# FireHydrant: Retro backfills for new experience are incomplete

> FireHydrant status incident “Retro backfills for new experience are incomplete” on 2025-02-13: impact major (vendor’s label), 1.8 h, 4 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/firehydrant/incidents/15f2d6e5-7380-45ea-ba17-d36efc83c728
Last updated: 2025-02-13T17:57:19Z

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-02-13 16:11 UTC · Resolved: 2025-02-13 17:57 UTC · Duration: 1.8 h
- Updates: 4
- [Vendor status page: https://status.firehydrant.com/incidents/15f2d6e5-7380-45ea-ba17-d36efc83c728](https://status.firehydrant.com/incidents/15f2d6e5-7380-45ea-ba17-d36efc83c728)
- [Company: FireHydrant](https://rewindex.com/company/firehydrant.md)

## Timeline of updates

- **update** 2025-02-13 15:32 UTC: We have identified the issue and are reverting to the previous Retrospective experience
- **update** 2025-02-13 16:03 UTC: We've identified an issue with how data is being displayed in the new Retrospective view. While we're working on a fix, we've temporarily reverted to our previous Retrospective experience.
- **update** 2025-02-13 16:30 UTC: We're are continuing to implement a solution to the rendering issues and ensuring that all data is displayed properly
- **update** 2025-02-13 16:57 UTC: We have confirmed no data loss occurred with retrospectives and our fix is working. A detailed root cause analysis will be shared in an upcoming blog post. We apologize for any inconvenience this has caused.

## Rewindex changes for this incident

- 2025-02-13 16:11 UTC: [Major incident: Retro backfills for new experience are incomplete](https://rewindex.com/change/ie4daa88757fcfd.md)

## Cite this

Status incident (vendor impact label: major) posted by FireHydrant, started 2025-02-13 16:11 UTC, resolved after 1.8 h, 4 update(s).

- Canonical URL: https://rewindex.com/company/firehydrant/incidents/15f2d6e5-7380-45ea-ba17-d36efc83c728
- Citation: FireHydrant, “Retro backfills for new experience are incomplete” (2025-02-13 16:11 UTC). Archived by Rewindex: https://rewindex.com/company/firehydrant/incidents/15f2d6e5-7380-45ea-ba17-d36efc83c728 (CC BY 4.0).
- Markdown link: `[FireHydrant: Retro backfills for new experience are incomplete (2025-02-13)](https://rewindex.com/company/firehydrant/incidents/15f2d6e5-7380-45ea-ba17-d36efc83c728)`


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Canonical: https://rewindex.com/company/firehydrant/incidents/15f2d6e5-7380-45ea-ba17-d36efc83c728 · Markdown: https://rewindex.com/company/firehydrant/incidents/15f2d6e5-7380-45ea-ba17-d36efc83c728.md · JSON: https://rewindex.com/api/v1/companies/firehydrant/incidents/15f2d6e5-7380-45ea-ba17-d36efc83c728 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:07:11.059Z