rewindex

Outages by dayMay 20, 2022

Outages on May 20, 2022

UTC day 2022-05-20 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

15incidents started
4labelled major or critical
11vendors with a new incident
15still open from earlier days

By vendor label: Major 4 · Minor 7 · No impact listed 4 · 6 maintenance

Incidents started this day 15

VendorIncidentImpactStartedResolvedStatus
DropboxSome features are not working correctly on our websiteMajor (4.6 h)resolved
GitHub CopilotIncident with GitHub Packages and GitHub PagesMajor (50 min)resolved
GitHubIncident with GitHub Packages and GitHub PagesMajor (50 min)resolved
GreenhouseHarvest API elevated error rateMajor (29 min)resolved
TwilioSMS Delivery Receipt Delays To Digicel Network In Papua New GuineaMinor (15 h)resolved
IterableJourney processing delaysMinor (1.4 h)resolved
HarnessDashboards not rendering as expected for Prod-1 ClusterMinor (1.5 h)resolved
TwilioInbound Message Delivery Failures to a Subset of Phone Numbers in the PhilippinesMinor (4.8 h)resolved
TwilioConversation Service Fails to Load DataMinor (6.0 h)resolved
TwilioContinuation of SMS Delivery Receipt Delays To Digicel Network In Papua New GuineaMinor (30 h)resolved
AshbyAnalytics - Delayed Analytics data for some customersMinor (1.3 h)resolved
AmplitudeData Processing DelaysNo impact listed (5.6 h)resolved
MessageBird (Bird)The Meta Whatsapp Manager may show some active channels as unverified for a subset of customersNo impact listed (7.9 h)resolved
TwilioOn Call Engineers are Investigating a Potential Monitor API IssueNo impact listed (35 min)resolved
SinchDI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | MNOC-39984No impact listed (6.7 h)resolved

Still open from earlier days 15

VendorIncidentImpactStartedResolvedStatus
WixRESOLVED: Wix Hotels Dashboard Does Not LoadCritical (1.3 h)resolved
TwilioMMS Delivery Receipt Delays to Multiple US Networks Over a Subset of Short CodesMinor (4 d)resolved
TwilioSMS Delivery Delays and Failures to US Google Voice Network Over a Subset of Short CodesMinor (2 d)resolved
TwilioInbound and Outbound Calls Failing Over a Subset of Australian Mobile NumbersMinor (2 d)resolved
Elastic CloudKibana connectivity issues in all AWS regionsMinor (24 h)resolved
TwilioSMS Delivery Delays to Claro ColombiaMinor (26 h)resolved
PlivoCall failures on inbound voice towards Italy phone numbersMinor (32 h)resolved
PlivoDelivery delay on Inbound/Outbound SMS towards the US Phone NumbersMinor (18 h)resolved
SinchDI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | MNOC-39960Minor (18 h)resolved
TwilioStatusCallback Parameter Not Set When Provisioning a Phone Number Via the APIMinor (5.2 h)resolved
AircallInbound call drops for AU customersNo impact listed (3 d)resolved
ConfluenceSignificant degradation in search with the majority of requests failing.No impact listed (18 h)resolved
JiraSignificant degradation in search with the majority of requests failingNo impact listed (18 h)resolved
HeapTemporary Data LatencyNo impact listed (9.8 h)resolved
FlagsmithElevated error rates to our APINo impact listed (13 h)resolved

Maintenance 6

VendorIncidentImpactStartedResolvedStatus
Twilio[Scheduled] Egypt SMS Carrier Maintenance - VodafoneMaintenance (5.0 h)resolved
TwilioSMS Delivery Delay to the Malitel Network in MaliMaintenance (4.7 h)resolved
Braze[Scheduled] Content Delivery Network MaintenanceMaintenance (47 min)resolved
Bandwidth[Scheduled] Messaging Maintenance (V2 SMS)Maintenance (1.0 h)resolved
Twilio[Scheduled] Mexico SMS Carrier Partner MaintenanceMaintenance (1.0 h)resolved
Amplitude[Scheduled] Maintenance on Amplitude SQL FeatureMaintenance (26 min)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Dropbox, GitHub Copilot, GitHub, Greenhouse, Twilio, Iterable, Harness, Ashby, Amplitude, MessageBird (Bird), Sinch.

Cite this

15 vendor-reported incidents started on 2022-05-20 (UTC) across 11 vendors, 4 labelled major or critical by the vendor.

Title
Outages on May 20, 2022
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2022-05-20

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