Companies / Trello / incidents

Trello: The Trello Desktop app is re-directing users to the home page

Affected components: Trello.com

Timeline of updates

1. identified2025-02-13 15:54 UTC

   We've identified an issue that's causing users to be re-directed to the Home page when using the Trello Desktop app. We'll provide a new update soon.

2. identified2025-02-13 17:54 UTC

   We're still working on a fix for the Trello Desktop. We'll provide a new update soon.

3. identified2025-02-13 22:17 UTC

   We're still working on a fix for the Trello Desktop. We'll provide a new update soon.

4. monitoring2025-02-14 01:29 UTC

   Our engineering team has successfully released a fix for both the MacOS and Windows Desktop Apps. To benefit from this fix, users are required to update to the latest version of the app. If you continue to experience any issues, particularly with redirection, please reach out to us through our Support channels for further assistance. Thank you for your patience and understanding as we worked to resolve this issue.

5. resolved2025-02-14 04:02 UTC

   Following a period of monitoring, we have confirmed that the issue affecting the MacOS and Windows Desktop Apps is resolved. Please update to the latest version for the latest fix. For any further issues please contact our Support team. Thank you for your patience.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Trello profile · Recent Trello incidents · Markdown · JSON