Help Scout: Search and Folder Issues
Timeline of updates
- resolved
Folder counts and message previews are back to normal. We're closing this one out, sorry for the trouble this morning!
From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Help Scout, started 2022-05-16 08:08 UTC, resolved after 18 min, 1 update(s).
- Title
- Search and Folder Issues
- Vendor
- Help Scout
- Date
- URL
- https://rewindex.com/company/help-scout/incidents/z7g4qg7xddqc
Help Scout profileRecent Help Scout incidentsAll outages on May 16, 2022Help Scout in May 2022MarkdownJSON