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CompaniesCanvaIncidents

Canva: Users with free accounts cannot place a print order of a design with paid elements

No impact listedStatus: resolvedStarted Resolved (47 h)1 updatewww.canvastatus.com (opens in new tab)

Timeline of updates

  1. resolved

    This issue has been resolved and the print check-out flow for all users should be operating normally.

From Canva’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on www.canvastatus.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Canva, started 2022-05-10 07:23 UTC, resolved after 47 h, 1 update(s).

Title
Users with free accounts cannot place a print order of a design with paid elements
Vendor
Canva
Date
URL
https://rewindex.com/company/canva/incidents/mxmyxzbq1nxc

Canva profileRecent Canva incidentsAll outages on May 10, 2022Canva in May 2022MarkdownJSON