# Outages on May 16, 2022 (UTC)

> 39 incidents started on May 16, 2022 (UTC) on the status pages Rewindex archives, 5 labelled major or critical by the vendor (AssemblyAI, Pendo, Scaleway); 2 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2022-05-16
Last updated: 2022-05-21T00:57:00Z

- Incidents started: 39 (major/critical: 5, other: 34) across 22 vendors
- Still open from earlier days: 2 · Maintenance windows: 13 · Detected outage events: 0
- By vendor impact label: critical 1, major 4, minor 27, none 7
- Previous day with incidents: [2022-05-15](https://rewindex.com/outages/2022-05-15.md) · Next: [2022-05-17](https://rewindex.com/outages/2022-05-17.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [AssemblyAI](https://rewindex.com/company/assemblyai.md) | [Async API seeing degraded performance](https://rewindex.com/company/assemblyai/incidents/wfddvs8dgxnd.md) | critical | 2022-05-16 15:28 UTC | 2022-05-17 08:16 UTC | resolved |
| [Pendo](https://rewindex.com/company/pendo.md) | [Events Processing Errors](https://rewindex.com/company/pendo/incidents/d8h18mnv270y.md) | major | 2022-05-16 12:45 UTC | 2022-05-16 13:43 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [DC2 Infrastructure router issue](https://rewindex.com/company/scaleway/incidents/1krtfv2fp0pl.md) | major | 2022-05-16 20:04 UTC | 2022-05-17 08:05 UTC | resolved |
| [Mailgun](https://rewindex.com/company/mailgun.md) | [Login Issues](https://rewindex.com/company/mailgun/incidents/6qfv5msgyn5f.md) | major | 2022-05-16 20:33 UTC | 2022-05-16 21:11 UTC | resolved |
| [Unbounce](https://rewindex.com/company/unbounce.md) | [Web application component outage](https://rewindex.com/company/unbounce/incidents/2525p922qwr5.md) | major | 2022-05-16 21:59 UTC | 2022-05-16 23:35 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issues Brazil - Claro](https://rewindex.com/company/sinch/incidents/09w6ll8v305r.md) | minor | 2022-05-16 02:07 UTC | 2022-05-18 03:59 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delay To Claro Network In Brazil](https://rewindex.com/company/twilio/incidents/mwxszv38nbzh.md) | minor | 2022-05-16 05:42 UTC | 2022-05-16 13:41 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Dominican Republic - Altice](https://rewindex.com/company/sinch/incidents/rpsrvll7cg55.md) | minor | 2022-05-16 06:40 UTC | 2022-05-16 12:27 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Bhutan - TashiCell](https://rewindex.com/company/sinch/incidents/ybmnw151drw5.md) | minor | 2022-05-16 06:41 UTC | 2022-05-16 12:26 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Bangladesh - GrameenPhone](https://rewindex.com/company/sinch/incidents/gsqfmmdrgvc9.md) | minor | 2022-05-16 07:19 UTC | 2022-05-18 03:44 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Inbound Call Failures to a Subset of Twilio Switzerland Phone Numbers](https://rewindex.com/company/twilio/incidents/dqmg21h00lny.md) | minor | 2022-05-16 07:30 UTC | 2022-05-16 10:54 UTC | resolved |
| [Help Scout](https://rewindex.com/company/help-scout.md) | [Search and Folder Issues](https://rewindex.com/company/help-scout/incidents/z7g4qg7xddqc.md) | minor | 2022-05-16 08:08 UTC | 2022-05-16 08:26 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Isreal Cellcom and Pelephone](https://rewindex.com/company/twilio/incidents/sk0mmdygry53.md) | minor | 2022-05-16 08:10 UTC | 2022-05-16 10:57 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Uruguay - Antel](https://rewindex.com/company/sinch/incidents/xxhmcv41nh70.md) | minor | 2022-05-16 09:18 UTC | 2022-05-16 12:51 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to New Zealand Vodafone](https://rewindex.com/company/twilio/incidents/gj2mspg5g3qd.md) | minor | 2022-05-16 09:38 UTC | 2022-05-16 17:21 UTC | resolved |
| [Asana](https://rewindex.com/company/asana.md) | [Degraded Performance](https://rewindex.com/company/asana/incidents/yc86jx2jbxk1.md) | minor | 2022-05-16 10:09 UTC | 2022-05-16 19:56 UTC | resolved |
| [Help Scout](https://rewindex.com/company/help-scout.md) | [Search and Folder Issues](https://rewindex.com/company/help-scout/incidents/syyv7wyxpn4d.md) | minor | 2022-05-16 14:14 UTC | 2022-05-16 14:22 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays and Failures to US Google Voice Over a Subset of Short Codes](https://rewindex.com/company/twilio/incidents/tf626jx03khs.md) | minor | 2022-05-16 14:31 UTC | 2022-05-18 19:30 UTC | resolved |
| [Help Scout](https://rewindex.com/company/help-scout.md) | [Connections Issues](https://rewindex.com/company/help-scout/incidents/q7cty0bjdjnk.md) | minor | 2022-05-16 14:55 UTC | 2022-05-16 15:25 UTC | resolved |
| [Help Scout](https://rewindex.com/company/help-scout.md) | [Connections and Chat Issues](https://rewindex.com/company/help-scout/incidents/ynzh68pnz5ks.md) | minor | 2022-05-16 16:14 UTC | 2022-05-16 17:11 UTC | resolved |
| [Akamai](https://rewindex.com/company/akamai.md) | [Web Security Analytics Issues](https://rewindex.com/company/akamai/incidents/pyvsb7kr0wfx.md) | minor | 2022-05-16 16:42 UTC | 2022-05-16 19:17 UTC | resolved |
| [Snowflake](https://rewindex.com/company/snowflake.md) | [AWS - US East (N.Virginia): MI-20220516](https://rewindex.com/company/snowflake/incidents/r7k5tthxp7kq.md) | minor | 2022-05-16 16:46 UTC | 2022-05-16 18:27 UTC | resolved |
| [Lever](https://rewindex.com/company/lever.md) | [LTI Dashboards Down](https://rewindex.com/company/lever/incidents/8f9wwfxzxq1h.md) | minor | 2022-05-16 17:00 UTC | 2022-05-17 13:53 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| MNOC-39871](https://rewindex.com/company/sinch/incidents/hvtppp5wpg2v.md) | minor | 2022-05-16 17:52 UTC | 2022-05-19 09:11 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [MMS delays](https://rewindex.com/company/bandwidth/incidents/prpbtvssmztq.md) | minor | 2022-05-16 17:58 UTC | 2022-05-18 01:25 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on inbound/outbound MMS towards the US phone numbers](https://rewindex.com/company/plivo/incidents/61fcr3ck1sqm.md) | minor | 2022-05-16 18:12 UTC | 2022-05-18 01:28 UTC | resolved |
| [Statuspage](https://rewindex.com/company/statuspage.md) | [Incorrect AWS Component Emails](https://rewindex.com/company/statuspage/incidents/mj866ytrjm41.md) | minor | 2022-05-16 19:00 UTC | 2022-05-16 22:31 UTC | resolved |
| [Pusher](https://rewindex.com/company/pusher.md) | [MT1 webhook delays](https://rewindex.com/company/pusher/incidents/h7j0zxcypwyy.md) | minor | 2022-05-16 19:21 UTC | 2022-05-16 19:44 UTC | resolved |
| [Help Scout](https://rewindex.com/company/help-scout.md) | [Connection and Chat Issues](https://rewindex.com/company/help-scout/incidents/rhz08wslmk2b.md) | minor | 2022-05-16 20:50 UTC | 2022-05-16 21:49 UTC | resolved |
| [Aircall](https://rewindex.com/company/aircall.md) | [Potential disruption to call logging and history](https://rewindex.com/company/aircall/incidents/51n432xdq9hh.md) | minor | 2022-05-16 21:24 UTC | 2022-05-17 08:22 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [Alert Sending Issues](https://rewindex.com/company/grafana-cloud/incidents/gbtzk56hc1zj.md) | minor | 2022-05-16 21:47 UTC | 2022-05-16 23:54 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [MMS Delivery Receipt Delays to Multiple US Networks Over a Subset of Short Codes](https://rewindex.com/company/twilio/incidents/nqkvvcl1rpch.md) | minor | 2022-05-16 22:33 UTC | 2022-05-21 00:57 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [High Packet Loss on From and To KDDI Japan Numbers](https://rewindex.com/company/twilio/incidents/shyp26bb30my.md) | none | 2022-05-16 02:01 UTC | 2022-05-16 02:01 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[DC2\] Public switch issue in DC2 Room 101, Rack L16](https://rewindex.com/company/scaleway/incidents/5wt9jlvm0nxn.md) | none | 2022-05-16 12:28 UTC | 2022-05-16 15:33 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [On Call Engineers Are Investigating a Potencial Issue With Messaging](https://rewindex.com/company/twilio/incidents/xgk2smh8gwhd.md) | none | 2022-05-16 17:12 UTC | 2022-05-16 17:16 UTC | resolved |
| [Lightstep (ServiceNow Cloud Observability)](https://rewindex.com/company/lightstep.md) | [span ingestion experiencing errors for some customers](https://rewindex.com/company/lightstep/incidents/nqzcc9nybbr6.md) | none | 2022-05-16 19:45 UTC | 2022-05-16 21:14 UTC | resolved |
| [Greenhouse](https://rewindex.com/company/greenhouse.md) | [Interseller APIs requests taking greater than 5s](https://rewindex.com/company/greenhouse/incidents/cj73bdynkbj5.md) | none | 2022-05-16 20:06 UTC | 2022-05-16 21:20 UTC | resolved |
| [Secureframe](https://rewindex.com/company/secureframe.md) | [Web Application is down](https://rewindex.com/company/secureframe/incidents/32x50hvqh5x8.md) | none | 2022-05-16 21:04 UTC | 2022-05-17 21:30 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | [Confluent Cloud Metrics API experiencing issues.](https://rewindex.com/company/confluent/incidents/0wptl3t0dbkk.md) | none | 2022-05-16 22:04 UTC | 2022-05-16 22:04 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Console\] Services not properly unlocked](https://rewindex.com/company/scaleway/incidents/zrfmkp8cb4t8.md) | minor | 2022-05-14 11:10 UTC | 2022-05-17 11:33 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delay To Multiple Digicel Networks](https://rewindex.com/company/twilio/incidents/sqmr5ysjrhh9.md) | minor | 2022-05-15 03:32 UTC | 2022-05-16 23:33 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [\[Scheduled\] Changes to support for ciphers used to connect to Elasticsearch Service](https://rewindex.com/company/elastic-cloud/incidents/pfvwz69jfz4w.md) | maintenance | 2022-05-16 00:00 UTC | 2022-05-17 00:00 UTC | resolved |
| [Twingate](https://rewindex.com/company/twingate.md) | [\[Scheduled\] Routine database maintenance scheduled](https://rewindex.com/company/twingate/incidents/5nscff5tgk5q.md) | maintenance | 2022-05-16 01:00 UTC | 2022-05-16 01:13 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [\[Scheduled\] Web App Scheduled Maintenance](https://rewindex.com/company/heap/incidents/s52p4dmf6jpz.md) | maintenance | 2022-05-16 02:00 UTC | 2022-05-16 02:25 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/163fwc5mv1bc.md) | maintenance | 2022-05-16 06:00 UTC | 2022-05-16 10:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] DI SMS 365 \| Operator Services \| Application Maintenance \| PCR Number \# PSD-9738](https://rewindex.com/company/sinch/incidents/sw9jdx8gbtpq.md) | maintenance | 2022-05-16 06:00 UTC | 2022-05-16 09:17 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Application and System Maintenance \| PCR Number \# PSD-9732](https://rewindex.com/company/sinch/incidents/dfq79y6197d5.md) | maintenance | 2022-05-16 07:01 UTC | 2022-05-16 08:40 UTC | resolved |
| [JFrog](https://rewindex.com/company/jfrog.md) | [\[Scheduled\] Planned Cloud Maintenance on Azure Southeast Asia](https://rewindex.com/company/jfrog/incidents/txn9hz890y1t.md) | maintenance | 2022-05-16 09:00 UTC | 2022-05-17 00:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Indonesia SMS Carrier Maintenance - H3G Indonesia](https://rewindex.com/company/twilio/incidents/g5ws4b5953ls.md) | maintenance | 2022-05-16 15:15 UTC | 2022-05-16 21:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Application and System Maintenance \| PCR Number \# PSD-9755](https://rewindex.com/company/sinch/incidents/p2mq1pqn4ryr.md) | maintenance | 2022-05-16 17:15 UTC | 2022-05-16 17:26 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - Tele2](https://rewindex.com/company/twilio/incidents/mn2qbp0wgllg.md) | maintenance | 2022-05-16 20:00 UTC | 2022-05-17 00:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - Megafon](https://rewindex.com/company/twilio/incidents/g6cr3xpm2cp3.md) | maintenance | 2022-05-16 20:00 UTC | 2022-05-17 00:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] United Kingdom Voice Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/jrln01wtz43x.md) | maintenance | 2022-05-16 22:31 UTC | 2022-05-17 00:30 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] United Kingdom Voice Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/6rjswzmqpxj3.md) | maintenance | 2022-05-16 22:32 UTC | 2022-05-17 00:31 UTC | resolved |

## Cite this

39 vendor-reported incidents started on 2022-05-16 (UTC) across 22 vendors, 5 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2022-05-16
- Citation: Rewindex daily outage roundup, “Outages on May 16, 2022” (2022-05-16 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2022-05-16 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on May 16, 2022 (2022-05-16)](https://rewindex.com/outages/2022-05-16)`


---
Canonical: https://rewindex.com/outages/2022-05-16 · Markdown: https://rewindex.com/outages/2022-05-16.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:57:32.690Z