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CompaniesHelp ScoutIncidents

Help Scout: Connection and Chat Issues

MinorStatus: resolvedStarted Resolved (59 min)1 updatestatus.helpscout.com (opens in new tab)

Timeline of updates

  1. resolved

    We've resolved the issue causing lagging in the app, and have been monitoring for the past hour. Everything appears to be up and running as usual again. Thanks for your patience today!

From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Help Scout, started 2022-05-16 20:50 UTC, resolved after 59 min, 1 update(s).

Title
Connection and Chat Issues
Vendor
Help Scout
Date
URL
https://rewindex.com/company/help-scout/incidents/rhz08wslmk2b

Help Scout profileRecent Help Scout incidentsAll outages on May 16, 2022Help Scout in May 2022MarkdownJSON