# BigCommerce: Issues with Braintree credit card payments for subset of stores

> BigCommerce status incident “Issues with Braintree credit card payments for subset of stores” on 2025-02-13: impact minor (vendor’s label), 5.9 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/qmtzp0mtpmjb
Last updated: 2025-02-13T06:31:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-02-13 00:35 UTC · Resolved: 2025-02-13 06:31 UTC · Duration: 5.9 h
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/qmtzp0mtpmjb](https://status.bigcommerce.com/incidents/qmtzp0mtpmjb)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2025-02-13 06:31 UTC: BigCommerce engineers have confirmed the issue has resolved

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by BigCommerce, started 2025-02-13 00:35 UTC, resolved after 5.9 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/qmtzp0mtpmjb
- Citation: BigCommerce, “Issues with Braintree credit card payments for subset of stores” (2025-02-13 00:35 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/qmtzp0mtpmjb (CC BY 4.0).
- Markdown link: `[BigCommerce: Issues with Braintree credit card payments for subset of stores (2025-02-13)](https://rewindex.com/company/bigcommerce/incidents/qmtzp0mtpmjb)`


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Canonical: https://rewindex.com/company/bigcommerce/incidents/qmtzp0mtpmjb · Markdown: https://rewindex.com/company/bigcommerce/incidents/qmtzp0mtpmjb.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/qmtzp0mtpmjb · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:36:49.654Z