# MessageBird (Bird) in May 2022: incidents, uptime and changes

> MessageBird (Bird) in May 2022: 13 incidents on its status page (3 major or critical), 98.98% free of major or critical incidents (vendor-reported). From Rewindex’s archive of MessageBird (Bird)’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/messagebird-bird/2022/05
Last updated: 2022-06-01T00:00:00Z

- Incidents posted: 13 (major/critical: 3) · Maintenance: 0
- By vendor impact label: major 3, minor 6, none 4
- Uptime (vendor-reported): 98.98% free of major/critical incidents, 97.45% free of any incident; outage time 7 h 32 min, incident time 18 h 57 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2022](https://rewindex.com/company/messagebird-bird/2022/04.md) · Next: [June 2022](https://rewindex.com/company/messagebird-bird/2022/06.md) · [All months](https://rewindex.com/company/messagebird-bird/reports.md) · [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Inbound Instagram are not being received](https://rewindex.com/company/messagebird-bird/incidents/x7khmsc0d564.md) | major | 2022-05-06 11:51 UTC | 2022-05-06 17:33 UTC | 5.7 h | resolved |
| [Issues with sending and receiving emails through Conversations API](https://rewindex.com/company/messagebird-bird/incidents/rmlfhx6zwpnw.md) | major | 2022-05-18 11:10 UTC | 2022-05-18 11:32 UTC | 22 min | resolved |
| [Flow Builder invocations are delayed](https://rewindex.com/company/messagebird-bird/incidents/j9hts3lqjql3.md) | major | 2022-05-25 14:40 UTC | 2022-05-25 16:08 UTC | 1.5 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Inbox - Intermittent failures loading and assigning tickets for agents](https://rewindex.com/company/messagebird-bird/incidents/72s9vhhprfcs.md) | none | 2022-05-02 12:57 UTC | 2022-05-02 14:39 UTC | 1.7 h | resolved |
| [Inbound Instagram are not being received](https://rewindex.com/company/messagebird-bird/incidents/x7khmsc0d564.md) | major | 2022-05-06 11:51 UTC | 2022-05-06 17:33 UTC | 5.7 h | resolved |
| [Instagram - Inbound messages may not be received](https://rewindex.com/company/messagebird-bird/incidents/jkzbjvwkynqw.md) | none | 2022-05-09 15:38 UTC | 2022-05-10 07:15 UTC | 16 h | resolved |
| [Error when installing  Facebook Channels.](https://rewindex.com/company/messagebird-bird/incidents/z5d2vztzvmks.md) | minor | 2022-05-12 09:46 UTC | 2022-05-12 10:20 UTC | 34 min | resolved |
| [SMS Delivery Failures to United States & Canada for 10DLC senders](https://rewindex.com/company/messagebird-bird/incidents/lwbt86z37nnh.md) | minor | 2022-05-12 09:50 UTC | 2022-05-12 15:00 UTC | 5.2 h | resolved |
| [Delays in a portion of WhatsApp messages](https://rewindex.com/company/messagebird-bird/incidents/7rq43wtrtfvb.md) | minor | 2022-05-17 12:46 UTC | 2022-05-17 14:37 UTC | 1.9 h | resolved |
| [Delays WhatsApp messages](https://rewindex.com/company/messagebird-bird/incidents/xqmlsn3ty942.md) | minor | 2022-05-17 15:05 UTC | 2022-05-17 18:50 UTC | 3.8 h | resolved |
| [Issues with sending and receiving emails through Conversations API](https://rewindex.com/company/messagebird-bird/incidents/rmlfhx6zwpnw.md) | major | 2022-05-18 11:10 UTC | 2022-05-18 11:32 UTC | 22 min | resolved |
| [Issues with sending messages on Instagram channels in Conversations](https://rewindex.com/company/messagebird-bird/incidents/y06jh549t2b5.md) | none | 2022-05-19 03:01 UTC | 2022-05-19 06:11 UTC | 3.2 h | resolved |
| [New Whatsapp channels not receiving status updates and inbound messages](https://rewindex.com/company/messagebird-bird/incidents/wj3fl4sjbv64.md) | minor | 2022-05-19 16:07 UTC | 2022-05-19 16:23 UTC | 16 min | resolved |
| [The Meta Whatsapp Manager may show some active channels as unverified for a subset of customers](https://rewindex.com/company/messagebird-bird/incidents/9rxxrq8d060g.md) | none | 2022-05-20 10:54 UTC | 2022-05-20 18:46 UTC | 7.9 h | resolved |
| [Whatsapp customers are experiencing issues retrieving channels and templates](https://rewindex.com/company/messagebird-bird/incidents/np370p84b4hl.md) | minor | 2022-05-25 08:32 UTC | 2022-05-25 08:51 UTC | 19 min | resolved |
| [Flow Builder invocations are delayed](https://rewindex.com/company/messagebird-bird/incidents/j9hts3lqjql3.md) | major | 2022-05-25 14:40 UTC | 2022-05-25 16:08 UTC | 1.5 h | resolved |

## Cite this

MessageBird (Bird) posted 13 status incidents in May 2022 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/messagebird-bird/2022/05
- Citation: MessageBird (Bird), “MessageBird (Bird) in May 2022” (2022-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/messagebird-bird/2022/05 (CC BY 4.0).
- Markdown link: `[MessageBird (Bird): MessageBird (Bird) in May 2022 (2022-05-01)](https://rewindex.com/company/messagebird-bird/2022/05)`


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Canonical: https://rewindex.com/company/messagebird-bird/2022/05 · Markdown: https://rewindex.com/company/messagebird-bird/2022/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T12:54:16.633Z