# BigCommerce: Checkout issues

> BigCommerce status incident “Checkout issues” on 2025-02-12: impact minor (vendor’s label), 21 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/pg6qr1rn1v63
Last updated: 2025-02-13T19:32:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-02-12 22:57 UTC · Resolved: 2025-02-13 19:32 UTC · Duration: 21 h
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/pg6qr1rn1v63](https://status.bigcommerce.com/incidents/pg6qr1rn1v63)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2025-02-13 19:32 UTC: BigCommerce engineers observed an issue beginning at approximately 17:10 UTC, which impacted cart redirect urls on a small subset of stores using GraphQL. The issue was resolved at 23:20 UTC that day and all services are fully operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by BigCommerce, started 2025-02-12 22:57 UTC, resolved after 21 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/pg6qr1rn1v63
- Citation: BigCommerce, “Checkout issues” (2025-02-12 22:57 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/pg6qr1rn1v63 (CC BY 4.0).
- Markdown link: `[BigCommerce: Checkout issues (2025-02-12)](https://rewindex.com/company/bigcommerce/incidents/pg6qr1rn1v63)`


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Canonical: https://rewindex.com/company/bigcommerce/incidents/pg6qr1rn1v63 · Markdown: https://rewindex.com/company/bigcommerce/incidents/pg6qr1rn1v63.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/pg6qr1rn1v63 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T20:45:19.469Z