CompaniesGorgiasMonthly reportsMay 2022
Gorgias in May 2022: incidents, uptime and changes
7incidents posted
3labelled major or critical
92.23%free of major/critical
89.08%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 2.4 days, incident time 3.4 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 1 · Major 2 · Minor 4
Major and critical incidents 3
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Helpdesk is not accessible for some users | Critical | 3.3 h | resolved | 05-17 | |
| Cannot reply to Instagram Direct Messages | Major | 7.2 h | resolved | 05-19 | |
| Issues receiving emails on some forwarding integrations | Major | 47 h | resolved | 05-28 |
Other incidents 4
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Increase in latency and error rate | Minor | 2.7 h | resolved | 05-02 | |
| Partial outage on Instagram ads comments | Minor | 4.5 h | resolved | 05-09 | |
| Phone: Issues performing outbound calls | Minor | 12 h | resolved | 05-24 | |
| Increase in latency and error rate | Minor | 4.0 h | resolved | 05-31 |
Cite this
Gorgias posted 7 status incidents in May 2022 (3 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Gorgias in May 2022
- Vendor
- Gorgias
- Date
- URL
- https://rewindex.com/company/gorgias/2022/05