CompaniesCanvaMonthly reportsMay 2022
Canva in May 2022: incidents, uptime and changes
9incidents posted
1labelled major or critical
99.92%free of major/critical
99.85%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 35 min, incident time 1 h 4 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 1 · Minor 1 · No impact listed 7
Major and critical incidents 1
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Users may be experiencing issues using folders, uploading and purchasing images. | Major | 35 min | resolved | 05-12 |
Other incidents 8
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Users may experience errors when accessing and editing designs | No impact listed | 0 min | resolved | 05-03 | |
| Users with free accounts cannot place a print order of a design with paid elements | No impact listed | 47 h | resolved | 05-10 | |
| Users may be getting an error message when clicking the Resize button | No impact listed | 0 min | resolved | 05-10 | |
| Some users might not be able to access Canva | No impact listed | 23 min | resolved | 05-25 | |
| Users may experience issues when editing text in a design made via external websites (e.g. Officeworks, Fedex) | No impact listed | 24 min | resolved | 05-26 | |
| User may encounter an error in searching for media | Minor | 29 min | resolved | 05-27 | |
| Delay in notification for pick-up orders | No impact listed | 43 h | resolved | 05-30 | |
| Elements not loading on elements tab | No impact listed | 1.6 h | resolved | 05-30 |
Cite this
Canva posted 9 status incidents in May 2022 (1 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Canva in May 2022
- Vendor
- Canva
- Date
- URL
- https://rewindex.com/company/canva/2022/05