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BigCommerce: Issues with Braintree credit card payments for subset of stores

MinorStatus: resolvedStarted Resolved (5.9 h)1 updatestatus.bigcommerce.com (opens in new tab)

Timeline of updates

  1. resolved

    BigCommerce engineers have confirmed the issue has resolved

From BigCommerce’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.bigcommerce.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by BigCommerce, started 2025-02-13 00:35 UTC, resolved after 5.9 h, 1 update(s).

Title
Issues with Braintree credit card payments for subset of stores
Vendor
BigCommerce
Date
URL
https://rewindex.com/company/bigcommerce/incidents/qmtzp0mtpmjb

BigCommerce profileRecent BigCommerce incidentsAll outages on February 13, 2025BigCommerce in February 2025MarkdownJSON