CompaniesGorgiasMonthly reportsJune 2022
Gorgias in June 2022: incidents, uptime and changes
5incidents posted
4labelled major or critical
96.03%free of major/critical
96.03%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 28 h 31 min, incident time 28 h 31 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 1 · Major 3 · No impact listed 1
Major and critical incidents 4
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Helpdesk unreachable | Critical | 0 min | resolved | 06-29 | |
| Shopify no longer sending webhooks | Major | 1.8 h | resolved | 06-08 | |
| Mailgun outage affecting sending/receiving Emails for forwarding and base email integrations, and execution of Rules | Major | 4.7 h | resolved | 06-09 | |
| Issues receiving/sending emails on some forwarding integrations | Major | 22 h | resolved | 06-14 |
Other incidents 1
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Cannot create Facebook comment and Messenger tickets | No impact listed | 1.0 h | resolved | 06-27 |
Cite this
Gorgias posted 5 status incidents in June 2022 (4 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Gorgias in June 2022
- Vendor
- Gorgias
- Date
- URL
- https://rewindex.com/company/gorgias/2022/06