CompaniesMessageBird (Bird)Monthly reportsMay 2022
MessageBird (Bird) in May 2022: incidents, uptime and changes
Vendor-reported outage time 7 h 32 min, incident time 18 h 57 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 3 · Minor 6 · No impact listed 4
Major and critical incidents 3
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Inbound Instagram are not being received | Major | 5.7 h | resolved | 05-06 | |
| Issues with sending and receiving emails through Conversations API | Major | 22 min | resolved | 05-18 | |
| Flow Builder invocations are delayed | Major | 1.5 h | resolved | 05-25 |
Other incidents 10
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Inbox - Intermittent failures loading and assigning tickets for agents | No impact listed | 1.7 h | resolved | 05-02 | |
| Instagram - Inbound messages may not be received | No impact listed | 16 h | resolved | 05-09 | |
| Error when installing Facebook Channels. | Minor | 34 min | resolved | 05-12 | |
| SMS Delivery Failures to United States & Canada for 10DLC senders | Minor | 5.2 h | resolved | 05-12 | |
| Delays in a portion of WhatsApp messages | Minor | 1.9 h | resolved | 05-17 | |
| Delays WhatsApp messages | Minor | 3.8 h | resolved | 05-17 | |
| Issues with sending messages on Instagram channels in Conversations | No impact listed | 3.2 h | resolved | 05-19 | |
| New Whatsapp channels not receiving status updates and inbound messages | Minor | 16 min | resolved | 05-19 | |
| The Meta Whatsapp Manager may show some active channels as unverified for a subset of customers | No impact listed | 7.9 h | resolved | 05-20 | |
| Whatsapp customers are experiencing issues retrieving channels and templates | Minor | 19 min | resolved | 05-25 |
Cite this
MessageBird (Bird) posted 13 status incidents in May 2022 (3 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- MessageBird (Bird) in May 2022
- Vendor
- MessageBird (Bird)
- Date
- URL
- https://rewindex.com/company/messagebird-bird/2022/05