rewindex

Outages by dayMay 19, 2022

Outages on May 19, 2022

UTC day 2022-05-19 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

42incidents started
4labelled major or critical
29vendors with a new incident
7still open from earlier days

By vendor label: Critical 1 · Major 3 · Minor 24 · No impact listed 14 · 19 maintenance

Incidents started this day 42

VendorIncidentImpactStartedResolvedStatus
WixRESOLVED: Wix Hotels Dashboard Does Not LoadCritical (1.3 h)resolved
GorgiasCannot reply to Instagram Direct MessagesMajor (7.2 h)resolved
Linode (Akamai)Connectivity Issue - Block Storage (Mumbai)Major (1.5 h)resolved
NetlifyHigh-Performance Edge Network load balancer issuesMajor (41 min)resolved
SinchDI SMS 365 | Enterprise Messaging | Delay in delivery of MT/MO/DR traffic | MNOC-39918Minor (2.5 h)resolved
TwilioSMS Delivery Delays to Multiple US Networks Over a Subset of Short CodesMinor (3.9 h)resolved
AkamaiAlert Configuration and Reporting IssuesMinor (6.1 h)resolved
LaunchDarklyIncreased error rate in client-side streamingMinor (12 min)resolved
TwilioSMS Delivery Delays to the SmartFren Network in IndonesiaMinor (14 h)resolved
SinchCustomer Support - Ticketing SystemMinor (1.1 h)resolved
TwilioInbound and Outbound Calls Failing Over a Subset of Australian Mobile NumbersMinor (2 d)resolved
Box[Minor] Errors returned from searchMinor (1.3 h)resolved
SinchDI SMS 365 | Enterprise Messaging | Delay in delivery of MT/MO/DR traffic | MNOC-39936Minor (1.3 h)resolved
Elastic CloudKibana connectivity issues in all AWS regionsMinor (24 h)resolved
OptimizelySearch & Navigation Incident - EMEA Region (EMEA17)Minor (3.1 h)resolved
SinchVoice and Verification Flashcall degradationMinor (5.8 h)resolved
TwilioSMS Delivery Delays to Claro ColombiaMinor (26 h)resolved
BrexDashboard is experiencing high latencyMinor (58 min)resolved
MessageBird (Bird)New Whatsapp channels not receiving status updates and inbound messagesMinor (16 min)resolved
Deepgram[Developer Console Platform] API Service DegradationMinor (1.6 h)resolved
PlivoCall failures on inbound voice towards Italy phone numbersMinor (32 h)resolved
PlivoDelivery delay on Inbound/Outbound SMS towards the US Phone NumbersMinor (18 h)resolved
SinchDI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | MNOC-39960Minor (18 h)resolved
MongoDB AtlasMongoDB Atlas: New cluster creation and modification, including healing, is pausedMinor (3.4 h)resolved
HoneycombElevated query errorsMinor (32 min)resolved
SparkPostElevated 5xx Transmissions API error rates and latency for some SparkPost and SparkPost Enterprise customers (US hosted only)Minor (1.4 h)resolved
TwilioStatusCallback Parameter Not Set When Provisioning a Phone Number Via the APIMinor (5.2 h)resolved
BuildkiteHigh job dispatch latencyMinor (18 min)resolved
MessageBird (Bird)Issues with sending messages on Instagram channels in ConversationsNo impact listed (3.2 h)resolved
Plivo10DLC Campaign Registration Failures: United StatesNo impact listed (24 min)resolved
TwilioOn Call Engineers are Investigating a Potential Issue with the Account ConsoleNo impact listed (21 min)resolved
ConfluenceSignificant degradation in search with the majority of requests failing.No impact listed (18 h)resolved
TwilioOn Call Engineers are Investigating a Potential Issue with Flex Teams ViewNo impact listed (32 min)resolved
JiraSignificant degradation in search with the majority of requests failingNo impact listed (18 h)resolved
HotjarClient script issues on Internet Explorer 11No impact listed (2.4 h)resolved
Scaleway[RPN] Bandwith issue DC5No impact listed (2.4 h)resolved
AmplitudeData Processing DelaysNo impact listed (1.5 h)resolved
HeapTemporary Data LatencyNo impact listed (9.8 h)resolved
SnykIncorrect data on reports pageNo impact listed (27 min)resolved
DropboxDropbox is experiencing some issuesNo impact listed (40 min)resolved
FlagsmithElevated error rates to our APINo impact listed (13 h)resolved
DiscordElevated Server UnavailabilityNo impact listed (13 min)resolved

Still open from earlier days 7

VendorIncidentImpactStartedResolvedStatus
BitriseGitLab connection issuesMajor (26 h)resolved
Elastic CloudNew deployment creation failures in GCP us-central1Major (7.0 h)resolved
SinchDI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | MNOC-39871Minor (3 d)resolved
TwilioMMS Delivery Receipt Delays to Multiple US Networks Over a Subset of Short CodesMinor (4 d)resolved
TwilioSMS Delivery Delays to Claro Network in ColombiaMinor (17 h)resolved
TwilioSMS Delivery Delays and Failures to US Google Voice Network Over a Subset of Short CodesMinor (2 d)resolved
AircallInbound call drops for AU customersNo impact listed (3 d)resolved

Maintenance 19

VendorIncidentImpactStartedResolvedStatus
CircleCI[Scheduled] Brownout: Deprecating Ubuntu 14.04 and 16.04 imagesMaintenance (19 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards US & Canada phone numbersMaintenance (4.0 h)resolved
Bandwidth[Scheduled] Messaging Maintenance - Toll-Free MMS/SMSMaintenance (4.0 h)resolved
Sinch[Scheduled] External Maintenance - Toll Free Number ProviderMaintenance (4.0 h)resolved
Twilio[Scheduled] US and Canada SMS and MMS Carrier Partner MaintenanceMaintenance (4.0 h)resolved
Bandwidth[Scheduled] Messaging Maintenance - SMSMaintenance (6.0 h)resolved
Bandwidth[Scheduled] Messaging Maintenance - SMSMaintenance (4.5 h)resolved
Sinch[Scheduled] External Maintenance - T-Mobile - USMaintenance (6.0 h)resolved
Sinch[Scheduled] DI SMS 365 | Enterprise Messaging | 3rd party Maintenance | Planned maintenance for one of the tier 3 operator in United States | Ref Number: #2536Maintenance (4.5 h)resolved
Plivo[Scheduled] Maintenance on Plivo ConsoleMaintenance (1.0 h)resolved
Sinch[Scheduled] DI SMS 365 (SMSx) | Operator Services | Application Maintenance | PCR Number # PSD-9727Maintenance (3.0 h)resolved
Sinch[Scheduled] DI E-MAIL 365 | Enterprise Messaging | 3rd party Software Maintenance | Ref Number# NAMaintenance (5.0 h)resolved
Sinch[Scheduled] DI SMS 365 | Operator Services | Application Maintenance | PCR Number # PSD-9710Maintenance (2.5 h)resolved
Twilio[Scheduled] The Campaign Registry MaintenanceMaintenance (1.0 h)resolved
Sinch[Scheduled] DI SMS 365 | Enterprise Messaging | SDI to Sinch - Tier 2 / Tier 3 US operator Short Codes MigrationMaintenance (42 d)resolved
Twilio[Scheduled] Australia Voice Carrier Partner MaintenanceMaintenance (8.0 h)resolved
Twilio[Scheduled] Vietnam SMS Carrier Partner MaintenanceMaintenance (3.0 h)resolved
Twilio[Scheduled] Vietnam SMS Carrier Partner MaintenanceMaintenance (3.0 h)resolved
Linode (Akamai)[Scheduled] Scheduled Network Maintenance - AP-Southeast (Sydney)Maintenance (4.0 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Wix, Gorgias, Linode (Akamai), Netlify, Sinch, Twilio, Akamai, LaunchDarkly, Box, Elastic Cloud, Optimizely, Brex.

Cite this

42 vendor-reported incidents started on 2022-05-19 (UTC) across 29 vendors, 4 labelled major or critical by the vendor.

Title
Outages on May 19, 2022
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2022-05-19

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