rewindex

Outages by dayMay 17, 2022

Outages on May 17, 2022

UTC day 2022-05-17 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

34incidents started
7labelled major or critical
23vendors with a new incident
13still open from earlier days

By vendor label: Critical 2 · Major 5 · Minor 18 · No impact listed 9 · 8 maintenance

Incidents started this day 34

VendorIncidentImpactStartedResolvedStatus
GorgiasHelpdesk is not accessible for some usersCritical (3.3 h)resolved
FigmaService disruptionCritical (6 min)resolved
Travis CISome build requests are not being triggered.Major (-202 min)resolved
RenderGitLab Deploy IssuesMajor (20 h)resolved
WorkOSIssues loading Directory Sync in Admin PortalMajor (21 min)resolved
TwilioIntermittent Connection Issues With console.twilio.com and twilio.comMajor (1.4 h)resolved
ConfluentConfluent Cloud CLI and Web UI commands are unavailable in Azure South Africa Region for Basic and Standard clustersMajor (17 h)resolved
SinchDelivery Issues Brazil - TIMMinor (25 h)resolved
ConfluentConfluent Cloud Metrics API is currently experiencing elevated error rateMinor (28 min)resolved
NetlifyHigh Latencies and errors on High-Performance Edge NetworkMinor (35 min)resolved
v0GitLab Integration ErrorsMinor (9.7 h)resolved
VercelGitLab Integration ErrorsMinor (9.7 h)resolved
MessageBird (Bird)Delays in a portion of WhatsApp messagesMinor (1.9 h)resolved
TwilioIntermittent Delivery Delays of WhatsApp MessagesMinor (6.2 h)resolved
MessageBird (Bird)Delays WhatsApp messagesMinor (3.8 h)resolved
HeapQueries stallingMinor (19 min)resolved
SinchDegradation - WhatsAppMinor (14 h)resolved
NetlifyErrors and latency on our high Performance Edge Network (in the western US region)Minor (42 min)resolved
WiseIssue impacting activities creation/updateMinor (57 min)resolved
TwilioSMS Delivery Delays to Brazil Over Network TIMMinor (4.8 h)resolved
New RelicMobile Data Delays for US RegionMinor (3.2 h)resolved
Bunny.netBunny Stream - Increased Error RatesMinor (30 min)resolved
Grafana CloudSynthetic Monitoring Probe SFMinor (26 min)resolved
GitHub CopilotIncident with GitHub ActionsMinor (44 min)resolved
GitHubIncident with GitHub ActionsMinor (44 min)resolved
SnykElevated rate limit errors in GitHub integrationsNo impact listed (0 min)resolved
HotjarLogin process freezing for some usersNo impact listed (2.7 h)resolved
TwilioOn Call Engineers are Investigating a potential issue with Programmable Chat in the ie1 RegionNo impact listed (23 min)resolved
WiseIssue with sending and receiving moneyNo impact listed (1.2 h)resolved
HotjarUser Attributes may not getting attached during processingNo impact listed (1.6 h)resolved
PulumiGitLab Integration IssuesNo impact listed (25 h)resolved
Box[Major] Issue with Uploads, Downloads, Logins, and Public APINo impact listed (0 min)resolved
TwilioHTTP 400 Errors in Studio FlowNo impact listed (0 min)resolved
TwilioAccounts Suspended With Usage and Balance Amounts Not MatchingNo impact listed (11 min)resolved

Still open from earlier days 13

VendorIncidentImpactStartedResolvedStatus
AssemblyAIAsync API seeing degraded performanceCritical (17 h)resolved
ScalewayDC2 Infrastructure router issueMajor (12 h)resolved
Scaleway[Console] Services not properly unlockedMinor (3 d)resolved
SinchDelivery Issues Brazil - ClaroMinor (2 d)resolved
SinchDelivery Issue Bangladesh - GrameenPhoneMinor (44 h)resolved
TwilioSMS Delivery Delays and Failures to US Google Voice Over a Subset of Short CodesMinor (2 d)resolved
LeverLTI Dashboards DownMinor (21 h)resolved
SinchDI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | MNOC-39871Minor (3 d)resolved
BandwidthMMS delaysMinor (31 h)resolved
PlivoDelivery delay on inbound/outbound MMS towards the US phone numbersMinor (31 h)resolved
AircallPotential disruption to call logging and historyMinor (11 h)resolved
TwilioMMS Delivery Receipt Delays to Multiple US Networks Over a Subset of Short CodesMinor (4 d)resolved
SecureframeWeb Application is downNo impact listed (24 h)resolved

Maintenance 8

VendorIncidentImpactStartedResolvedStatus
JFrog[Scheduled] Planned Cloud Maintenance on Azure US WestMaintenance (15 h)resolved
Bandwidth[Scheduled] Local Market Maintenance - 923 - Mansfield, OHMaintenance (5.0 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound SMS towards US phone numbersMaintenance (5.0 h)resolved
Bandwidth[Scheduled] Local Market Maintenance - 344 - Saginaw, MIMaintenance (6.0 h)resolved
Sinch[Scheduled] DI SMS 365 | Operator Services | Application Maintenance | PCR Number # PSD-9708Maintenance (2.0 h)resolved
Sinch[Scheduled] DI SMS 365 (iSMS) | Operator Services | Application Maintenance | PCR Number # PSD-9752Maintenance (3.0 h)resolved
Scaleway[Scheduled] Web Presence Builder end of lifeMaintenance (6.0 h)resolved
Twilio[Scheduled] Singapore Voice Carrier Partner MaintenanceMaintenance (3.0 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Gorgias, Figma, Travis CI, Render, WorkOS, Twilio, Confluent, Sinch, Netlify, v0, Vercel, MessageBird (Bird).

Cite this

34 vendor-reported incidents started on 2022-05-17 (UTC) across 23 vendors, 7 labelled major or critical by the vendor.

Title
Outages on May 17, 2022
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2022-05-17

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