# BigCommerce in February 2025: incidents, uptime and changes

> BigCommerce in February 2025: 7 incidents on its status page (2 major or critical), 98.72% free of major or critical incidents (vendor-reported). From Rewindex’s archive of BigCommerce’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bigcommerce/2025/02
Last updated: 2025-03-01T00:00:00Z

- Incidents posted: 7 (major/critical: 2) · Maintenance: 0
- By vendor impact label: critical 1, major 1, minor 5
- Uptime (vendor-reported): 98.72% free of major/critical incidents, 95.03% free of any incident; outage time 8 h 33 min, incident time 33 h 22 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [January 2025](https://rewindex.com/company/bigcommerce/2025/01.md) · Next: [March 2025](https://rewindex.com/company/bigcommerce/2025/03.md) · [All months](https://rewindex.com/company/bigcommerce/reports.md) · [BigCommerce](https://rewindex.com/company/bigcommerce.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [manage.bigcommerce.com unavailable](https://rewindex.com/company/bigcommerce/incidents/rfznx01vgy9v.md) | critical | 2025-02-07 00:02 UTC | 2025-02-07 03:20 UTC | 3.3 h | resolved |
| [Export issues](https://rewindex.com/company/bigcommerce/incidents/6l7lfhfffd44.md) | major | 2025-02-27 13:48 UTC | 2025-02-27 19:03 UTC | 5.3 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [manage.bigcommerce.com unavailable](https://rewindex.com/company/bigcommerce/incidents/rfznx01vgy9v.md) | critical | 2025-02-07 00:02 UTC | 2025-02-07 03:20 UTC | 3.3 h | resolved |
| [Issues creating shipping labels](https://rewindex.com/company/bigcommerce/incidents/xfvkk6rjdlyf.md) | minor | 2025-02-11 19:20 UTC | 2025-02-11 23:02 UTC | 3.7 h | resolved |
| [Checkout issues](https://rewindex.com/company/bigcommerce/incidents/pg6qr1rn1v63.md) | minor | 2025-02-12 22:57 UTC | 2025-02-13 19:32 UTC | 21 h | resolved |
| [Issues with Braintree credit card payments for subset of stores](https://rewindex.com/company/bigcommerce/incidents/qmtzp0mtpmjb.md) | minor | 2025-02-13 00:35 UTC | 2025-02-13 06:31 UTC | 5.9 h | resolved |
| [Control panel product images](https://rewindex.com/company/bigcommerce/incidents/lkbl68y3zrqy.md) | minor | 2025-02-14 16:59 UTC | 2025-02-14 17:12 UTC | 13 min | resolved |
| [Webhooks Delay](https://rewindex.com/company/bigcommerce/incidents/wmc4m9ds3gck.md) | minor | 2025-02-25 16:50 UTC | 2025-02-25 17:09 UTC | 19 min | resolved |
| [Export issues](https://rewindex.com/company/bigcommerce/incidents/6l7lfhfffd44.md) | major | 2025-02-27 13:48 UTC | 2025-02-27 19:03 UTC | 5.3 h | resolved |

## Cite this

BigCommerce posted 7 status incidents in February 2025 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bigcommerce/2025/02
- Citation: BigCommerce, “BigCommerce in February 2025” (2025-02-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/2025/02 (CC BY 4.0).
- Markdown link: `[BigCommerce: BigCommerce in February 2025 (2025-02-01)](https://rewindex.com/company/bigcommerce/2025/02)`


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Canonical: https://rewindex.com/company/bigcommerce/2025/02 · Markdown: https://rewindex.com/company/bigcommerce/2025/02.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:59:06.234Z