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CompaniesHelp ScoutMonthly reportsMay 2022

Help Scout in May 2022: incidents, uptime and changes

7incidents posted
0labelled major or critical
100%free of major/critical
99.31%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 5 h 6 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 7

Incidents 7

IncidentImpactStartedDurationStatusDay
Connections IssuesMinor57 minresolved05-04
Web App & Chat Connection IssuesMinor1.3 hresolved05-11
Search and Folder IssuesMinor18 minresolved05-16
Search and Folder IssuesMinor8 minresolved05-16
Connections IssuesMinor30 minresolved05-16
Connections and Chat IssuesMinor57 minresolved05-16
Connection and Chat IssuesMinor59 minresolved05-16

Cite this

Help Scout posted 7 status incidents in May 2022 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
Help Scout in May 2022
Vendor
Help Scout
Date
URL
https://rewindex.com/company/help-scout/2022/05

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