 20:00	08:00 (3 d)	resolved
Twilio	SMS/MMS Delivery Report Delays to the Verizon Wireless Network in the United States for a Subset of Toll-Free Numbers and Short Codes	Minor	Feb 11, 2025, 18:26	04:32 (34 h)	resolved
Vonage	USA SMS & MMS - Latency affecting messages sent from toll free numbers towards Verizon network	Minor	Feb 11, 2025, 19:21	05:00 (34 h)	resolved
Scaleway	[DC2] - Switch down-Room 101 -Rack G32 - Block L	Minor	Feb 12, 2025, 07:41	Feb 14, 2025, 08:56 (2 d)	resolved
Nebius	Managed Service for Kubernetes, Object Storage and Container Registry in eu-north1 are partially unavailable for customers	Minor	Feb 12, 2025, 18:30	01:52 (7.4 h)	resolved
Nebius	API and AI Studio Inference Service in eu-north1 are partially unavailable for customers	Minor	Feb 12, 2025, 18:30	01:51 (7.3 h)	resolved
Nebius	Monitoring service is partially unavailable in en-north1	Minor	Feb 12, 2025, 18:30	01:24 (6.9 h)	resolved
v0	Vercel Dashboard Observability delayed information	Minor	Feb 12, 2025, 22:15	02:30 (4.3 h)	resolved
Vercel	Vercel Dashboard Observability delayed information	Minor	Feb 12, 2025, 22:15	02:30 (4.3 h)	resolved
BigCommerce	Checkout issues	Minor	Feb 12, 2025, 22:57	19:32 (21 h)	resolved
Wiz	Multiple false positive alerts	No impact listed	Feb 10, 2025, 09:54	16:07 (3 d)	resolved
HubSpot	Call and Email Associations on iOS mobile devices are unavailable for some customers	No impact listed	Feb 12, 2025, 18:36	Feb 14, 2025, 21:49 (2 d)	resolved

Maintenance 27

Vendor	Incident	Impact	Started	Resolved	Status
Amplitude	[Scheduled] Planned Data Processing Maintenance - EU Data Center	Maintenance	00:00	01:57 (1.9 h)	resolved
Stripe	[Scheduled] Scheduled maintenance for Swish - Handelsbanken	Maintenance	02:00	06:00 (4.0 h)	resolved
Linode (Akamai)	[Scheduled] Emergency Network Maintenance - US-IAD (Washington)	Maintenance	04:00	11:00 (7.0 h)	resolved
Twilio	[Scheduled] United States and Canada Twilio SMS/MMS Maintenance Activity	Maintenance	04:00	08:00 (4.0 h)	resolved
Vonage	[Scheduled] USA & CA SMS, MMS - Planned maintenance affecting toll free numbers	Maintenance	04:00	08:00 (4.0 h)	resolved
Twilio	[Scheduled] United States Account Security Carrier Partner Maintenance - AT&T	Maintenance	05:00	18:00 (13 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - SMS	Maintenance	06:00	11:00 (5.0 h)	resolved
Sinch	[Scheduled] DI SMS 365 (SMSx) \| Operator Services \| Application & Database Maintenance \| PCRSDI-11559	Maintenance	06:00	11:00 (5.0 h)	resolved
Twilio	[Scheduled] United States SMS Carrier Partner Maintenance	Maintenance	06:00	11:00 (5.0 h)	resolved
Vonage	[Scheduled] Mexico SMS - Planned Maintenance affecting Pre-Registered Brands and domestic traffic	Maintenance	06:00	06:30 (30 min)	resolved
Stripe	[Scheduled] Scheduled maintenance for Bancontact	Maintenance	06:00	07:00 (1.0 h)	resolved
Twilio	[Scheduled] Multiple Destination SMS Carrier Partner Maintenance	Maintenance	06:01	06:30 (29 min)	resolved
Stripe	[Scheduled] Scheduled maintenance for Bancontact	Maintenance	07:00	08:00 (1.0 h)	resolved
Scaleway	[Scheduled] [Serverless Functions/Containers][FR-PAR] infrastructure maintenance (nodes update)	Maintenance	08:00	16:00 (8.0 h)	resolved
Sinch	[Scheduled] Internal Maintenance - MMS	Maintenance	08:30	10:00 (1.5 h)	resolved
Twilio	[Scheduled] United States MMS Carrier Partner Maintenance	Maintenance	08:30	10:00 (1.5 h)	resolved
Sinch	[Scheduled] Sinch Internal Maintenance - SSL Certificate Update	Maintenance	09:00	10:00 (1.0 h)	resolved
Hootsuite	[Scheduled] Sparkcentral Planned Maintenance	Maintenance	10:00	22:00 (12 h)	resolved
Jupyter (Anaconda)	[Scheduled] Database maintenance of anaconda.cloud	Maintenance	15:00	16:02 (1.0 h)	resolved
Twilio	[Scheduled] Malaysia SMS Carrier Maintenance - Celcom and DiGi	Maintenance	16:00	19:00 (3.0 h)	resolved
Vonage	[Scheduled] Malaysia SMS - Planned maintenance affecting U-Mobile network	Maintenance	16:00	19:01 (3.0 h)	resolved
Vonage	[Scheduled] Malaysia SMS - Planned maintenance affecting Digi	Maintenance	16:00	19:00 (3.0 h)	resolved
Twilio	[Scheduled] Malaysia SMS Carrier Partner Maintenance	Maintenance	16:01	21:00 (5.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Megafon	Maintenance	20:00	Feb 14, 2025, 00:00 (4.0 h)	resolved
Vonage	[Scheduled] Saudi Arabia SMS - Planned Maintenance affecting Zain network	Maintenance	21:00	Feb 14, 2025, 03:00 (6.0 h)	resolved
Twilio	[Scheduled] United Kingdom Account Security Carrier Partner Maintenance - EE	Maintenance	22:00	Feb 14, 2025, 04:00 (6.0 h)	resolved
Vonage	France SMS - Delivery Degradation Towards Bouygues Network	Maintenance	22:37	Feb 14, 2025, 03:28 (4.8 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Sentry, Runway, InfluxData (InfluxDB Cloud), Help Scout, FireHydrant, Klaviyo, Coralogix, Confluent, SingleStore, Aptible, Twilio, BigCommerce.

Cite this

53 vendor-reported incidents started on 2025-02-13 (UTC) across 35 vendors, 10 labelled major or critical by the vendor.

Title: Outages on February 13, 2025
Vendor: Rewindex daily outage roundup
Date: 2025-02-13 00:00 UTC
URL: https://rewindex.com/outages/2025-02-13

All days Outage events Markdown