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FireHydrant: Retro backfills for new experience are incomplete

MajorStatus: resolvedStarted Resolved (1.8 h)4 updatesstatus.firehydrant.com (opens in new tab)

Timeline of updates

  1. update

    We have identified the issue and are reverting to the previous Retrospective experience

  2. update

    We've identified an issue with how data is being displayed in the new Retrospective view. While we're working on a fix, we've temporarily reverted to our previous Retrospective experience.

  3. update

    We're are continuing to implement a solution to the rendering issues and ensuring that all data is displayed properly

  4. update

    We have confirmed no data loss occurred with retrospectives and our fix is working. A detailed root cause analysis will be shared in an upcoming blog post. We apologize for any inconvenience this has caused.

Changes Rewindex caught on this incident

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.firehydrant.com (opens in new tab).

Cite this

Status incident (vendor impact label: major) posted by FireHydrant, started 2025-02-13 16:11 UTC, resolved after 1.8 h, 4 update(s).

Title
Retro backfills for new experience are incomplete
Vendor
FireHydrant
Date
URL
https://rewindex.com/company/firehydrant/incidents/15f2d6e5-7380-45ea-ba17-d36efc83c728

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