Outages by day/May 12, 2022
Outages on May 12, 2022
UTC day 2022-05-12 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.
37incidents started
3labelled major or critical
22vendors with a new incident
9still open from earlier days
By vendor label: Critical 1 · Major 2 · Minor 23 · No impact listed 11 · 19 maintenance
Incidents started this day 37
| Vendor | Incident | Impact | Started | Resolved | Status |
|---|
| Snowflake | AWS - US East (N.Virginia): MI-20220512-2 | Critical | | (2.0 h) | resolved |
| BigCommerce | Carts being emptied and unable to checkout | Major | | (39 min) | resolved |
| CCanva | Users may be experiencing issues using folders, uploading and purchasing images. | Major | | (35 min) | resolved |
| Akamai | Case Management System Issues | Minor | | (3.1 h) | resolved |
| TTwilio | Australian Mobile Number Cannot Be Purchased Using the Console or REST API | Minor | | (1.5 h) | resolved |
| Scaleway | [Webhosting] FTP access issues | Minor | | (11 h) | resolved |
| Contentstack | Webhook Service Disruption | Minor | | (15 min) | resolved |
| MMessageBird (Bird) | Error when installing Facebook Channels. | Minor | | (34 min) | resolved |
| MMessageBird (Bird) | SMS Delivery Failures to United States & Canada for 10DLC senders | Minor | | (5.2 h) | resolved |
| Scaleway | [Webhosting] Platform 29 is unavailable | Minor | | (3.5 h) | resolved |
| TTwilio | Outbound SMS Delivery Delays to Orange Network In Egypt | Minor | | (8.8 h) | resolved |
| SSinch | Delivery Issue Egypt | Minor | | (11 h) | resolved |
| TTwilio | Outbound SMS Delivery Delays to Vodafone Network In Egypt | Minor | | (13 h) | resolved |
| Snowflake | AZURE - US West2 - Snowflake Data Warehouse (Database): MI-20220512 | Minor | | (9.8 h) | resolved |
| TTwilio | SMS Delivery Delays to Ghana Glo | Minor | | (4.5 h) | resolved |
| TTwilio | SMS Delivery Failure To Orange Network In Burkina Faso | Minor | | (27 h) | resolved |
| BigCommerce | Availability Issue | Minor | | (20 min) | resolved |
| BigCommerce | Availability Issue | Minor | | (33 min) | resolved |
| TTwilio | SMS Delivery Delays to NetOne in Zimbabwe | Minor | | (4.9 h) | resolved |
| Expo | Push notification and web server outage | Minor | | (1.0 h) | resolved |
| RevenueCat | Missing fields affecting a subset of customers | Minor | | (43 h) | resolved |
| TTwilio | Packet Loss in Voice Calls in US-West region | Minor | | (5.7 h) | resolved |
| PPendo | Guide Deployment Impacted | Minor | | (51 min) | resolved |
| Keeper | Backend API errors | Minor | | (3.3 h) | resolved |
| HHeap | Graph queries are slow | Minor | | (4.4 h) | resolved |
| Render | Some users are unable to login | Minor | | (12 min) | resolved |
| Wix | RESOLVED: Facebook Integrations Are Temporarily Unavailable | No impact listed | | (11 h) | resolved |
| Confluence | Admins not being able to open Connected apps page in Site admin for some sites | No impact listed | | (3.5 h) | resolved |
| Jira | Admins not being able to open Connected apps page in Site admin for some sites | No impact listed | | (3.5 h) | resolved |
| SSegment | Event delays in eu-west-1 | No impact listed | | (0 min) | resolved |
| AActiveCampaign | Users were unable to access reports for several minutes | No impact listed | | (59 min) | resolved |
| TTwilio | On Call Engineers are Investigating a Potential Issue with SMS Delivery Delay In Brazil | No impact listed | | (1 min) | resolved |
| New Relic | Data Ingest Irregularities for US/EU Regions | No impact listed | | (0 min) | resolved |
| SSinch | DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | MNOC-39775 | No impact listed | | (12 h) | resolved |
| TTwilio | Serverless Build Failures | No impact listed | | (0 min) | resolved |
| TTwilio | Messaging Callback Services Timeouts Causing Debug Events to Time Out or Fail | No impact listed | | (17 min) | resolved |
| Dagster | Dagster Cloud outage | No impact listed | | (0 min) | resolved |
Still open from earlier days 9
| Vendor | Incident | Impact | Started | Resolved | Status |
|---|
| Xero | Some Users are experiencing issues accessing Global Search | Major | | (20 h) | resolved |
| Akamai | Certificate Provisioning Service Issues | Minor | | (2 d) | resolved |
| TTwilio | SMS Delivery Failures to and From Tim Network Brazil | Minor | | (32 h) | resolved |
| TTwilio | Some Super SIMs Experiencing Higher Latency Due to Data Routing Issue | Minor | | (3 d) | resolved |
| Plivo | Delivery delay on outbound Toll-free MMS towards US phone numbers : US-Cellular | Minor | | (30 h) | resolved |
| Akamai | Certificate Provisioning Service Issues | Minor | | (9.1 h) | resolved |
| Aircall | SMS Issue | Minor | | (9.0 h) | resolved |
| CCanva | Users with free accounts cannot place a print order of a design with paid elements | No impact listed | | (47 h) | resolved |
| SSinch | DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-39736 | No impact listed | | (14 h) | resolved |
Maintenance 19
| Vendor | Incident | Impact | Started | Resolved | Status |
|---|
| Wasabi | [Scheduled] Wasabi Status Page Subscriber Feature Upgrade | Maintenance | | not resolved | unknown |
| Plivo | [Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards US & Canada phone numbers | Maintenance | | (4.0 h) | resolved |
| BBandwidth | [Scheduled] Messaging Maintenance - Toll-Free MMS/SMS | Maintenance | | (4.0 h) | resolved |
| SSinch | [Scheduled] External Maintenance - Toll Free Number Provider | Maintenance | | (4.0 h) | resolved |
| TTwilio | [Scheduled] US and Canada SMS and MMS Carrier Partner Maintenance | Maintenance | | (4.0 h) | resolved |
| BBandwidth | [Scheduled] Messaging Maintenance - SMS | Maintenance | | (4.5 h) | resolved |
| BBandwidth | [Scheduled] Local Market Maintenance - Multiple Markets | Maintenance | | (2.0 h) | resolved |
| SSinch | [Scheduled] DI SMS 365 | Enterprise Messaging | 3rd party Maintenance | Planned maintenance for one of the tier 3 operator in United States | Ref Number: #2537 | Maintenance | | (4.5 h) | resolved |
| TTwilio | [Scheduled] US SMS Carrier Maintenance - T-Mobile | Maintenance | | (7.0 h) | resolved |
| BBandwidth | [Scheduled] Local Market Maintenance - 344 - Saginaw, MI | Maintenance | | (6.0 h) | resolved |
| BBandwidth | [Scheduled] Local Market Maintenance - 928 - Charlottesville, VA | Maintenance | | (5.0 h) | resolved |
| SSinch | [Scheduled] Customer Dashboard Maintenance | Maintenance | | (2.0 h) | resolved |
| SSinch | [Scheduled] DI SMS 365 | Operator Services | Application Maintenance | PCR Number # PSD-9707 | Maintenance | | (1.8 h) | resolved |
| Matillion | [Scheduled] Emergency Database Maintenance | Maintenance | | (54 min) | resolved |
| DDropbox Sign | [Scheduled] HelloWorks Product Update | Maintenance | | (2.0 h) | resolved |
| TTwilio | [Scheduled] Russia SMS Carrier Maintenance - Beeline | Maintenance | | (5.0 h) | resolved |
| DDropbox Sign | [Scheduled] HelloSign Product Update | Maintenance | | (3.0 h) | resolved |
| GitHub Copilot | [Scheduled] Insights charts maintenance | Maintenance | | (4 d) | resolved |
| GitHub | [Scheduled] Insights charts maintenance | Maintenance | | (4 d) | resolved |
Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Snowflake, BigCommerce, Canva, Akamai, Twilio, Scaleway, Contentstack, MessageBird (Bird), Sinch, Expo, RevenueCat, Pendo.
Cite this
37 vendor-reported incidents started on 2022-05-12 (UTC) across 22 vendors, 3 labelled major or critical by the vendor.
- Title
- Outages on May 12, 2022
- Vendor
- Rewindex daily outage roundup
- Date
- URL
- https://rewindex.com/outages/2022-05-12