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CompaniesBigCommerceMonthly reportsFebruary 2025

BigCommerce in February 2025: incidents, uptime and changes

7incidents posted
2labelled major or critical
98.72%free of major/critical
95.03%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 8 h 33 min, incident time 33 h 22 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 1 · Minor 5

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
manage.bigcommerce.com unavailableCritical3.3 hresolved02-07
Export issuesMajor5.3 hresolved02-27

Other incidents 5

IncidentImpactStartedDurationStatusDay
Issues creating shipping labelsMinor3.7 hresolved02-11
Checkout issuesMinor21 hresolved02-12
Issues with Braintree credit card payments for subset of storesMinor5.9 hresolved02-13
Control panel product imagesMinor13 minresolved02-14
Webhooks DelayMinor19 minresolved02-25

Cite this

BigCommerce posted 7 status incidents in February 2025 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
BigCommerce in February 2025
Vendor
BigCommerce
Date
URL
https://rewindex.com/company/bigcommerce/2025/02

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