Companies / Grain / incidents

Grain: Application Instability

Affected components: Grain Web AppGrain Desktop AppRecording Processing

Timeline of updates

1. identified2025-02-07 18:44 UTC

   The application has been experiencing instability due to increased database load caused by a dependency update. This is causing some functions to fail to process including calendar syncing. We're working on rolling back the dependency to resolve the issue.

2. monitoring2025-02-07 19:27 UTC

   The fix has been deployed and database load has returned to normal. We're monitoring for further issues and evaluating processes that need to be re-run.

3. resolved2025-03-19 17:21 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Grain profile · Recent Grain incidents · Markdown · JSON