Companies Lightstep (ServiceNow Cloud Observability)Incidents

Lightstep (ServiceNow Cloud Observability): span ingestion experiencing errors for some customers

No impact listedStatus: resolvedStarted 2022-05-16 19:45 UTCResolved 2022-05-16 21:14 UTC (1.5 h)3 updatesstspg.io

Timeline of updates

identified2022-05-16 19:45 UTC
The issue has been identified and a fix is being implemented.
monitoring2022-05-16 20:23 UTC
A fix has been implemented and we are monitoring the results.
resolved2022-05-16 21:14 UTC
This incident has been resolved.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Oct 19
First version captured 18:33 UTC
In the 2026-10-19 checkpoint, timestamped by FreeTSA and DigiCert on Oct 20, 00:41 UTC. Record hash fcb43b54b5bd22a0…
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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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