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Teleport: Regional Backend Connectivity Errors

MinorStatus: postmortemStarted Resolved (4.1 h)4 updatesstspg.io (opens in new tab)

Affected components: Cloud Service

Timeline of updates

  1. investigating

    We're experiencing an elevated level of errors impacting cross region connectivity.

  2. identified

    The issue has been identified and the system is recovering.

  3. resolved

    This incident has been resolved.

  4. postmortem

    A small number of customers \(<5\) with a custom backend configuration experienced a connectivity issue in us-west-2 lasting around 30 minutes due to a Cilium failure that was inadvertently blocking connections between Auth servers and their backend.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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