Twilio: Accounts Suspended With Usage and Balance Amounts Not Matching
Timeline of updates
- resolved
We have fully investigated the issue with accounts being suspended but the usage and balance do not match. It was determined that the impact was limited to a small set of customers, who we will be working with directly. All systems are operational.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
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Cite this
Status incident (vendor impact label: none) posted by Twilio, started 2022-05-17 23:10 UTC, resolved after 11 min, 1 update(s).
- Title
- Accounts Suspended With Usage and Balance Amounts Not Matching
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/wr5p4ntz6k0s
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