BigCommerce: Checkout issues
Timeline of updates
- resolved
BigCommerce engineers observed an issue beginning at approximately 17:10 UTC, which impacted cart redirect urls on a small subset of stores using GraphQL. The issue was resolved at 23:20 UTC that day and all services are fully operational.
From BigCommerce’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.bigcommerce.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by BigCommerce, started 2025-02-12 22:57 UTC, resolved after 21 h, 1 update(s).
- Title
- Checkout issues
- Vendor
- BigCommerce
- Date
- URL
- https://rewindex.com/company/bigcommerce/incidents/pg6qr1rn1v63
BigCommerce profileRecent BigCommerce incidentsAll outages on February 12, 2025BigCommerce in February 2025MarkdownJSON