rewindex

Outages by dayMay 16, 2022

Outages on May 16, 2022

UTC day 2022-05-16 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

39incidents started
5labelled major or critical
22vendors with a new incident
2still open from earlier days

By vendor label: Critical 1 · Major 4 · Minor 27 · No impact listed 7 · 13 maintenance

Incidents started this day 39

VendorIncidentImpactStartedResolvedStatus
AssemblyAIAsync API seeing degraded performanceCritical (17 h)resolved
PendoEvents Processing ErrorsMajor (58 min)resolved
ScalewayDC2 Infrastructure router issueMajor (12 h)resolved
MailgunLogin IssuesMajor (38 min)resolved
UnbounceWeb application component outageMajor (1.6 h)resolved
SinchDelivery Issues Brazil - ClaroMinor (2 d)resolved
TwilioSMS Delivery Delay To Claro Network In BrazilMinor (8.0 h)resolved
SinchDelivery Issue Dominican Republic - AlticeMinor (5.8 h)resolved
SinchDelivery Issue Bhutan - TashiCellMinor (5.8 h)resolved
SinchDelivery Issue Bangladesh - GrameenPhoneMinor (44 h)resolved
TwilioInbound Call Failures to a Subset of Twilio Switzerland Phone NumbersMinor (3.4 h)resolved
Help ScoutSearch and Folder IssuesMinor (18 min)resolved
TwilioSMS Delivery Delays to Isreal Cellcom and PelephoneMinor (2.8 h)resolved
SinchDelivery Issue Uruguay - AntelMinor (3.5 h)resolved
TwilioSMS Delivery Delays to New Zealand VodafoneMinor (7.7 h)resolved
AsanaDegraded PerformanceMinor (9.8 h)resolved
Help ScoutSearch and Folder IssuesMinor (8 min)resolved
TwilioSMS Delivery Delays and Failures to US Google Voice Over a Subset of Short CodesMinor (2 d)resolved
Help ScoutConnections IssuesMinor (30 min)resolved
Help ScoutConnections and Chat IssuesMinor (57 min)resolved
AkamaiWeb Security Analytics IssuesMinor (2.6 h)resolved
SnowflakeAWS - US East (N.Virginia): MI-20220516Minor (1.7 h)resolved
LeverLTI Dashboards DownMinor (21 h)resolved
SinchDI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | MNOC-39871Minor (3 d)resolved
BandwidthMMS delaysMinor (31 h)resolved
PlivoDelivery delay on inbound/outbound MMS towards the US phone numbersMinor (31 h)resolved
StatuspageIncorrect AWS Component EmailsMinor (3.5 h)resolved
PusherMT1 webhook delaysMinor (23 min)resolved
Help ScoutConnection and Chat IssuesMinor (59 min)resolved
AircallPotential disruption to call logging and historyMinor (11 h)resolved
Grafana CloudAlert Sending IssuesMinor (2.1 h)resolved
TwilioMMS Delivery Receipt Delays to Multiple US Networks Over a Subset of Short CodesMinor (4 d)resolved
TwilioHigh Packet Loss on From and To KDDI Japan NumbersNo impact listed (0 min)resolved
Scaleway[DC2] Public switch issue in DC2 Room 101, Rack L16No impact listed (3.1 h)resolved
TwilioOn Call Engineers Are Investigating a Potencial Issue With MessagingNo impact listed (4 min)resolved
Lightstep (ServiceNow Cloud Observability)span ingestion experiencing errors for some customersNo impact listed (1.5 h)resolved
GreenhouseInterseller APIs requests taking greater than 5sNo impact listed (1.2 h)resolved
SecureframeWeb Application is downNo impact listed (24 h)resolved
ConfluentConfluent Cloud Metrics API experiencing issues.No impact listed (0 min)resolved

Still open from earlier days 2

VendorIncidentImpactStartedResolvedStatus
Scaleway[Console] Services not properly unlockedMinor (3 d)resolved
TwilioSMS Delivery Delay To Multiple Digicel NetworksMinor (44 h)resolved

Maintenance 13

VendorIncidentImpactStartedResolvedStatus
Elastic Cloud[Scheduled] Changes to support for ciphers used to connect to Elasticsearch ServiceMaintenance (24 h)resolved
Twingate[Scheduled] Routine database maintenance scheduledMaintenance (13 min)resolved
Heap[Scheduled] Web App Scheduled MaintenanceMaintenance (25 min)resolved
Bandwidth[Scheduled] Messaging Maintenance - SMSMaintenance (4.0 h)resolved
Sinch[Scheduled] DI SMS 365 | Operator Services | Application Maintenance | PCR Number # PSD-9738Maintenance (3.3 h)resolved
Sinch[Scheduled] DI SMS 365 (SMSx) | Operator Services | Application and System Maintenance | PCR Number # PSD-9732Maintenance (1.6 h)resolved
JFrog[Scheduled] Planned Cloud Maintenance on Azure Southeast AsiaMaintenance (15 h)resolved
Twilio[Scheduled] Indonesia SMS Carrier Maintenance - H3G IndonesiaMaintenance (5.8 h)resolved
Sinch[Scheduled] DI SMS 365 (SMSx) | Operator Services | Application and System Maintenance | PCR Number # PSD-9755Maintenance (11 min)resolved
Twilio[Scheduled] Russia SMS Carrier Maintenance - Tele2Maintenance (4.0 h)resolved
Twilio[Scheduled] Russia SMS Carrier Maintenance - MegafonMaintenance (4.0 h)resolved
Twilio[Scheduled] United Kingdom Voice Carrier Partner MaintenanceMaintenance (2.0 h)resolved
Twilio[Scheduled] United Kingdom Voice Carrier Partner MaintenanceMaintenance (2.0 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: AssemblyAI, Pendo, Scaleway, Mailgun, Unbounce, Sinch, Twilio, Help Scout, Asana, Akamai, Snowflake, Lever.

Cite this

39 vendor-reported incidents started on 2022-05-16 (UTC) across 22 vendors, 5 labelled major or critical by the vendor.

Title
Outages on May 16, 2022
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2022-05-16

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