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Twilio: Packet Loss in Voice Calls in US-West region

MinorStatus: resolvedStarted Resolved (5.7 h)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    The packet loss issue with voice calls in the U.S. western region has been resolved, and the service is functioning normally at this time.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2022-05-12 20:32 UTC, resolved after 5.7 h, 1 update(s).

Title
Packet Loss in Voice Calls in US-West region
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/6vzl3mxmv8vc

Twilio profileRecent Twilio incidentsAll outages on May 12, 2022Twilio in May 2022MarkdownJSON